Sr. Account Executive

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together.Job Description:The Senior Account Executive's main goal is to achieve an annual sales target by converting as many opportunities into won business as possible.Responsibilities:Develop and run an analytical account development strategy to identify opportunities to increase Genesys footprint across your install base accounts while also identifying new logos for our Genesys Cloud platform.Effectively communicate Genesys strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how Genesys can help solve the customer's business challenges.Strategize, mobilize and lead an extended team of Pre Sales Engineers, Field Marketing, Professional Services, Product Management, Customer Success Managers, etc. to ensure customer satisfaction and to identify additional revenue opportunities.Elevate Genesys to a more strategic position by developing client-valued solutions with supporting ROI models to support your customers' purchase.Maintain a pipeline that is 3x your quota to ensure your success. Be comfortable as a trusted advisor for our C-suite customers and executive stakeholders.Grow & expand your existing customer's footprint.What we look for:Strong business acumen and a successful track record as an enterprise sales professional.A successful track record of introducing complex software solutions across multiple industries.Jointly developing account and opportunity plans in a motivated team as a Senior Account Executive.Identifying customer/project demands and mapping to the Genesys portfolio.Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles.Taking revenue responsibility and carrying of a sales quota.Establishing a reliable network between partners, transformational partners, independent consultants, and technology partners of Genesys.Reviewing accounts/projects and establishing a framework to create the right strategy to maximize the value of deals and win deals.Required qualifications:Bachelor's degree in Computer Science, Engineering, Economics, Business Administration or similar education.10+ years professional and verticalized experience with demonstrable success in verticalized sales, preferably with strong CCaaS, SaaS, IaaS, PaaS background.Maximum demands on the quality of your work as well as a high degree of sales and customer orientation.Committed, proactive, team-oriented, and stress-tested.Self-assured appearance and excellent presentation skills - especially suited for senior/top management level.Fluent in English.Strong success and problem-solving orientation.Willingness to travel frequently as required.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$94,800.00 - $186,000.00Benefits:Medical, Dental, and Vision Insurance.Telehealth coverage.Flexible work schedules and work from home opportunities.Development and career growth opportunities.Open Time Off in addition to 10 paid holidays.401(k) matching program.Adoption Assistance.Fertility treatments.More details about our company benefits can be found at the following link:

https://mygenesysbenefits.com .If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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