Logo
Keolis North America LLC

Dispatcher

Keolis North America LLC, Woodbridge, Virginia, us, 22195


Position may be required to work in Woodbridge, VA and Manassas, VA

What we offer:$24.89 Per Hour Starting SalaryPaid Time-OffComprehensive Benefits Package (Medical, Dental, Vision)Life Insurance401K (Company Contribution/Match)On-going TrainingWork with career professionalsFriendly work environmentHome/Work BalanceKnowledge and Experience:

Must be 21 years of age or olderHigh School Diploma or GEDCurrent and Valid Driver's License or CDL (Commercial Driver's License) with Passenger Endorsement. (MUST BE ABLE TO OBTAIN CDL WITHIN 6 MONTHS OF EMPLOYEMENTPrevious experience in the transit industry either as a driver or dispatcher, preferably in a paratransit environment a plusMust be dependable with reliable transportation to get to and from workComputer literate using a Windows-based computer operating systemStrong knowledge of the service area (Multi County area including DC)Must be able to read, write and speak EnglishMust be able and willing to work a flexible schedule that may include nights, weekends and holidaysMust be able to work in a high-pressure, fast-paced environment and communicate at all times in a professional and courteous manorMust be able to work in a union environmentMust be able to pass a pre-employment drug screen and background checkSkills:

Excellent organization and multi-tasking skillsDemonstrated excellent written and oral communications and organizational skillsGood Judgement skillsReasoning skills and Decision makingKey Accountabilities:

Ensure that each driver reports at their scheduled work shift timeArrange coverage for any call offs within driver staffingPrepares and prints manifest for all operator's toe (10) minutes prior to scheduled check in timeMake bus assignmentsEnsure all operators pull out on timeProvide written documentation of incidents which may require follow-up action but not limited to call outs by operatorsCommunicate clearly with others both verbally and in writing using the English languagePromptly provide client with information on location and ETAMake cost-effective and operationally efficient decisions regarding assignment or movement of tripsMonitor Transit Radio System (TRS) messages of radio actives of bus and sedan operators in the fieldMonitor AVL screen to identify and prevent late running routes and to optimize utilization of standby and/or extra board resources based on proximity to affected destinationsMaintain Dispatch Communication log and complete all applicable documentationPerform various administrative duties; answer incoming calls, courtesy calls and filing etc.Other duties as required

Please note: Job duties or specific job title could vary; where covered by a collective bargaining agreement the provisions of that agreement may prevail.

Additional Statements

Drug and alcohol screening:

Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.

Safety commitment:

Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment:

Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement:

Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement:

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

INDHP