Portland General Electric
Lead Change Management Consultant
Portland General Electric, Tualatin, Oregon, United States, 97062
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
SummaryAt Portland General Electric (PGE), Enterprise Security is led by the Senior Director of Enterprise Security with a mission to protect and secure people and assets by reducing risk, and engaging the organization for secure behaviors. Our Physical, Cybersecurity, Human Risk and Trojan Nuclear Teams work collaboratively to prevent physical, and cyber attacks using proactive intelligence and strategic frameworks to mitigate risk and safeguard critical infrastructure.
PGE is looking for a dynamic Lead Change Management Consultant to provide guidance and expertise across the enterprise to implement innovative solutions to better integrate Enterprise Security into the fabric and culture of PGE. The role requires understanding the security risks associated with critical infrastructure to support the implementation of security initiatives that mitigate the most significant risks to the organization. They will work closely with security leadership to prioritize projects, manage change processes, and ensure that security initiatives align with PGE's overall business objectives.
Career Level SummaryLead Change Management Consultant 6636 Grade 8Career Level: P4
Key Responsibilities
Change Management Consulting:
Provides change management services as lead consultant across a portfolio of projects and strategic initiatives within a functional business area including people, process and technology initiatives (e.g., major IT system replacements, substantial process redesign and major reorganizations). May also lead change management on major projects and/or strategic initiatives. Provides day-to-day direction to change managers (PGE employees and contractors) who lead change management projects within the lead’s portfolio.
Change Plans and Strategy:
Oversees and may also develop the creation and implementation of change management plans and strategies for all projects and strategic initiatives in the functional area, incorporating communications and training; oversees and also may develop the design and implementation of interventions for improving employee adoption of change and morale, ensuring user readiness, preparing leaders for change and enhancing cultural shifts.
Change Methodology and Tools:
Leads the development of change competency models and methodologies and embeds them in the organization with training, coaching and specific interventions; provides authoritative advice on developing or enhancing change management tools, methodology and processes to build capability across the organization to lead change and improve personal resilience.
Impact Assessment:
Assesses functional area impact of changes to process, technology, organization structure and policy in connection with projects across the enterprise; evaluates effectiveness of change efforts across the portfolio and directs change managers to adjust when necessary.
Change Training:
Oversees and provides authoritative advice on designing or enhancing change/transition management training curriculums for projects and strategic initiatives sponsored by the functional area; delivers training in a variety of forums; leads continuous improvement in curriculum.
Change Communications:
Oversees and provides authoritative advice on the design and development of change-related communications and documentation such as presentations, FAQs, newsletters, key benefits, roadshows and surveys for projects and strategic initiatives sponsored by the functional area.
Change Measurements and Metrics:
Oversees and provides direction for the most effective and appropriate change measurements and metrics to be consistent with projects and strategic initiatives sponsored by the functional area and to align with business objectives.
Vendor Management:
Identifies need for external change management resources; assesses skills and experience level required. Interviews and selects external consultants for performing change management services based on needs of functional area.
QualificationsEducation:
Requires a bachelor’s degree (master’s preferred) in business, communications, organizational effectiveness, psychology or other related field or equivalent experience.
Experience:
Typically eight or more years in change management consulting or related field.
Certifications:
Prefer change management certification such as PROSCI or CCMP (Certified Change Management Practitioner).
CompetenciesFunctional Competencies:
Advanced knowledge of change management, including methodologies, theories, models and techniques for organizational change, employee transition, organization design and culture change.
Advanced skills in providing coaching and feedback in a constructive manner.
Advanced skills in building trust, overcoming resistance in different settings and work cultures, influencing stakeholders and leading without formal authority.
Advanced skills in strategic thinking in order to understand where the organization is at, where it wants to be and how to get there.
Advanced knowledge of training program design, adult learning theory and state-of-the-art training techniques.
Working knowledge of procurement and contract administration.
Working knowledge of the electric utility industry.
Intermediate computer skills using Microsoft Office suite.
Advanced understanding of the intersection of security risks and business needs.
Intermediate understanding of foreign/domestic security concerns as related to critical infrastructure.
Working knowledge of cyber and physical security priorities, functions, and requirements.
Working knowledge of cyber security methodologies.
Working knowledge of ISFSI mission and requirements.
General Competencies:
Advanced analytical thinking skills.
Advanced consulting skills.
Advanced enterprise/business awareness skills.
Advanced business acumen.
Advanced change leadership skills.
Advanced customer focus skills.
Advanced influencing skills.
Advanced organization and prioritization skills.
Advanced presentation and facilitation skills.
Advanced problem-solving skills.
Advanced project management skills.
Advanced written and oral communication skills.
Physical, Schedule/Attendance and Cognitive DemandsCognitive Level:
Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions.
Schedule/Attendance:
Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.
Physical Capabilities:
Driving/travel/commute: Daily within service territory - Frequently (at least three per week or more).
Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less).
Computer use (use computer regularly for entire work shift).
Lifting/pushing/pulling: Up to 10 lbs.
Compensation Range:$104,325.00 - $173,875.00
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development.
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer.
To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.
November 8, 2024
#J-18808-Ljbffr
SummaryAt Portland General Electric (PGE), Enterprise Security is led by the Senior Director of Enterprise Security with a mission to protect and secure people and assets by reducing risk, and engaging the organization for secure behaviors. Our Physical, Cybersecurity, Human Risk and Trojan Nuclear Teams work collaboratively to prevent physical, and cyber attacks using proactive intelligence and strategic frameworks to mitigate risk and safeguard critical infrastructure.
PGE is looking for a dynamic Lead Change Management Consultant to provide guidance and expertise across the enterprise to implement innovative solutions to better integrate Enterprise Security into the fabric and culture of PGE. The role requires understanding the security risks associated with critical infrastructure to support the implementation of security initiatives that mitigate the most significant risks to the organization. They will work closely with security leadership to prioritize projects, manage change processes, and ensure that security initiatives align with PGE's overall business objectives.
Career Level SummaryLead Change Management Consultant 6636 Grade 8Career Level: P4
Key Responsibilities
Change Management Consulting:
Provides change management services as lead consultant across a portfolio of projects and strategic initiatives within a functional business area including people, process and technology initiatives (e.g., major IT system replacements, substantial process redesign and major reorganizations). May also lead change management on major projects and/or strategic initiatives. Provides day-to-day direction to change managers (PGE employees and contractors) who lead change management projects within the lead’s portfolio.
Change Plans and Strategy:
Oversees and may also develop the creation and implementation of change management plans and strategies for all projects and strategic initiatives in the functional area, incorporating communications and training; oversees and also may develop the design and implementation of interventions for improving employee adoption of change and morale, ensuring user readiness, preparing leaders for change and enhancing cultural shifts.
Change Methodology and Tools:
Leads the development of change competency models and methodologies and embeds them in the organization with training, coaching and specific interventions; provides authoritative advice on developing or enhancing change management tools, methodology and processes to build capability across the organization to lead change and improve personal resilience.
Impact Assessment:
Assesses functional area impact of changes to process, technology, organization structure and policy in connection with projects across the enterprise; evaluates effectiveness of change efforts across the portfolio and directs change managers to adjust when necessary.
Change Training:
Oversees and provides authoritative advice on designing or enhancing change/transition management training curriculums for projects and strategic initiatives sponsored by the functional area; delivers training in a variety of forums; leads continuous improvement in curriculum.
Change Communications:
Oversees and provides authoritative advice on the design and development of change-related communications and documentation such as presentations, FAQs, newsletters, key benefits, roadshows and surveys for projects and strategic initiatives sponsored by the functional area.
Change Measurements and Metrics:
Oversees and provides direction for the most effective and appropriate change measurements and metrics to be consistent with projects and strategic initiatives sponsored by the functional area and to align with business objectives.
Vendor Management:
Identifies need for external change management resources; assesses skills and experience level required. Interviews and selects external consultants for performing change management services based on needs of functional area.
QualificationsEducation:
Requires a bachelor’s degree (master’s preferred) in business, communications, organizational effectiveness, psychology or other related field or equivalent experience.
Experience:
Typically eight or more years in change management consulting or related field.
Certifications:
Prefer change management certification such as PROSCI or CCMP (Certified Change Management Practitioner).
CompetenciesFunctional Competencies:
Advanced knowledge of change management, including methodologies, theories, models and techniques for organizational change, employee transition, organization design and culture change.
Advanced skills in providing coaching and feedback in a constructive manner.
Advanced skills in building trust, overcoming resistance in different settings and work cultures, influencing stakeholders and leading without formal authority.
Advanced skills in strategic thinking in order to understand where the organization is at, where it wants to be and how to get there.
Advanced knowledge of training program design, adult learning theory and state-of-the-art training techniques.
Working knowledge of procurement and contract administration.
Working knowledge of the electric utility industry.
Intermediate computer skills using Microsoft Office suite.
Advanced understanding of the intersection of security risks and business needs.
Intermediate understanding of foreign/domestic security concerns as related to critical infrastructure.
Working knowledge of cyber and physical security priorities, functions, and requirements.
Working knowledge of cyber security methodologies.
Working knowledge of ISFSI mission and requirements.
General Competencies:
Advanced analytical thinking skills.
Advanced consulting skills.
Advanced enterprise/business awareness skills.
Advanced business acumen.
Advanced change leadership skills.
Advanced customer focus skills.
Advanced influencing skills.
Advanced organization and prioritization skills.
Advanced presentation and facilitation skills.
Advanced problem-solving skills.
Advanced project management skills.
Advanced written and oral communication skills.
Physical, Schedule/Attendance and Cognitive DemandsCognitive Level:
Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions.
Schedule/Attendance:
Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.
Physical Capabilities:
Driving/travel/commute: Daily within service territory - Frequently (at least three per week or more).
Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less).
Computer use (use computer regularly for entire work shift).
Lifting/pushing/pulling: Up to 10 lbs.
Compensation Range:$104,325.00 - $173,875.00
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development.
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer.
To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.
November 8, 2024
#J-18808-Ljbffr