King County
Organizational Transformation Project Manager (Project/Program Manager III)
King County, Seattle, Washington, us, 98127
Salary :
$105,435.20 - $127,462.40 Annually
Location :
Seattle, WA
Job Type:
Special Duty Assignment or Term Limited Temp (TLT)
Job Number:
2024TB22998
Department:
MTD - Metro Transit
Division:
Mobility
Opening Date:
11/07/2024
Closing Date:
11/24/2024 11:59 PM Pacific
FLSA:
Exempt
Bargaining Unit:
C4 : PROTEC17-P&T-MTD
Full- or Part-Time:
Full Time
Summary
King County Metro's Mobility Division is seeking an experienced
project manager
to ensure delivery of major organizational transformation efforts across the Mobility Division. This position will be primarily responsible for three major efforts in 2025: a project to redefine and standardize contract management practices across the division, supporting cross divisional team with implementation of the Integrated Services Program to improve business processes and transform workplace culture, and initiating a project to streamline the division's core administrative functions.
We are looking for passionate change-makers with demonstrated ability to effectively initiate projects, lead diverse workgroups, and build coalitions at all levels of a large, complex organization. The most competitive candidates bring a strong combination of the skills and knowledge required to lead both the technical and people sides of project delivery. Candidates for this role will have the ability to manage multiple and shifting priorities, be action-oriented, build strong relationships and partnerships, and work under pressure. They will be looked to as problem-solvers.
This is a Term Limited Temporary/Special Duty Assignment expected to last through 2025.Job Duties
Applying is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply ESJ principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Project Management
Initiate projects, including defining scope, schedule, resource planning and project team structure.Analyze business needs, assess process improvements, design appropriate project methodology, and plan project work.Manage, monitor and report on completion of project tasks and deliverables.Lead, facilitate, and convene cross-departmental project teams.Track, analyze and manage risks, issues and decision-making necessary to deliver projects.Coordinate work and manage dependencies with other Metro projects.Manage project communications and stakeholder engagement.Manage contract and matrixed resources as part of unified project teams.Ensure on-time completion and closeout of project deliverables.Organizational Change Management
Conduct change readiness analysis.Design, produce, and implement communications and organizational change management plans, programs, strategies and products across various stakeholder groups.Serve as change management work stream lead and expert consultant within major projects.Track and report progress on change plan progress.Serve as visible change management lead across division efforts.Experience, Qualifications, Knowledge, Skills
At least five (5) years' experience in project management, organizational change management and/or Lean/continuous improvement.Excellent organizational and project management skills; demonstrated ability to manage all phases of complex projects with diverse project teams.Demonstrated ability facilitating group decision-making.Ability to distill complex technical information into effective messages for a variety of audiences.Skill in consulting, facilitating, and influencing at senior leadership levels.Demonstrated ability to analyze, plan for, and manage major organizational changes.Skill in working collaboratively with individual contributors, customers, and senior leadership to bring positive change.Skill in analyzing information, solving complex challenges, and making recommendations based on analysis.Demonstrated ability to work collaboratively and successfully with a diverse group of individuals from a variety of different positions and backgrounds.Ability to create clarity among teams working on related or interdependent projects.Ability to manage multiple and shifting priorities.Perform other duties as assigned.Desired QualificationsExperience with change management including by not limited to certifications in organizational change management (PROSCI or similar), project management (PMP or similar), and/or process improvement (LEAN/Six Sigma greenbelt or similar)Demonstrated experience designing and implementing project team governance structures.Facilitation skills with demonstrated ability to design, run and facilitate meetings.Training and experience in collaborative problem-solving, group decision-making and/or innovation processes.Excellent written and oral communications skills, including the effective use of visuals in communications.Demonstrated ability to work with diverse individuals with varying opinions and backgrounds.Excellent organizational and project management skills.Proficiency in modern office software to perform tasks including word processing, spreadsheet management, database operations, presentation creation, basic graphic design, and email communication.Knowledge or experience with continuous improvement and development of standard work.Supplemental Information
Who May ApplyThis recruitment is open to all King County employees who have passed their initial probationary period AND the general public.
How to ApplyIf you are interested in pursuing this position, please follow the application instructions carefully.
Required Forms and A
pplication Materials:
An online King County application, updated with accurate contact information and all relevant work history going back 10 years (or more, if necessary), with all duties, dates of employment, and reasons for leaving explained clearly in the work experience section of the application.Complete all supplemental questions.Cover Letter that tells us how your skills, knowledge, and experience meet the minimum qualifications for this position.
Selection ProcessApplicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more panel interviews. Final offers are contingent on the successful completion of reference checks or internal record review. The SDA will also be dependent on approval by your current supervisor. Pay for SDA will be in accordance with Personnel Guidelines or the selected employee's collective bargaining agreement.
Position information:This recruitment will be used to hire one (1) Term Limited Temporary or Special Duty Assignment position. In addition, this selection process
may be used
to generate an eligibility pool for future TLT/SDA vacancies that may occur in this classification within this workgroup. The eligibility pool will be retained for 12 months from the date of posting,
and may be used
at the discretion of the hiring authority.
Work ScheduleThe work schedule is normally Monday through Friday, 8:00 a.m. - 5:00 p.m., but this position may require additional hours as necessary. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.
Work LocationThe main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104. This is a hybrid position working 1-3 days in office, per business need.
Teleworking RequirementThe work associated with this position will be performed through a combination of onsite and remote work. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a county-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection ofto support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Union Membership : The position is represented by PROTEC17: Professional and Technical Employees, Local 17
Class Code:
2441300 Project/Program Manager III
For more information regarding this recruitment, please contact:
Tracy Bylund at
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependentsLife and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependentsRetirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation planTransportation program and ORCA transit pass12 paid holidays each year plus two personal holidaysGenerous vacation and paid sick leavePaid parental, family and medical, and volunteer leavesFlexible Spending AccountWellness programsOnsite activity centersEmployee Giving ProgramEmployee assistance programsFlexible schedules and telecommuting options, depending on positionTraining and career development programsFor additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Tell us about the best team you've ever been a part of. What was the team's purpose? What was your role? Who was the MVP (most valuable player) of the team and why?
02
Tell us about a team or project you have led that didn't completely succeed. Why didn't the team/project completely succeed? As leader, what might you have done differently?
03
This position requires at least five (5) years' experience in project management, organizational change management and/or Lean/continuous improvement. Please confirm you meet this requirement and that your application materials reflect this experience.
YesNo
04
Do you hold any of the following certifications? Select all that apply.
PROSCI or similarPMP or similarLEAN/Six Sigma greenbelt or similarNA
05
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.No.
06
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
07
MTD - Do you have any relatives employed by King County? A relative is defined as a parent, child, sibling, spouse or domestic partner, aunt or uncle, niece or nephew, grandparent, grandchild, in-laws, children, or relatives of a domestic partner.
YesNo
08
MTD - If you answered yes to the previous question, please provide the employee's name, position, and your relationship.
09
MTD - If you answered yes to the previous question, does your relative work for King County's METRO Transit Department?
YesNo
10
MTD - If you answered yes to the previous question, please provide the Division of King County Metro that they currently work in. Select one.
a. Bus Operations Divisionb. Capital Divisionc. Employee Services Divisiond. General Manager's Officee. Facilities Divisionf. Finance & Administration Divisiong. Marine Divisionh. Mobility Divisioni. Rail Division (including Streetcar)j. Safety, Security & Quality Assurance
Required Question
$105,435.20 - $127,462.40 Annually
Location :
Seattle, WA
Job Type:
Special Duty Assignment or Term Limited Temp (TLT)
Job Number:
2024TB22998
Department:
MTD - Metro Transit
Division:
Mobility
Opening Date:
11/07/2024
Closing Date:
11/24/2024 11:59 PM Pacific
FLSA:
Exempt
Bargaining Unit:
C4 : PROTEC17-P&T-MTD
Full- or Part-Time:
Full Time
Summary
King County Metro's Mobility Division is seeking an experienced
project manager
to ensure delivery of major organizational transformation efforts across the Mobility Division. This position will be primarily responsible for three major efforts in 2025: a project to redefine and standardize contract management practices across the division, supporting cross divisional team with implementation of the Integrated Services Program to improve business processes and transform workplace culture, and initiating a project to streamline the division's core administrative functions.
We are looking for passionate change-makers with demonstrated ability to effectively initiate projects, lead diverse workgroups, and build coalitions at all levels of a large, complex organization. The most competitive candidates bring a strong combination of the skills and knowledge required to lead both the technical and people sides of project delivery. Candidates for this role will have the ability to manage multiple and shifting priorities, be action-oriented, build strong relationships and partnerships, and work under pressure. They will be looked to as problem-solvers.
This is a Term Limited Temporary/Special Duty Assignment expected to last through 2025.Job Duties
Applying is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply ESJ principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Project Management
Initiate projects, including defining scope, schedule, resource planning and project team structure.Analyze business needs, assess process improvements, design appropriate project methodology, and plan project work.Manage, monitor and report on completion of project tasks and deliverables.Lead, facilitate, and convene cross-departmental project teams.Track, analyze and manage risks, issues and decision-making necessary to deliver projects.Coordinate work and manage dependencies with other Metro projects.Manage project communications and stakeholder engagement.Manage contract and matrixed resources as part of unified project teams.Ensure on-time completion and closeout of project deliverables.Organizational Change Management
Conduct change readiness analysis.Design, produce, and implement communications and organizational change management plans, programs, strategies and products across various stakeholder groups.Serve as change management work stream lead and expert consultant within major projects.Track and report progress on change plan progress.Serve as visible change management lead across division efforts.Experience, Qualifications, Knowledge, Skills
At least five (5) years' experience in project management, organizational change management and/or Lean/continuous improvement.Excellent organizational and project management skills; demonstrated ability to manage all phases of complex projects with diverse project teams.Demonstrated ability facilitating group decision-making.Ability to distill complex technical information into effective messages for a variety of audiences.Skill in consulting, facilitating, and influencing at senior leadership levels.Demonstrated ability to analyze, plan for, and manage major organizational changes.Skill in working collaboratively with individual contributors, customers, and senior leadership to bring positive change.Skill in analyzing information, solving complex challenges, and making recommendations based on analysis.Demonstrated ability to work collaboratively and successfully with a diverse group of individuals from a variety of different positions and backgrounds.Ability to create clarity among teams working on related or interdependent projects.Ability to manage multiple and shifting priorities.Perform other duties as assigned.Desired QualificationsExperience with change management including by not limited to certifications in organizational change management (PROSCI or similar), project management (PMP or similar), and/or process improvement (LEAN/Six Sigma greenbelt or similar)Demonstrated experience designing and implementing project team governance structures.Facilitation skills with demonstrated ability to design, run and facilitate meetings.Training and experience in collaborative problem-solving, group decision-making and/or innovation processes.Excellent written and oral communications skills, including the effective use of visuals in communications.Demonstrated ability to work with diverse individuals with varying opinions and backgrounds.Excellent organizational and project management skills.Proficiency in modern office software to perform tasks including word processing, spreadsheet management, database operations, presentation creation, basic graphic design, and email communication.Knowledge or experience with continuous improvement and development of standard work.Supplemental Information
Who May ApplyThis recruitment is open to all King County employees who have passed their initial probationary period AND the general public.
How to ApplyIf you are interested in pursuing this position, please follow the application instructions carefully.
Required Forms and A
pplication Materials:
An online King County application, updated with accurate contact information and all relevant work history going back 10 years (or more, if necessary), with all duties, dates of employment, and reasons for leaving explained clearly in the work experience section of the application.Complete all supplemental questions.Cover Letter that tells us how your skills, knowledge, and experience meet the minimum qualifications for this position.
Selection ProcessApplicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more panel interviews. Final offers are contingent on the successful completion of reference checks or internal record review. The SDA will also be dependent on approval by your current supervisor. Pay for SDA will be in accordance with Personnel Guidelines or the selected employee's collective bargaining agreement.
Position information:This recruitment will be used to hire one (1) Term Limited Temporary or Special Duty Assignment position. In addition, this selection process
may be used
to generate an eligibility pool for future TLT/SDA vacancies that may occur in this classification within this workgroup. The eligibility pool will be retained for 12 months from the date of posting,
and may be used
at the discretion of the hiring authority.
Work ScheduleThe work schedule is normally Monday through Friday, 8:00 a.m. - 5:00 p.m., but this position may require additional hours as necessary. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.
Work LocationThe main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104. This is a hybrid position working 1-3 days in office, per business need.
Teleworking RequirementThe work associated with this position will be performed through a combination of onsite and remote work. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a county-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection ofto support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Union Membership : The position is represented by PROTEC17: Professional and Technical Employees, Local 17
Class Code:
2441300 Project/Program Manager III
For more information regarding this recruitment, please contact:
Tracy Bylund at
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependentsLife and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependentsRetirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation planTransportation program and ORCA transit pass12 paid holidays each year plus two personal holidaysGenerous vacation and paid sick leavePaid parental, family and medical, and volunteer leavesFlexible Spending AccountWellness programsOnsite activity centersEmployee Giving ProgramEmployee assistance programsFlexible schedules and telecommuting options, depending on positionTraining and career development programsFor additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Tell us about the best team you've ever been a part of. What was the team's purpose? What was your role? Who was the MVP (most valuable player) of the team and why?
02
Tell us about a team or project you have led that didn't completely succeed. Why didn't the team/project completely succeed? As leader, what might you have done differently?
03
This position requires at least five (5) years' experience in project management, organizational change management and/or Lean/continuous improvement. Please confirm you meet this requirement and that your application materials reflect this experience.
YesNo
04
Do you hold any of the following certifications? Select all that apply.
PROSCI or similarPMP or similarLEAN/Six Sigma greenbelt or similarNA
05
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.No.
06
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
07
MTD - Do you have any relatives employed by King County? A relative is defined as a parent, child, sibling, spouse or domestic partner, aunt or uncle, niece or nephew, grandparent, grandchild, in-laws, children, or relatives of a domestic partner.
YesNo
08
MTD - If you answered yes to the previous question, please provide the employee's name, position, and your relationship.
09
MTD - If you answered yes to the previous question, does your relative work for King County's METRO Transit Department?
YesNo
10
MTD - If you answered yes to the previous question, please provide the Division of King County Metro that they currently work in. Select one.
a. Bus Operations Divisionb. Capital Divisionc. Employee Services Divisiond. General Manager's Officee. Facilities Divisionf. Finance & Administration Divisiong. Marine Divisionh. Mobility Divisioni. Rail Division (including Streetcar)j. Safety, Security & Quality Assurance
Required Question