Advantage Chevrolet of Bridgeview
Experienced Service Business Development Manager
Advantage Chevrolet of Bridgeview, Bridgeview, Illinois, United States, 60455
Advantage Chevrolet of Bridgeview
The goal of Advantage Chevrolet of Bridgeview is simple: to exceed our customer’s expectations from sales to service, before and after the sale. We strive to make every customer feel special, and we’re searching for dedicated professionals who want to join a growing company with a strong culture and a family-first mentality. Over the years, our team has helped us earn various awards and exclusive benchmarks.
Position:
Experienced Service Business Development Center (BDC) Manager
We are seeking a qualified Service BDC Manager with a robust background in customer service and proven experience in the automotive industry. This position offers an exciting opportunity for a professional ready to make an impact in a supportive and dynamic environment.
What We Offer
Competitive pay plan
(Salary + Commission)
Saturday lunches
Ongoing training and career development
Medical, dental, and vision insurance
Life insurance
Paid vacation
401K plan
Key Responsibilities
Lead, train, and motivate BDC representatives by setting a positive example
Collect, analyze, and report on department metrics to track performance and identify areas for improvement
Maximize sales and profitability of the internet sales department
Provide escalated support for staff and customers to resolve issues effectively
Create and sustain a process-driven work environment
Forecast departmental goals and objectives to ensure alignment with company targets
Track and manage department appointments, calls, sales, and contacts through the CRM system
Collaborate closely with other department managers and leadership to drive cohesive efforts
Recruit, hire, manage, and oversee performance for all BDC employees
Experience with eLEAD CRM
is a plus but not required
Qualifications
2+ years of automotive industry experience
preferred
Strong problem-solving skills and ability to build an effective team
Proficient in multi-tasking within a fast-paced environment
Excellent verbal communication skills
Bilingual/multilingual skills are a plus but not required
We are an equal opportunity employer and value diversity in our team. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join us at Advantage Chevrolet of Bridgeview and make a difference in our customers' automotive experience!
The goal of Advantage Chevrolet of Bridgeview is simple: to exceed our customer’s expectations from sales to service, before and after the sale. We strive to make every customer feel special, and we’re searching for dedicated professionals who want to join a growing company with a strong culture and a family-first mentality. Over the years, our team has helped us earn various awards and exclusive benchmarks.
Position:
Experienced Service Business Development Center (BDC) Manager
We are seeking a qualified Service BDC Manager with a robust background in customer service and proven experience in the automotive industry. This position offers an exciting opportunity for a professional ready to make an impact in a supportive and dynamic environment.
What We Offer
Competitive pay plan
(Salary + Commission)
Saturday lunches
Ongoing training and career development
Medical, dental, and vision insurance
Life insurance
Paid vacation
401K plan
Key Responsibilities
Lead, train, and motivate BDC representatives by setting a positive example
Collect, analyze, and report on department metrics to track performance and identify areas for improvement
Maximize sales and profitability of the internet sales department
Provide escalated support for staff and customers to resolve issues effectively
Create and sustain a process-driven work environment
Forecast departmental goals and objectives to ensure alignment with company targets
Track and manage department appointments, calls, sales, and contacts through the CRM system
Collaborate closely with other department managers and leadership to drive cohesive efforts
Recruit, hire, manage, and oversee performance for all BDC employees
Experience with eLEAD CRM
is a plus but not required
Qualifications
2+ years of automotive industry experience
preferred
Strong problem-solving skills and ability to build an effective team
Proficient in multi-tasking within a fast-paced environment
Excellent verbal communication skills
Bilingual/multilingual skills are a plus but not required
We are an equal opportunity employer and value diversity in our team. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join us at Advantage Chevrolet of Bridgeview and make a difference in our customers' automotive experience!