Alma San Diego
Catering Sales Manager
Alma San Diego, San Diego, California, United States, 92189
DescriptionWe are hiring a Catering & Sales Manager.
The primary responsibility for this role is to sell and detail social and corporate catering events with and without guest rooms for the hotel. Role will average 50% corporate group bookings and 50% social events.
Position requires the manager to be able to work a flexible schedule including weekends to oversee the execution of your events. During peak social seasons, catering sales manager can expect their work schedule to fluctuate between a Monday – Friday schedule to a Tuesday – Saturday schedule.
Primary sales efforts include selling guest rooms, banquet food & beverage, upselling previously contracted groups turned over to the CSM, and maximizing hotel revenues.
Responsibilities include:
Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure.
Inform other departments of arrangements in writing which are necessary to assure success of the function.
Daily solicitation for new business, contract negotiation and review, coordinating local marketing efforts.
Facilitate a high level of communication before, during and post event with pertinent hotel staff.
Train and supervise other associates as directed by management.
Provide for a safe work environment by following all safety and security procedures and rules.
Identify operational challenges and determine solutions with property staff and customers.
Use personal judgment to integrate current trends in event management and event design.
Solicit banquet and catering sales by telephone and personal contact.
Work closely with our sales team for all catering functions.
Continuously improve customer service by integrating obtained feedback and personal judgment into action plans.
Maintain budgeted sales quotas.
Create new ideas to increase catering revenue during low demand periods.
Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized program and publishing BEO’s for distribution.
Offer personalized service to all groups in the hotel.
Solicit future business from current and past customers.
Set an example of proper attitude and performance.
Create and maintain teamwork with supervisors and fellow associates.
Delegate responsibilities to banquet captain when applicable.
Complete all assignments by assigned due dates.
Establish and review plans and actions on a quarterly basis.
Operate within corporate and property standard policies and procedures.
Meet or exceed booking, appointment, and solicitation goals.
Maintain records on cancellations and turndown report, analyzing these reports quarterly.
Review future bookings with Sales and Marketing/Revenue Management team weekly.
Promptly respond to correspondence from customers and prospects.
Maintain catering/sales account database in accordance with standards.
Provide site tours to potential customers of the hotel’s banquet facilities.
Facilitate various meetings as necessary.
Have comprehensive knowledge of all operational departments within the hotel.
Requirements:
Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
Benefits (Full Time Associates only):
At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.
Compensation:
$35.00-$37.00/hr.
Why Concord?
Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
#J-18808-Ljbffr
The primary responsibility for this role is to sell and detail social and corporate catering events with and without guest rooms for the hotel. Role will average 50% corporate group bookings and 50% social events.
Position requires the manager to be able to work a flexible schedule including weekends to oversee the execution of your events. During peak social seasons, catering sales manager can expect their work schedule to fluctuate between a Monday – Friday schedule to a Tuesday – Saturday schedule.
Primary sales efforts include selling guest rooms, banquet food & beverage, upselling previously contracted groups turned over to the CSM, and maximizing hotel revenues.
Responsibilities include:
Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure.
Inform other departments of arrangements in writing which are necessary to assure success of the function.
Daily solicitation for new business, contract negotiation and review, coordinating local marketing efforts.
Facilitate a high level of communication before, during and post event with pertinent hotel staff.
Train and supervise other associates as directed by management.
Provide for a safe work environment by following all safety and security procedures and rules.
Identify operational challenges and determine solutions with property staff and customers.
Use personal judgment to integrate current trends in event management and event design.
Solicit banquet and catering sales by telephone and personal contact.
Work closely with our sales team for all catering functions.
Continuously improve customer service by integrating obtained feedback and personal judgment into action plans.
Maintain budgeted sales quotas.
Create new ideas to increase catering revenue during low demand periods.
Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized program and publishing BEO’s for distribution.
Offer personalized service to all groups in the hotel.
Solicit future business from current and past customers.
Set an example of proper attitude and performance.
Create and maintain teamwork with supervisors and fellow associates.
Delegate responsibilities to banquet captain when applicable.
Complete all assignments by assigned due dates.
Establish and review plans and actions on a quarterly basis.
Operate within corporate and property standard policies and procedures.
Meet or exceed booking, appointment, and solicitation goals.
Maintain records on cancellations and turndown report, analyzing these reports quarterly.
Review future bookings with Sales and Marketing/Revenue Management team weekly.
Promptly respond to correspondence from customers and prospects.
Maintain catering/sales account database in accordance with standards.
Provide site tours to potential customers of the hotel’s banquet facilities.
Facilitate various meetings as necessary.
Have comprehensive knowledge of all operational departments within the hotel.
Requirements:
Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
Benefits (Full Time Associates only):
At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.
Compensation:
$35.00-$37.00/hr.
Why Concord?
Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
#J-18808-Ljbffr