Lancer Hospitality
Event Services Manager
Lancer Hospitality, Phila, Pennsylvania, United States,
Job Reference Number:
25538Employment Type:
Full-Time, OnsiteSegment:
Dining & EventsBrand:
ConstellationState:
Pennsylvania (US-PA)The Role at a glance:
We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Philadelphia, PA. As an event manager, you will have the opportunity to plan, direct, and coordinate catered events. You will assist in the selection of menu items, schedule catering staff, arrange for facilities or equipment, and communicate customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. You will develop and maintain catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.What you'll be doing:
Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.Reviewing event floor plans, day-of supervisor packets, pack lists, and rental equipment to ensure all information is current and correctly distributed.Communicating SCG procedures, standards, and expectations to all event staff when on-site.Assisting in the setup and execution of events.Ensuring that event rentals have scheduled deliveries and pickups that are convenient for the specialist or venue manager.Maintaining a calendar of events through Outlook and attending all necessary event meetings and conference calls.Communicating with sales, culinary, and booking staff, as needed, to ensure understanding of menus and client needs.Collecting and submitting all payments and deposits related to contracted events.Managing a staff, holding them accountable for their work and disciplining as needed.Following up with photographers post-event to request event photos.Acting as the first point of contact for general leads and gathering detailed information as needed.Processing event closeouts on the following day of each event.Sending out nightly event reminders to internal staff.What we're looking for:
Must-haves:2 years of catering/food-beverage and/or administrative/event experience.Very organized.Able to work independently and make the right decisions for the business.Basic PC knowledge and comprehension (Word & Excel).Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages).Nice-to-haves:Bachelor’s Degree in Management.Our Benefits & Salary:
Medical (FT Employees)VisionVoluntary UNUM offering for Accident, Critical Illness and Hospital IndemnityDiscount ProgramCommuter Benefits (Parking and Transit)EAP401kSick TimeHoliday Pay (9 paid holidays)Tuition Reimbursement (FT Employees)Paid Time Off$70,000-$75,000About Constellation:
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.Disclaimer:
This job description can be revised by management as needed.
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25538Employment Type:
Full-Time, OnsiteSegment:
Dining & EventsBrand:
ConstellationState:
Pennsylvania (US-PA)The Role at a glance:
We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Philadelphia, PA. As an event manager, you will have the opportunity to plan, direct, and coordinate catered events. You will assist in the selection of menu items, schedule catering staff, arrange for facilities or equipment, and communicate customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. You will develop and maintain catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.What you'll be doing:
Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.Reviewing event floor plans, day-of supervisor packets, pack lists, and rental equipment to ensure all information is current and correctly distributed.Communicating SCG procedures, standards, and expectations to all event staff when on-site.Assisting in the setup and execution of events.Ensuring that event rentals have scheduled deliveries and pickups that are convenient for the specialist or venue manager.Maintaining a calendar of events through Outlook and attending all necessary event meetings and conference calls.Communicating with sales, culinary, and booking staff, as needed, to ensure understanding of menus and client needs.Collecting and submitting all payments and deposits related to contracted events.Managing a staff, holding them accountable for their work and disciplining as needed.Following up with photographers post-event to request event photos.Acting as the first point of contact for general leads and gathering detailed information as needed.Processing event closeouts on the following day of each event.Sending out nightly event reminders to internal staff.What we're looking for:
Must-haves:2 years of catering/food-beverage and/or administrative/event experience.Very organized.Able to work independently and make the right decisions for the business.Basic PC knowledge and comprehension (Word & Excel).Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages).Nice-to-haves:Bachelor’s Degree in Management.Our Benefits & Salary:
Medical (FT Employees)VisionVoluntary UNUM offering for Accident, Critical Illness and Hospital IndemnityDiscount ProgramCommuter Benefits (Parking and Transit)EAP401kSick TimeHoliday Pay (9 paid holidays)Tuition Reimbursement (FT Employees)Paid Time Off$70,000-$75,000About Constellation:
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.Disclaimer:
This job description can be revised by management as needed.
#J-18808-Ljbffr