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Korn Ferry

Loan Operations Manager

Korn Ferry, Miami, Florida, us, 33101


Job Summary:We are seeking a highly organized and detail-oriented Loan Operations Manager to oversee the loan operations of our clients growing portfolio. The ideal candidate will have a solid understanding of loan processing, compliance, and servicing with a strong emphasis on communication. This role requires an individual with excellent interpersonal skills, capable of coordinating across departments, managing loan-related workflows, and ensuring smooth operational processes.

Key Responsibilities:Oversee Loan Operations:

Manage the end-to-end loan operations process, including loan origination, processing, servicing, and closing.Compliance and Regulatory Adherence:

Ensure that all loan operations comply with federal, state, and company policies, as well as any regulatory requirements.Process Improvement:

Continuously evaluate and improve loan processes to enhance efficiency and reduce risk.Cross-Department Coordination:

Work closely with sales, underwriting, finance, and compliance teams to ensure seamless operations and clear communication.Customer Service Support:

Ensure high-quality customer interactions and resolution of loan-related inquiries.Risk Management:

Identify and mitigate risks related to loan operations, including errors, delays, or regulatory non-compliance.Reporting and Analysis:

Prepare regular reports on loan portfolio performance, operational efficiency, and risk metrics for senior management.

Qualifications:Bachelor’s degree in Business, Finance, or a related field; Master’s degree preferred.5+ years of experience in loan operations, preferably in a financial services or loan portfolio management company.Proven experience leading and managing loan processing teams.Strong knowledge of loan servicing, regulatory requirements, and financial principles.Exceptional verbal and written communication skills, with the ability to interact with stakeholders at all levels.Strong Excel skillsExcellent organizational, problem-solving, and decision-making skills.Ability to work in a fast-paced environment and manage multiple priorities.

Desired Skills:Experience with process automation and loan management software.Strong analytical skills and attention to detail.Proven track record of driving operational efficiency and performance improvements.

SE#510694382