EVP of Business Services

POSITION SUMMARY

The Executive Vice President of Business Services is responsible for overseeing the development of client services deliverables across a variety of verticals within the company. This individual will execute the strategy of our client services teams and lead a team of data-driven performers to grow our client’s businesses from a marketing, people operations, and financial perspective. Initially, this role will be responsible for the growth and scaling of our Marketing Services team, and overtime assume responsibility for the strategic growth of our Recruitment & Financial services departments.

ABOUT CARDONE VENTURES

Our mission is to help business owners achieve their personal, professional, and goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented. This company operates nationally and is growing by the day.

OBJECTIVES

• Develop and execute a comprehensive strategy aligned with the company's objective of scaling up our client services departments (Marketing, Recruitment, & Finance)
• Collaborate with other executives to align client service initiatives with broader company strategies.
• Scale and grow our client-facing business services from $2M to $25M+ each, implementing scalable processes and optimizing team structure for maximum efficiency
• Develop and implement client service strategies that support their growth needs and targets
• Lead, mentor, and develop the services team to enhance their skills and performance
• Work closely with the client operations and marketing teams to support client acquisition and retention efforts
• Test, report, optimize and analyze services performance to identify key levers and opportunities for improvements
• Develop and implement client marketing & sales plans to maximize team capacity, return on investment and client satisfaction to drive retention
• Develop and manage dashboards and reporting tools to track metrics and support data-driven decision-making
• Continuously evaluate and optimize sales and marketing processes to improve efficiency, reduce costs, and enhance customer experiences

COMPETENCIES

• Strong levels of business and financial acumen in order to operationalize and scale a client-facing department
• Strong analytical skills and data-driven mindset, with the ability to translate insights into actionable strategies
• Proven experience in marketing and sales strategy development, with a strong foundation for driving revenue growth
• Proven track record of managing large teams and driving client satisfaction and retention
• Understanding of sales, marketing and business operations/automation
• Demonstrated analytical, problem solving and decision-making abilities
• Ability to craft a value proposition to clients for the client services and how they can drive their growth
• Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment.
• Strong skills in developing and growing a department, including the implementation of scalable processes and optimizing team structure

EDUCATION AND EXPERIENCE

• At least 10 years' years of experience in a senior leadership position with a proven track record of driving revenue growth and operational efficiency

10X TOTAL REWARDS

• Medical, dental, and vision for FT positions and their dependents
• Vacation and sick time policy that increases based on tenure with the company
• Three work from home days per month (4/month during June-August)
• Employee Assistance Program through Guardian
• 401k with Company match (estimated to launch in Q1 2025)
• Pet Insurance through SPOT for your 10X pets!
• Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
• Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services
• Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program
• Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
• Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @cardoneventures.com. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.