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System Soft Technologies

IAM Analyst

System Soft Technologies, Seattle, Washington, United States, 98101


The primary responsibility will be supporting user security for multiple products, including overall access, user security and maintenance, page and field security, and participation in the future automation of an enterprise Identity Access Management (IAM) solution.

This position reports to the IT Manager on the Student Systems and Support Team.

Responsibilities/DutiesSupport/manage multiple medium-sized security project initiatives.Support daily operational security management activities.Manage security tickets/issues to resolution.Collaborate in designing, implementing, improving, and supporting “IAM” policies.

Required Skills7-10 years of Business Analysis and Process Engineering.3-5 years of Student Information Systems.5-7years Quality/Software Assurance.3-5 years of exposure to Security/Identity and Access Management Framework, Processes and Tools.Requirements and Process Management & Documentation.Experience managing and maintaining user accounts & system access privileges.Familiar with ETL processes.

Required Technical SkillsFamiliarity with multiple Operating Systems (Windows, Linux, etc.).Familiarity with security-related Directory Services (Active Directory, LDAP etc.).Experience working with Enterprise IAM tools.Proficiency with using Excel, data analysis macros, and writing/updating complex queries.Familiarity with understanding data, data models, and entity relationship diagrams/schemas.Technical configuration experience, especially supporting enterprise security tools and applications.Experience working with Enterprise Ticket/Issue tracking solutions.Experience working with Student Information Systems (SIS), K-12 Business Processes and Systems.Experience working with Microsoft SharePoint and Azure DevOps

Required Qualifications8+ years leading an IT operations team supporting enterprise-grade software systems.Systems administration and software applications technical support background.Change management experience.Team and relationship building and collaboration.Understand the needs of a best-practice and high-performing IT team.Understand the software development life cycle.Experience using a digital workflow product for incident, request, demand, resource management, automation, and user support requests. I.E., ServiceNowLeadership and people skills, team engagement (both work and non-work)Technical debt reductionCloud hosting and migrationDetail analysis and documentation.Planning skills, adaptability, decision makingBachelor’s DegreeDesired QualificationsStudent Information Systems, preferably PowerSchoolPMO CertificationExperience executing a Kanban operation approach.ITIL certificationsAgile certificationIT security-related qualificationsIT Information Systems Architecture experienceIT Enterprise Architecture experience