Sanofi Group
NA Omnichannel New Capabilities Transformation Lead
Sanofi Group, Cambridge, Massachusetts, us, 02140
Job title
: NA Omnichannel New Capabilities Transformation Lead
Location:
Bridgewater, NJ
About the Job
The new Go-to-Market Capabilities (GTMC) organization is designed to drive best-in-class capabilities across the board, to bring value and excellence in Sanofi’s commercial operations across its global organization and in local markets. This will be achieved through process and tool standardization, the removal of barriers between business units, and reduction in capability duplication.
The North America Go-To-Market Capabilities Omnichannel team (NA GTMC OC) will support Sanofi’s North American brand marketing teams to execute meaningful, customer centric, agile marketing across all of Sanofi’s channels. The team includes end-to-end campaign management capabilities, channel experts, day-to-day operations leads, and a transformation function responsible for the organization and delivery of continuous improvement to marketing operations processes.
The NA GTMC OC team has been created to:
Unlock true cross-brand omnichannel marketing capability and integrating innovations that accelerate brand marketing outcomes
Free up capacity in marketing teams to focus on brand and content strategy
Accelerate and standardize omnichannel operations processes
Improve sharing of best practice
Clarify accountabilities for day-to-day marketing activities, as well as long term improvement efforts
Realize efficiencies and economies of scale across the North America and Global marketing organizations
The
NA OC New Capabilities Transformation Lead
role works directly with the North America Omnichannel Lead and is accountable for overseeing the long term development of Omnichannel capabilities, including the integration of innovative capabilities, and identifying external partners that can support Sanofi’s omnichannel vision.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Main Responsibilities:
Define and drive a program of omnichannel capability innovation, engaging with internal (e.g. digital or global programs) and external (e.g. new vendors) partners to enhance the team’s capabilities
Work with Sanofi colleagues in the design and delivery of large digital projects, ensuring that these align with the North American Omnichannel vision and wider business needs
Driving the identification, design, and delivery of omnichannel capabilities across Sanofi in the United States that build towards Sanofi’s customer vision
Work with analytics colleagues in the team to identify significant pain points and work on identifying and deploying solutions
Lead and deliver large cross-functional initiatives, in partnership with the OC Strategy and Comms Lead
Collaborating with the Strategy and Comms lead to develop the capability development roadmap
Reviewing Sanofi’s use of external and offshore resources for omnichannel capability, driving efficiency and value for money for Sanofi in the US
Monitoring marketing and industry trends, including innovation and regulatory developments, and engaging new external partners where appropriate
Partner with global GTMC (Omnichannel and LEX/MEX) and Digital stakeholders to coordinate on capability development plans, combining delivery efforts where appropriate
Ensure US capability needs are clearly identified, articulated, and communicated in wider programs of change (e.g. Digital Roadmap, Global capability plans, etc)
Support the onboarding and upskilling of North America and offshore colleagues
Collaborate with Global, Brand, Digital, and other counterparts as necessary to deliver on responsibilities
Collaborate proactively with GTMC OC and other colleagues on improvements to day-to-day marketing operations processes
Contribute to knowledge sharing and upskilling programs
Support the delivery of key transformation programs
Drive excellent working relationships with agency and vendor partners
Drive cultural change through the championing of an agile, customer-oriented mindset
About You
Skills:
Experience owning and developing step-change innovative capability
Ability to work from conceptual, innovative propositions to a solution that fits within wider business processes, aligns to the business vision, and delivers value and return on investment
Entrepreneurial mindset, with an ability to advocate for transformative change
Adaptable and resilient, work through uncertainty
Stand up and oversight of a portfolio of transformation programs to deliver capability change
Deep understanding of Marketing Technology, Data and Analytics platforms (Salesforce, Adobe, CRM, etc.)
Deep knowledge and understanding of omnichannel marketing principles
Understanding of general marketing tactics, processes, and requirements for execution of tactics
Strong project management skills, with a demonstrated ability to thrive in a fast-paced, multi-priority environment
Excellent influencing skills, with a demonstrated ability to work collaboratively with a variety of internal and external stakeholders in a large organization
Excellent verbal and written communication skills
Collaborative, high energy team player
Ability to participate in vendor procurement, selection, contract management, and other processes, achieving excellent value for money for Sanofi
Work Experience:
Bachelor's degree in business, marketing, or technology, or equivalent experience
Minimum of 7 years’ experience in commercial, analytical, or operational functions
Proven track record of transformation, delivery of omnichannel capability uplift preferred
Data and technical knowledge of working omnichannel systems and platforms, and emerging technologies that will deliver the next phase of capability growth
Strong network and deep market awareness
Stakeholder engagement across multiple functions
Story telling skills to communicate vision, and develop communications plan with clear and concise messages
Pharmaceutical experience preferred
Experience working in a team environment
Experience in working in a regulated industry
Experience managing external vendors
Proven ability to manage multiple high priority projects at once
Demonstrated ability to work in a complex, matrixed environment
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
#GD-SG
#LI-GZ
#LI-Onsite
#vhd
Pursue
progress
, discover
extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
: NA Omnichannel New Capabilities Transformation Lead
Location:
Bridgewater, NJ
About the Job
The new Go-to-Market Capabilities (GTMC) organization is designed to drive best-in-class capabilities across the board, to bring value and excellence in Sanofi’s commercial operations across its global organization and in local markets. This will be achieved through process and tool standardization, the removal of barriers between business units, and reduction in capability duplication.
The North America Go-To-Market Capabilities Omnichannel team (NA GTMC OC) will support Sanofi’s North American brand marketing teams to execute meaningful, customer centric, agile marketing across all of Sanofi’s channels. The team includes end-to-end campaign management capabilities, channel experts, day-to-day operations leads, and a transformation function responsible for the organization and delivery of continuous improvement to marketing operations processes.
The NA GTMC OC team has been created to:
Unlock true cross-brand omnichannel marketing capability and integrating innovations that accelerate brand marketing outcomes
Free up capacity in marketing teams to focus on brand and content strategy
Accelerate and standardize omnichannel operations processes
Improve sharing of best practice
Clarify accountabilities for day-to-day marketing activities, as well as long term improvement efforts
Realize efficiencies and economies of scale across the North America and Global marketing organizations
The
NA OC New Capabilities Transformation Lead
role works directly with the North America Omnichannel Lead and is accountable for overseeing the long term development of Omnichannel capabilities, including the integration of innovative capabilities, and identifying external partners that can support Sanofi’s omnichannel vision.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Main Responsibilities:
Define and drive a program of omnichannel capability innovation, engaging with internal (e.g. digital or global programs) and external (e.g. new vendors) partners to enhance the team’s capabilities
Work with Sanofi colleagues in the design and delivery of large digital projects, ensuring that these align with the North American Omnichannel vision and wider business needs
Driving the identification, design, and delivery of omnichannel capabilities across Sanofi in the United States that build towards Sanofi’s customer vision
Work with analytics colleagues in the team to identify significant pain points and work on identifying and deploying solutions
Lead and deliver large cross-functional initiatives, in partnership with the OC Strategy and Comms Lead
Collaborating with the Strategy and Comms lead to develop the capability development roadmap
Reviewing Sanofi’s use of external and offshore resources for omnichannel capability, driving efficiency and value for money for Sanofi in the US
Monitoring marketing and industry trends, including innovation and regulatory developments, and engaging new external partners where appropriate
Partner with global GTMC (Omnichannel and LEX/MEX) and Digital stakeholders to coordinate on capability development plans, combining delivery efforts where appropriate
Ensure US capability needs are clearly identified, articulated, and communicated in wider programs of change (e.g. Digital Roadmap, Global capability plans, etc)
Support the onboarding and upskilling of North America and offshore colleagues
Collaborate with Global, Brand, Digital, and other counterparts as necessary to deliver on responsibilities
Collaborate proactively with GTMC OC and other colleagues on improvements to day-to-day marketing operations processes
Contribute to knowledge sharing and upskilling programs
Support the delivery of key transformation programs
Drive excellent working relationships with agency and vendor partners
Drive cultural change through the championing of an agile, customer-oriented mindset
About You
Skills:
Experience owning and developing step-change innovative capability
Ability to work from conceptual, innovative propositions to a solution that fits within wider business processes, aligns to the business vision, and delivers value and return on investment
Entrepreneurial mindset, with an ability to advocate for transformative change
Adaptable and resilient, work through uncertainty
Stand up and oversight of a portfolio of transformation programs to deliver capability change
Deep understanding of Marketing Technology, Data and Analytics platforms (Salesforce, Adobe, CRM, etc.)
Deep knowledge and understanding of omnichannel marketing principles
Understanding of general marketing tactics, processes, and requirements for execution of tactics
Strong project management skills, with a demonstrated ability to thrive in a fast-paced, multi-priority environment
Excellent influencing skills, with a demonstrated ability to work collaboratively with a variety of internal and external stakeholders in a large organization
Excellent verbal and written communication skills
Collaborative, high energy team player
Ability to participate in vendor procurement, selection, contract management, and other processes, achieving excellent value for money for Sanofi
Work Experience:
Bachelor's degree in business, marketing, or technology, or equivalent experience
Minimum of 7 years’ experience in commercial, analytical, or operational functions
Proven track record of transformation, delivery of omnichannel capability uplift preferred
Data and technical knowledge of working omnichannel systems and platforms, and emerging technologies that will deliver the next phase of capability growth
Strong network and deep market awareness
Stakeholder engagement across multiple functions
Story telling skills to communicate vision, and develop communications plan with clear and concise messages
Pharmaceutical experience preferred
Experience working in a team environment
Experience in working in a regulated industry
Experience managing external vendors
Proven ability to manage multiple high priority projects at once
Demonstrated ability to work in a complex, matrixed environment
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
#GD-SG
#LI-GZ
#LI-Onsite
#vhd
Pursue
progress
, discover
extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)