Software Guidance and Assistance, Inc.
Business Process Manager, Buying Programs
Software Guidance and Assistance, Inc., San Jose, California, United States, 95199
Software Guidance & Assistance, Inc., (SGA), is searching for a
Business Process Manager, BUying Programs
for a
Contract
ssignment with one of our premier
SaaS
clients in
San Jose, CA
.
The Buying Programs team offers scalable purchasing options for organizations of all sizes; our goal is to provide an overall exceptional buying experience for our customers. As a contractor on the Business Process Management team, you will be responsible for creating, testing and documenting business process and system improvements supporting all subscription and Buying Programs.
Responsibilities
:Serve as product owner and UAT test lead for our B2B low touch Quote-to-Cash workflows.nalyze complex business requirements, translate them into epics and user stories, and later into test scenarios and test plans.Effectively communicate test strategy, test results, risks, and recommendations to the core project team and stakeholders.Facilitate weekly collaboration meetings with cross-functional teams to address issues, discuss solutions, and prioritize system enhancements.Write documentation and create process flow charts for new or changing business processes.Triage Production issues and collaborate with cross-functional teams to find corrective solutions.Participate in scrum calls, backlog grooming, prioritization, design sessions and demos, as needed.
Required
Skills
:
7+ years of relevant professional experience, working with diverse stakeholders across engineering, product management, product marketing and business teamsProven ability to thrive in a fast-paced, dynamic environment, prioritize tasks effectively, and deliver results under tight deadlines.Exceptional verbal and written communication skills; can effectively convey complex information to above stakeholders.Quote-to-cash knowledge is a plusExperience in sunsetting applications or processes is a plusStrong analytical and problem-solving skills.Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat)Other nice to have skills include experience with Jira, SAP, MS SharePoint, Atlassian Confluence, APIs / automation processes, and subscriptions business model knowledgeBachelor's degree or equivalent practical experience required
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.
Business Process Manager, BUying Programs
for a
Contract
ssignment with one of our premier
SaaS
clients in
San Jose, CA
.
The Buying Programs team offers scalable purchasing options for organizations of all sizes; our goal is to provide an overall exceptional buying experience for our customers. As a contractor on the Business Process Management team, you will be responsible for creating, testing and documenting business process and system improvements supporting all subscription and Buying Programs.
Responsibilities
:Serve as product owner and UAT test lead for our B2B low touch Quote-to-Cash workflows.nalyze complex business requirements, translate them into epics and user stories, and later into test scenarios and test plans.Effectively communicate test strategy, test results, risks, and recommendations to the core project team and stakeholders.Facilitate weekly collaboration meetings with cross-functional teams to address issues, discuss solutions, and prioritize system enhancements.Write documentation and create process flow charts for new or changing business processes.Triage Production issues and collaborate with cross-functional teams to find corrective solutions.Participate in scrum calls, backlog grooming, prioritization, design sessions and demos, as needed.
Required
Skills
:
7+ years of relevant professional experience, working with diverse stakeholders across engineering, product management, product marketing and business teamsProven ability to thrive in a fast-paced, dynamic environment, prioritize tasks effectively, and deliver results under tight deadlines.Exceptional verbal and written communication skills; can effectively convey complex information to above stakeholders.Quote-to-cash knowledge is a plusExperience in sunsetting applications or processes is a plusStrong analytical and problem-solving skills.Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat)Other nice to have skills include experience with Jira, SAP, MS SharePoint, Atlassian Confluence, APIs / automation processes, and subscriptions business model knowledgeBachelor's degree or equivalent practical experience required
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.