Administrative Assistant

Northeast Family Services is seeking an experienced Administrative Assistant to work directly withour Program Director providing administrative support. You will be responsible for performing avariety of administrative duties including preparing reports, answering phone calls, managingreferrals, scheduling initial assessments, verifying benefits, uploading documents to an electronichealth record, faxing, collection of copayments, receiving visitors and other organizational andclerical tasks. The ideal candidate is self-motivated, professional, capable of managing theirworkload and able to prioritize tasks in a fast-paced environment. This is an excellent opportunity tojoin a growing organization.

Responsibilities:

Manage day-to-day administrative tasks including scheduling initial clinical and medicalevaluations.Coordinate client appointments, ensuring timely scheduling and appropriate allocation ofresources.Managing internal billing processes. Including collection of co-payments and deductibles.Maintain accurate client records and ensure compliance with privacy and confidentialityregulations.Perform administrative and office support, such as typing, reporting, spreadsheet creation,faxing, and maintenance of filing system and databases.Prepare reports, documents, as well as coordinate referrals, as appropriate.Prepare and edit correspondence, communications, presentations, and other documents.Monitor, screen, respond to and distribute incoming communications.Resolve client concerns and complaints, providing excellent customer services and ensuringclient satisfaction.Serve as a liaison between clinical/medical staff and clients - fostering effectivecommunication and relationships.Answer and manage incoming calls.Work within an electronic health record.Receive and interact with incoming visitors; Interact with external clients.Maintain professionalism and strict confidentiality with all materials, and exercise discretionwhen interfacing with otherRequired Experience:

3-5 years of experience in an administrative role supporting mid to senior-level managementOffice management in a healthcare setting or similar: 3 years.Proficiency in Microsoft Office (Word, Excel and PowerPoint) with the aptitude to learn new software and systems.Overall awareness of medical record keeping, insurance pre-certification, healthcare billable coding, reimbursements and insurance company relationships.Excellent written and verbal communication skillsExcellent time management skills and the ability to organize and coordinate multiple projects at once.Knowledge of and experience in standard administrative practices and proceduresAbility to organize and manage a large daily workload.Must be able to meet deadlines in a fast-paced quickly changing environment.Able to work without supervision; must be self-directed Ability to keep company confidences.Benefits:

Flexible scheduleHealth, dental & vision3 weeks paid vacationPaid holidays401k retirement plan with matchLife insuranceVoluntary short and long-term disabilityDependent care savings accountCompany provided laptopOpportunity for professional growthCompensation:

Full-time: Salary 45k-50k