Portland General Electric
Public Safety Power Shutoff Senior Program Manager
Portland General Electric, Tualatin, Oregon, United States, 97062
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
Summary
The Wildfire Mitigation & Operational Compliance team drives resiliency and reduces risk within our company and communities to create a safe, secure, sustainable, and reliable future. One of the tools we use to reduce wildfire risk is PGE’s Public Safety Power Shutoff (PSPS) program. This role is responsible for planning, training, exercising, implementing, and driving continuous improvement in PGE’s PSPS program. The Senior Program Manager – PSPS also serves as a subject matter expert and consults with the Incident Management Team during an active PSPS.
Key Job Information
Senior Technical Program Manager 7096
Grade 8
Career Level: P4
Specialist: Requires specialized depth and/or breadth of expertise
Interprets internal or external business issues and recommends best practices
Solves complex problems; takes a broad perspective to identify innovative solutions
Works independently, with guidance in only the most complex situations
May lead functional teams or projects
Key Responsibilities
Leading a single major project or multiple moderate projects. Types include, but are not limited to, business systems or process improvement, department reorganizations and strategy implementation, training, feasibility studies and pilots.
Serves as a company expert on related initiatives; develops company best practices; consults with business unit leaders to ensure strategic alignment of program(s), understanding of dependencies and constraints, cost effectiveness and mitigation of negative operational and/or customer impacts of business initiatives and projects; works with project sponsor to develop objectives and scope; assists in or develops business case/justification.
Develops or oversees development of project plan(s) including WBS, schedule and cost baselines, overall budget management, dependencies and project roles and resource requirements; identifies project risks and mitigation strategies; partners and strategizes with Supply Chain, Legal, IT, Fleet, and project sponsor on vendor contract negotiations.
Assists leadership in developing program strategy; leads multiple major projects/initiatives in completing strategic projects. Provides staff leadership to team members; facilitates team meetings, cultivates and reinforces group values, norms and behaviors; provides guidance and motivation to team on performance and productivity issues; ensures compliance with established project management methodologies and standards; takes corrective action as needed.
Establishes and maintains formal controls to manage and monitor project budget, scope, quality, schedule, and risks across the portfolio of projects, and overall program completion that is on time and within budget. Negotiates necessary project changes with project managers and project sponsors. Maintains, adjusts, and updates overall project and program plans as needed.
Develops communication plans and strategies; coordinates with project managers, business unit managers and change managers to provide timely, accurate communication of project and program plans and status to internal and external stakeholders. Develops and promotes adherence to communication and reporting standards to reduce inefficiencies and potential inaccuracies resulting from developing customized communications, reports, or materials for different audiences on demand.
Leads and/or facilitates business process improvement activities; assists managers and subject matter experts to identify, understand and improve or revise processes, practices and policies; assists managers in establishing process controls in order to measure baseline and post-improvement performance to monitor success of improvement initiatives.
Acts as a change agent, systematically driving continuous improvement.
Assists in developing program level governance to ensure standards, methodologies and policies are adhered to and proper documentation is maintained. Ensures all project documents are catalogued and archived in a secure and efficient manner; documents and files all “lessons learned” along with all project artifacts.
Develops and maintains key relationships across the business, including with senior executives; provides subject matter expertise for project management and/or process improvement. Collaborates with, mentors and/or assists in training other PMs or leads to continually improve project standards and methodology.
Partners and participates with customers and/or other utilities to strengthen and create opportunities to share best practices.
Education/Experience/Certifications
Education Requires a bachelor’s degree in engineering, computer science, business, communications or fire scienceor or other related field or equivalent experience. Master’s degree preferred. ABET-accredited engineering program or program accredited by an equivalent agency in a related field preferred.
Experience Typically, eight or more years in related field.
Preferred Experience:
Knowledge of electric utility systems (general)
Experience managing major projects in a matrixed organizational structure
Providing oversight to other project/program managers
Experience with a utility wildfire mitigation and resiliency program
Experience with development, implementation, and ongoing maintenance of a comprehensive program responsible for the planning, development, implementation, and execution of companywide Public Safety Power Shut-off (PSPS) events; wildfire mitigation & resiliency compliance program; and mitigation and resiliency projects to ensure the safety of PGE customers and communities.
Certifications, Licenses and Training Specialized licenses, certification and training may be preferred. PE and/or PMP certification preferred. Valid Driver's License required.
Competencies (Knowledge, Skills, Abilities)
Functional Competencies
Advanced knowledge of project management science, methodologies and standards.
Advanced knowledge of and ability to integrate project management knowledge areas, including project scope, quality, time, cost, communication, procurement, human resources and risk management.
Advanced knowledge of and skill in using software applications such as MS Project, PowerPoint, Word, Excel spreadsheets and graphing, Access, Visio, Maximo and Power Plant.
Advanced knowledge of Project Profile system and PGE email system.
Advanced knowledge of business process reengineering and continuous improvement methods and concepts.
Advanced knowledge of systems thinking concepts and principles.
Advanced knowledge of group problem-solving methods and techniques, including problem analysis, nominal group and brainstorming techniques and consensus building.
Advanced listening skills, including the ability to draw information out and to see things from another’s perspective.
Advanced skills in writing technical and business requirements.
Advanced communication skills, both written and oral, including negotiation, persuasion and presentation skills.
General Competencies
Advanced consulting skills
Advanced decision-making skills
Intermediate enterprise/business awareness skills
Advanced negotiation skills
Advanced organization and prioritization skills
Advanced presentation/facilitation skills
Advanced team-building skills
Advanced written and oral communication skills
Physical and Cognitive Demands
Cognitive Level
Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).
Cognitive
Ability to adhere to set response times, deadlines and time-sensitive tasks
Ability to follow accuracy standards
Ability to follow through on decision-making tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve when under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate self-awareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Schedule/Attendance
☒ Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
☒ Ability to work long hours
☒ Ability to work a variable schedule
☒ Ability to report to work and perform work during periods of severe inclement weather
☒ Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
☒ Ability to work shift schedule
☒ Ability to work on-call schedule
Physical Capabilities
☒ Driving/travel/commute
☒ Daily within service territory
☒ Occasionally (one to two times a month or less)
☒ Overnight inside/outside the service territory
☒ Occasionally (one to two times a month or less)
☒ Computer use (use computer regularly for entire work shift)
☒ Lifting/pushing/pulling (check appropriate weight):
☒ Up to 10 lb
☒ Carrying (check appropriate weight):
☒ Up to 10 lb
Environment - Indoor/Outdoor
☒ Office environment
☒ Field environment
Compensation Range:
$96,300.00 - $189,875.00
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) .
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com .
To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.
Summary
The Wildfire Mitigation & Operational Compliance team drives resiliency and reduces risk within our company and communities to create a safe, secure, sustainable, and reliable future. One of the tools we use to reduce wildfire risk is PGE’s Public Safety Power Shutoff (PSPS) program. This role is responsible for planning, training, exercising, implementing, and driving continuous improvement in PGE’s PSPS program. The Senior Program Manager – PSPS also serves as a subject matter expert and consults with the Incident Management Team during an active PSPS.
Key Job Information
Senior Technical Program Manager 7096
Grade 8
Career Level: P4
Specialist: Requires specialized depth and/or breadth of expertise
Interprets internal or external business issues and recommends best practices
Solves complex problems; takes a broad perspective to identify innovative solutions
Works independently, with guidance in only the most complex situations
May lead functional teams or projects
Key Responsibilities
Leading a single major project or multiple moderate projects. Types include, but are not limited to, business systems or process improvement, department reorganizations and strategy implementation, training, feasibility studies and pilots.
Serves as a company expert on related initiatives; develops company best practices; consults with business unit leaders to ensure strategic alignment of program(s), understanding of dependencies and constraints, cost effectiveness and mitigation of negative operational and/or customer impacts of business initiatives and projects; works with project sponsor to develop objectives and scope; assists in or develops business case/justification.
Develops or oversees development of project plan(s) including WBS, schedule and cost baselines, overall budget management, dependencies and project roles and resource requirements; identifies project risks and mitigation strategies; partners and strategizes with Supply Chain, Legal, IT, Fleet, and project sponsor on vendor contract negotiations.
Assists leadership in developing program strategy; leads multiple major projects/initiatives in completing strategic projects. Provides staff leadership to team members; facilitates team meetings, cultivates and reinforces group values, norms and behaviors; provides guidance and motivation to team on performance and productivity issues; ensures compliance with established project management methodologies and standards; takes corrective action as needed.
Establishes and maintains formal controls to manage and monitor project budget, scope, quality, schedule, and risks across the portfolio of projects, and overall program completion that is on time and within budget. Negotiates necessary project changes with project managers and project sponsors. Maintains, adjusts, and updates overall project and program plans as needed.
Develops communication plans and strategies; coordinates with project managers, business unit managers and change managers to provide timely, accurate communication of project and program plans and status to internal and external stakeholders. Develops and promotes adherence to communication and reporting standards to reduce inefficiencies and potential inaccuracies resulting from developing customized communications, reports, or materials for different audiences on demand.
Leads and/or facilitates business process improvement activities; assists managers and subject matter experts to identify, understand and improve or revise processes, practices and policies; assists managers in establishing process controls in order to measure baseline and post-improvement performance to monitor success of improvement initiatives.
Acts as a change agent, systematically driving continuous improvement.
Assists in developing program level governance to ensure standards, methodologies and policies are adhered to and proper documentation is maintained. Ensures all project documents are catalogued and archived in a secure and efficient manner; documents and files all “lessons learned” along with all project artifacts.
Develops and maintains key relationships across the business, including with senior executives; provides subject matter expertise for project management and/or process improvement. Collaborates with, mentors and/or assists in training other PMs or leads to continually improve project standards and methodology.
Partners and participates with customers and/or other utilities to strengthen and create opportunities to share best practices.
Education/Experience/Certifications
Education Requires a bachelor’s degree in engineering, computer science, business, communications or fire scienceor or other related field or equivalent experience. Master’s degree preferred. ABET-accredited engineering program or program accredited by an equivalent agency in a related field preferred.
Experience Typically, eight or more years in related field.
Preferred Experience:
Knowledge of electric utility systems (general)
Experience managing major projects in a matrixed organizational structure
Providing oversight to other project/program managers
Experience with a utility wildfire mitigation and resiliency program
Experience with development, implementation, and ongoing maintenance of a comprehensive program responsible for the planning, development, implementation, and execution of companywide Public Safety Power Shut-off (PSPS) events; wildfire mitigation & resiliency compliance program; and mitigation and resiliency projects to ensure the safety of PGE customers and communities.
Certifications, Licenses and Training Specialized licenses, certification and training may be preferred. PE and/or PMP certification preferred. Valid Driver's License required.
Competencies (Knowledge, Skills, Abilities)
Functional Competencies
Advanced knowledge of project management science, methodologies and standards.
Advanced knowledge of and ability to integrate project management knowledge areas, including project scope, quality, time, cost, communication, procurement, human resources and risk management.
Advanced knowledge of and skill in using software applications such as MS Project, PowerPoint, Word, Excel spreadsheets and graphing, Access, Visio, Maximo and Power Plant.
Advanced knowledge of Project Profile system and PGE email system.
Advanced knowledge of business process reengineering and continuous improvement methods and concepts.
Advanced knowledge of systems thinking concepts and principles.
Advanced knowledge of group problem-solving methods and techniques, including problem analysis, nominal group and brainstorming techniques and consensus building.
Advanced listening skills, including the ability to draw information out and to see things from another’s perspective.
Advanced skills in writing technical and business requirements.
Advanced communication skills, both written and oral, including negotiation, persuasion and presentation skills.
General Competencies
Advanced consulting skills
Advanced decision-making skills
Intermediate enterprise/business awareness skills
Advanced negotiation skills
Advanced organization and prioritization skills
Advanced presentation/facilitation skills
Advanced team-building skills
Advanced written and oral communication skills
Physical and Cognitive Demands
Cognitive Level
Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).
Cognitive
Ability to adhere to set response times, deadlines and time-sensitive tasks
Ability to follow accuracy standards
Ability to follow through on decision-making tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve when under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate self-awareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Schedule/Attendance
☒ Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
☒ Ability to work long hours
☒ Ability to work a variable schedule
☒ Ability to report to work and perform work during periods of severe inclement weather
☒ Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
☒ Ability to work shift schedule
☒ Ability to work on-call schedule
Physical Capabilities
☒ Driving/travel/commute
☒ Daily within service territory
☒ Occasionally (one to two times a month or less)
☒ Overnight inside/outside the service territory
☒ Occasionally (one to two times a month or less)
☒ Computer use (use computer regularly for entire work shift)
☒ Lifting/pushing/pulling (check appropriate weight):
☒ Up to 10 lb
☒ Carrying (check appropriate weight):
☒ Up to 10 lb
Environment - Indoor/Outdoor
☒ Office environment
☒ Field environment
Compensation Range:
$96,300.00 - $189,875.00
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) .
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com .
To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.