Compunnel
Patient Coordinator
Compunnel, Alhambra, California, us, 91802
JOB SUMMARY
• Ability to communicate effectively with co-workers in relaying information in a timely manner.
• Receive all calls in a professional manner.
• Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.
KEY RESPONSIBILITIES
Communication Skills:
• Ability to communicate effectively with co-workers in relaying information in a timely manner.
• Receive all calls in a professional manner.
• Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.
Computer Skills:
• Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.).
• Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information.
• Maintain computer records and files as needed.
• Design, develop and produce PowerPoint presentations for special events or committee meetings.
• Must be able to use business format for letters and assure grammatical accuracy.
Customer Service:
• Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff.
• Demonstrates outstanding telephone etiquette.
Data Entry & Report Preparation:
• Enters data in a timely manner, ensuring that all information is accurate.
• Prepares reports for committee meetings and other hospital departments/services.
Information Distribution:
• Maintains computer data information accurately and timely.
• Assures confidentiality of information.
Meeting Scheduling:
• Coordinates meeting dates and times with all participants.
• Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.
• Attends meetings and types minutes of meetings as requested.
Office Maintenance:
• Completes copying, collating and coordinating materials in an orderly manner.
• Maintain files for the General filing system.
• Picks up and delivers mail to and for nursing managers/directors.
• Provide a file system that allows for easy retrieval of information.
• Performs other duties as assigned.
REQUIRED QUALIFICATIONS
• 2 years’ experience in a secretarial role.
• Experience in customer service field.
• Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPoint.
• Must be able to use spreadsheets for display of data and manipulate data for presentation to various departments.
• Demonstrate excellent customer service behavior.
• Demonstrates excellent verbal and written communication skills.
PREFERRED QUALIFICATIONS
• Bachelor's degree in related field.
• Experience with data entry and statistical analysis.
• Experience with Kronos timekeeping system.
• Medical Terminology.
Education:
Bachelors Degree
• Ability to communicate effectively with co-workers in relaying information in a timely manner.
• Receive all calls in a professional manner.
• Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.
KEY RESPONSIBILITIES
Communication Skills:
• Ability to communicate effectively with co-workers in relaying information in a timely manner.
• Receive all calls in a professional manner.
• Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.
Computer Skills:
• Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.).
• Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information.
• Maintain computer records and files as needed.
• Design, develop and produce PowerPoint presentations for special events or committee meetings.
• Must be able to use business format for letters and assure grammatical accuracy.
Customer Service:
• Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff.
• Demonstrates outstanding telephone etiquette.
Data Entry & Report Preparation:
• Enters data in a timely manner, ensuring that all information is accurate.
• Prepares reports for committee meetings and other hospital departments/services.
Information Distribution:
• Maintains computer data information accurately and timely.
• Assures confidentiality of information.
Meeting Scheduling:
• Coordinates meeting dates and times with all participants.
• Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.
• Attends meetings and types minutes of meetings as requested.
Office Maintenance:
• Completes copying, collating and coordinating materials in an orderly manner.
• Maintain files for the General filing system.
• Picks up and delivers mail to and for nursing managers/directors.
• Provide a file system that allows for easy retrieval of information.
• Performs other duties as assigned.
REQUIRED QUALIFICATIONS
• 2 years’ experience in a secretarial role.
• Experience in customer service field.
• Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPoint.
• Must be able to use spreadsheets for display of data and manipulate data for presentation to various departments.
• Demonstrate excellent customer service behavior.
• Demonstrates excellent verbal and written communication skills.
PREFERRED QUALIFICATIONS
• Bachelor's degree in related field.
• Experience with data entry and statistical analysis.
• Experience with Kronos timekeeping system.
• Medical Terminology.
Education:
Bachelors Degree