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JPMorganChase

Lead Infrastructure Engineer - Public Cloud

JPMorganChase, Jersey City, New Jersey, United States, 07390


JOB DESCRIPTION

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Cloud Foundational Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. You serve in a leadership role by providing technical coaching and advisory for a team of Infrastructure Engineers and are a key influencer in your organization’s strategy and success.

Job responsibilities

Applies technical expertise and problem-solving methodologies to projects of moderate scope

Drives a workstream or project consisting of one or more infrastructure engineering technologies

Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes

Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity

Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions

Adds to team culture of diversity, equity, inclusion, and respect

Manages the day-to-day activities of your team and collaborates with colleagues globally to accomplish team objectives

Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and product supportability requirements

Partners with engineering and product teams to ensure remediation/permanent closure of issues and to identify trending issues to drive product improvement

Demonstrates a high aptitude for both learning and teaching as product teams are continually releasing new features and products

Please note: This role involves weekend on-call work and follows a global "follow-the-sun" model. The team provides 24/7 support through a distributed team across various time zones.

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience

Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments

Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)

Drives to continue to develop technical and cross-functional knowledge outside of the product

Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds

Possesses strong leadership skills and a proven ability to manage and coordinate teams effectively

Demonstrates a drive to continue to develop technical and cross-functional knowledge

Experience working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry

Knowledge of incident, change, and problem management processes

AWS certification(s)

Preferred qualifications, capabilities, and skills

Experience with programming in any applicable language

Kubernetes, Azure, GCP, or Terraform certifications

ABOUT USJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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