Labcorp
Merchant Services Manager
Labcorp, Durham, North Carolina, United States,
Labcorp is seeking a Merchant Services Project Manager to oversee and manage merchant services processing with all US card brands. Key responsibilities include overseeing all aspects of merchant services processing, developing and executing plans to support best in class card processing while working with all stakeholders and cross-functional teams within Labcorp.
RESPONSIBILITIESOversee and manage all Merchant Services processing products, programs, compliance narratives and auditsManage merchant services rebate/incentive programs, review card brand incentives quarterly for new rebate and discount savings opportunities, and partner with AP and corporate card team on purchasing and corporate travel card programs to better utilize the programs and increase rebatesReview merchant services agreements and acceptance requirements annually and at each new acquisition to ensure compliance and adherence with Labcorp requirements, propose/execute necessary changes to become compliant if necessary, and coordinate Fusion vendor risk assessments (VRA), re-assessments and business risk acceptance for all merchant services related vendor relationshipsReview Monthly merchant fee and analysis reports with Merchant Services Analyst to ensure that fees align with processor agreements/fee schedules and are properly allocated on the general ledger, and prepare/submit annual budget projections for merchant services and bank feesCoordinate with internal partners to align roadmaps and stay regularly (quarterly or more frequently as needed) informed of the Labcorp roadmap pertaining to credit card reader changes, PCI and NACHA Compliance requirements, and other processor or internal changesCollaborate with RCM project management team to guide the discovery method for new vendors, products, and services (i.e. new card readers, gateway vendors, etc.) to ensure both compliance and timely implementationCoordinate with EPS to ensure that Location Administration (UI) updates and bug fixes are conducted regularly (semi-annually or more frequently as needed)Work with internal partners to identify and address end of life (EOL) cycle for Express kiosk and behind the desk credit card readers used in PSC and IOP environments to ensure compliance with regulatory and security requirementsDevelop CEP(s) to support merchant services process changes as neededAssist Merchant Services Analyst daily with merchant questions and concerns to resolve problems and find solutions for merchant issues and provide Backup coverage when needed
SKILLSIntermediate skills with Microsoft Office 365Ability to multi-task and manage various project elements simultaneouslyBig-picture thinking and visionExcellent written and verbal communication skillsExcellent organizational skillsCapacity to manage high stress situationsLeadership skillsAttention to detailConflict resolution skills
MINIMUM EDUCATION AND EXPERIENCE REQUIREDBS/BA in Business Administration/Project Management5-7+ years applicable work experienceMerchant Services experienceRemote (10-15% travel required)
Application Window closes 1/3/2025Pay Range: $100-130k annual salaryAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits:
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
For more detailed information, please
click here
.
Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our
accessibility site
or contact us at
Labcorp Accessibility
.
For more information about how we collect and store your personal data, please see our
Privacy Statement .
RESPONSIBILITIESOversee and manage all Merchant Services processing products, programs, compliance narratives and auditsManage merchant services rebate/incentive programs, review card brand incentives quarterly for new rebate and discount savings opportunities, and partner with AP and corporate card team on purchasing and corporate travel card programs to better utilize the programs and increase rebatesReview merchant services agreements and acceptance requirements annually and at each new acquisition to ensure compliance and adherence with Labcorp requirements, propose/execute necessary changes to become compliant if necessary, and coordinate Fusion vendor risk assessments (VRA), re-assessments and business risk acceptance for all merchant services related vendor relationshipsReview Monthly merchant fee and analysis reports with Merchant Services Analyst to ensure that fees align with processor agreements/fee schedules and are properly allocated on the general ledger, and prepare/submit annual budget projections for merchant services and bank feesCoordinate with internal partners to align roadmaps and stay regularly (quarterly or more frequently as needed) informed of the Labcorp roadmap pertaining to credit card reader changes, PCI and NACHA Compliance requirements, and other processor or internal changesCollaborate with RCM project management team to guide the discovery method for new vendors, products, and services (i.e. new card readers, gateway vendors, etc.) to ensure both compliance and timely implementationCoordinate with EPS to ensure that Location Administration (UI) updates and bug fixes are conducted regularly (semi-annually or more frequently as needed)Work with internal partners to identify and address end of life (EOL) cycle for Express kiosk and behind the desk credit card readers used in PSC and IOP environments to ensure compliance with regulatory and security requirementsDevelop CEP(s) to support merchant services process changes as neededAssist Merchant Services Analyst daily with merchant questions and concerns to resolve problems and find solutions for merchant issues and provide Backup coverage when needed
SKILLSIntermediate skills with Microsoft Office 365Ability to multi-task and manage various project elements simultaneouslyBig-picture thinking and visionExcellent written and verbal communication skillsExcellent organizational skillsCapacity to manage high stress situationsLeadership skillsAttention to detailConflict resolution skills
MINIMUM EDUCATION AND EXPERIENCE REQUIREDBS/BA in Business Administration/Project Management5-7+ years applicable work experienceMerchant Services experienceRemote (10-15% travel required)
Application Window closes 1/3/2025Pay Range: $100-130k annual salaryAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits:
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
For more detailed information, please
click here
.
Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our
accessibility site
or contact us at
Labcorp Accessibility
.
For more information about how we collect and store your personal data, please see our
Privacy Statement .