Vets2PM
DoD SkillBridge - Client Service Manager
Vets2PM, Jacksonville, Florida, United States, 32290
Job DescriptionDoD SkillBridge Internship: Client Service Manager (442432)
SkillBridge Host Company: Siemens Industry, Inc.SkillBridge Provider: Vets2PM LLCLocation: Jacksonville, FL
Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program.
To Apply:
1. Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form.
2. Return to this posting and click 'Apply'.
Desired Military Experience, Backgrounds and/or Aptitude:
Civil Engineering (HVAC & Electrician)Mechanical/Electrical/Electronic/Computer SystemsAutomation/Integration Technicians & SpecialistsNuclear Engineering/Power/EnergySatellite/Radar SystemsComm TechsFire Control NavaidsSubmarine Electronics/Computer TechsAvionics Systems & more!About our Smart Buildings:Because we spend 90% of our lives in buildings, they should be perfect places for all we do. Smart buildings enhance the experience. Interacting with people, systems, and ambient elements, they learn from experience and real-time input. Using intelligent control, security, and energy management systems, we help factories and offices better support the industries they house. We help schools, hospitals, data centers, and military bases have a great impact - all while increasing comfort, efficiency, resilience, and safety. Our Smart Buildings help to create efficient, safe, responsive, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve peoples' lives.
>>Lean more about Siemens Smart Buildings
Compensation range if hired after internship:
Technician/Specialists: $52K - $87K
Assistant Project Manager: $58K - $89K
Project Manager: $79K - $118K
Sales: $58K - $89K
Comp range can change depending on experience level, etc., and are Excluding Salary Ranges for NYC, NJ, SF.
What a
Client Service Manager
(CSM)?Our Smart Buildings help to create efficient, safe, responsive, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve peoples' lives. This position manages a portfolio of service agreements and is responsible for the on-time delivery of scheduled services. A CSM will ensure the financial performance of their service agreement portfolio, and work directly with their customers to identify customer needs and makes prioritized technical recommendations for site improvements.
Responsibilities:
Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreementsEffectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updated of customers installed base informationManage service agreement financial performance and customer satisfactionSupport Siemens service strategy. Collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customer's business goals, leveraging all of Siemens' service and product portfoliosIdentify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part salesLead Quality Assurance activities and activities that will support the service agreement renewal processQualifications:
U.S. Military experience as an E4 or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves)High school diploma or state-recognized GED required; Associates or Bachelor's degree preferred(Automation specific) Experience in demand side energy services or Certified Energy Manager preferred(Fire specific) NICET Level 1 certification preferred(Security specific) Physical Security Professional ASIS certification preferredExcellent organizational and interpersonal skillsFamiliarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systemsProficient in Microsoft Office and business software systemsGood verbal and written communication skills in EnglishQualified applicants must be legally authorized for employment in the United StatesMust be 21 years of age and possess a valid driver's license with limited violationsThis position may support Siemens' customers who require all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons.
Vets2PM Provides:
Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings.PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.
Other:
Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.
SkillBridge Host Company: Siemens Industry, Inc.SkillBridge Provider: Vets2PM LLCLocation: Jacksonville, FL
Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program.
To Apply:
1. Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form.
2. Return to this posting and click 'Apply'.
Desired Military Experience, Backgrounds and/or Aptitude:
Civil Engineering (HVAC & Electrician)Mechanical/Electrical/Electronic/Computer SystemsAutomation/Integration Technicians & SpecialistsNuclear Engineering/Power/EnergySatellite/Radar SystemsComm TechsFire Control NavaidsSubmarine Electronics/Computer TechsAvionics Systems & more!About our Smart Buildings:Because we spend 90% of our lives in buildings, they should be perfect places for all we do. Smart buildings enhance the experience. Interacting with people, systems, and ambient elements, they learn from experience and real-time input. Using intelligent control, security, and energy management systems, we help factories and offices better support the industries they house. We help schools, hospitals, data centers, and military bases have a great impact - all while increasing comfort, efficiency, resilience, and safety. Our Smart Buildings help to create efficient, safe, responsive, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve peoples' lives.
>>Lean more about Siemens Smart Buildings
Compensation range if hired after internship:
Technician/Specialists: $52K - $87K
Assistant Project Manager: $58K - $89K
Project Manager: $79K - $118K
Sales: $58K - $89K
Comp range can change depending on experience level, etc., and are Excluding Salary Ranges for NYC, NJ, SF.
What a
Client Service Manager
(CSM)?Our Smart Buildings help to create efficient, safe, responsive, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve peoples' lives. This position manages a portfolio of service agreements and is responsible for the on-time delivery of scheduled services. A CSM will ensure the financial performance of their service agreement portfolio, and work directly with their customers to identify customer needs and makes prioritized technical recommendations for site improvements.
Responsibilities:
Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreementsEffectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updated of customers installed base informationManage service agreement financial performance and customer satisfactionSupport Siemens service strategy. Collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customer's business goals, leveraging all of Siemens' service and product portfoliosIdentify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part salesLead Quality Assurance activities and activities that will support the service agreement renewal processQualifications:
U.S. Military experience as an E4 or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves)High school diploma or state-recognized GED required; Associates or Bachelor's degree preferred(Automation specific) Experience in demand side energy services or Certified Energy Manager preferred(Fire specific) NICET Level 1 certification preferred(Security specific) Physical Security Professional ASIS certification preferredExcellent organizational and interpersonal skillsFamiliarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systemsProficient in Microsoft Office and business software systemsGood verbal and written communication skills in EnglishQualified applicants must be legally authorized for employment in the United StatesMust be 21 years of age and possess a valid driver's license with limited violationsThis position may support Siemens' customers who require all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons.
Vets2PM Provides:
Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings.PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.
Other:
Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.