Randstad
It technical support specialist
Randstad, Milledgeville, Georgia, us, 31059
job summary:Our Client is looking for
IT Technical Support Specialist
a Local candidate in Atlanta GA for an long term opprounity. (Hybrid)
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users' needs.location: Milledgeville, Georgiajob type: Contractsalary: $29 - 34 per hourwork hours: 8am to 5pmeducation: Bachelors
responsibilities:
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareHandle business-critical IT tasks and system improvementsEnable faster and smarter business processes and employee productivityResearch and evaluate emerging technologies, hardware, and softwareServe as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.Responsibilities
Install, configure, and support workstation software, hardware, printers, and phonesAnalyze staff needs, identify vulnerabilities, and boost efficiency and accuracyExecute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlesslyImplement applications and software upgrades and troubleshoot any performance issuesTrain employees in using software and hardware, and provide technical support when neededRequired skills and qualifications
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.History of working in an Active Directory domain environmentProficient at software installs and troubleshootingSome networking knowledge, along with the ability to troubleshoot network issues from the command line.qualifications:
Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors
skills:
Active DirectoryAdobe Creative CloudMcAfeeMS Office 365Technical Support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
IT Technical Support Specialist
a Local candidate in Atlanta GA for an long term opprounity. (Hybrid)
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users' needs.location: Milledgeville, Georgiajob type: Contractsalary: $29 - 34 per hourwork hours: 8am to 5pmeducation: Bachelors
responsibilities:
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareHandle business-critical IT tasks and system improvementsEnable faster and smarter business processes and employee productivityResearch and evaluate emerging technologies, hardware, and softwareServe as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.Responsibilities
Install, configure, and support workstation software, hardware, printers, and phonesAnalyze staff needs, identify vulnerabilities, and boost efficiency and accuracyExecute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlesslyImplement applications and software upgrades and troubleshoot any performance issuesTrain employees in using software and hardware, and provide technical support when neededRequired skills and qualifications
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.History of working in an Active Directory domain environmentProficient at software installs and troubleshootingSome networking knowledge, along with the ability to troubleshoot network issues from the command line.qualifications:
Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors
skills:
Active DirectoryAdobe Creative CloudMcAfeeMS Office 365Technical Support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.