Raceway Nissan
Service Dispatcher
Raceway Nissan, Freehold, New Jersey, us, 07728
Location:
Freehold, NJPosition:
Service DispatcherCompany:
Raceway Nissan
Raceway Nissan is a leading car dealership committed to providing top-notch customer service and efficient automotive repairs. Our team is dedicated to excellence, and we're looking for a motivated Automotive Service Dispatcher to help keep our service operations running smoothly.
Position Overview:
The Automotive Service Dispatcher is a crucial role that ensures efficient workflow in the service department by coordinating and dispatching repair orders to the appropriate technicians. This role is essential for delivering prompt, high-quality service to our customers and maintaining Raceway Nissan's standard of excellence.
Key Responsibilities:
Efficiently dispatch service orders to technicians based on skill, availability, and priority
Monitor repair progress to ensure timely completion and resolve delays
Coordinate with the Service Advisors and Parts Department to ensure all necessary parts and tools are available for repairs
Track and document the status of each vehicle and communicate updates to the Service Advisors
Balance workload distribution among technicians for maximum efficiency
Assist in scheduling and organizing the daily workload to meet customer demand
Maintain a safe and organized work environment, adhering to Raceway Nissan's protocols and standards
Qualifications:
High school diploma or equivalent required; vocational/technical training in automotive repair a plus
Proven experience as a service dispatcher, preferably in an automotive dealership environment
Strong understanding of automotive repair processes and dealership operations
Excellent organizational and multitasking skills
Ability to work effectively under pressure and in a fast-paced environment
Proficiency with dealership management software (experience with Reynolds & Reynolds or CDK a plus)
Strong communication skills and a customer-focused attitude
Benefits:
Competitive wage structure
Health, dental, and vision insurance
401(k) with employer match
Paid time off and holidays
Training and development opportunities
How to Apply:
If you're ready to take your career to the next level and provide exceptional service to Raceway Nissan customers, we encourage you to apply!
Raceway Nissan is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants are encouraged to apply, and we look forward to considering your application.
Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
Freehold, NJPosition:
Service DispatcherCompany:
Raceway Nissan
Raceway Nissan is a leading car dealership committed to providing top-notch customer service and efficient automotive repairs. Our team is dedicated to excellence, and we're looking for a motivated Automotive Service Dispatcher to help keep our service operations running smoothly.
Position Overview:
The Automotive Service Dispatcher is a crucial role that ensures efficient workflow in the service department by coordinating and dispatching repair orders to the appropriate technicians. This role is essential for delivering prompt, high-quality service to our customers and maintaining Raceway Nissan's standard of excellence.
Key Responsibilities:
Efficiently dispatch service orders to technicians based on skill, availability, and priority
Monitor repair progress to ensure timely completion and resolve delays
Coordinate with the Service Advisors and Parts Department to ensure all necessary parts and tools are available for repairs
Track and document the status of each vehicle and communicate updates to the Service Advisors
Balance workload distribution among technicians for maximum efficiency
Assist in scheduling and organizing the daily workload to meet customer demand
Maintain a safe and organized work environment, adhering to Raceway Nissan's protocols and standards
Qualifications:
High school diploma or equivalent required; vocational/technical training in automotive repair a plus
Proven experience as a service dispatcher, preferably in an automotive dealership environment
Strong understanding of automotive repair processes and dealership operations
Excellent organizational and multitasking skills
Ability to work effectively under pressure and in a fast-paced environment
Proficiency with dealership management software (experience with Reynolds & Reynolds or CDK a plus)
Strong communication skills and a customer-focused attitude
Benefits:
Competitive wage structure
Health, dental, and vision insurance
401(k) with employer match
Paid time off and holidays
Training and development opportunities
How to Apply:
If you're ready to take your career to the next level and provide exceptional service to Raceway Nissan customers, we encourage you to apply!
Raceway Nissan is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants are encouraged to apply, and we look forward to considering your application.
Employment is contingent upon completion of a background check and a negative pre-employment drug screen.