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Rock Central LLC

Retention Solutions Closing Specialist

Rock Central LLC, Detroit, Michigan, United States, 48228


As a Retention Solutions Closing Specialist, you’ll be responsible for completing loss mitigation workouts in a manner that complies with all investor guidelines, regulatory and compliance rules, and the policy and procedures of the company. You’ll finalize note modifications in our system of record and work with various partners and vendors to obtain loan documentation for underwriting and closing loss mitigation files.About the RoleCoordinate with internal and external business partners to provide the best possible closing experience for our clients.Provide accurate data to investors and internal business partners to properly move loans through the closing parameters.Manual document generation, from initial preparation through the recording process.Responsible for the maintenance and closing of files through various third-party investor sites.Responsible for researching, responding, and remediating escalated situations from various internal and external sources.Responsible for manually tracking various compliance dates and timers that fall out of normal automation tracking.About YouMinimum Qualifications:3 years of mortgage servicing experienceProficiency in the Microsoft Office suiteExperience using mortgage servicing softwarePreferred Qualifications:2 years of default mortgage servicing experienceWhat You’ll GetOur team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of

Benefits and Perks .About UsRocket Mortgage

was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.

Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

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