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City of Austin, Texas

Business Process Consultant

City of Austin, Texas, Austin, Texas, us, 78716


Business Process Consultant Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

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Position InformationPosting Title: Business Process ConsultantJob Requisition Number: COA092717Position Number: 116286Job Type: Full-TimeDivision Name: FSD-BP-Budget & PerformanceMinimum Qualifications

Education and/or Equivalent Experience:

Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.Licenses or Certifications:None.Position Overview

This position will be responsible for strategic planning and performance measurement activities on behalf of the Budget & Performance division within the Financial Services Department. This position will be responsible for supporting large scale, multi-department, and cross-departmental implementation of a strategic plan as well as developing and implementing technology solutions to communicate complex information to broad audiences.Who We Are

Our department provides a variety of financial services and programs. The Financial Services Department (FSD) serves residents, vendors, and City departments. Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city. Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management.Why Join Us?

Meaningful Work:

Contribute to projects that improve the lives of the people in our community.Innovation and Collaboration:

Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress in a variety of financial programs.Professional Growth and Development:

Achieve your professional goals. FSD offers opportunities to advance in multiple career paths, as well as a wide variety of learning opportunities.Work-Life Balance:

Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences.Hybrid Work Environment:

The City of Austin Flexible Work Arrangement Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. Staff may be eligible to telework up to 60%/week.Health and Wellness:

The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally well.Application Details

A detailed, complete COA employment application is required.Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.A cover letter is required.A résumé is also required, but will not substitute for a complete COA employment application.When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.Incomplete applications will not be considered.Additional Details

The Financial Services Department may close this job posting at any time after it has been advertised for seven (7) days.This position may require a skills assessment.If you are identified as a top candidate, verification of your education will be required.This position will require a pre-employment Criminal Background Investigation (CBI).Pay Range

$33.49 – $42.71Hours

Monday – Friday; 8:00 a.m. to 5:00 p.m.Telework opportunities may be available after an initial training period.Preferred Qualifications

Preferred Experience:

Experience influencing organization culture to embrace strategic objectives and performance measurement.Experience in qualitative and quantitative data analysis.Experience analyzing data, identifying trends, and utilizing data visualization tools to easily convey information to stakeholders.Experience utilizing technology solutions to communicate complex information across multiple audiences.Experience in process improvement efforts, benchmarking, and strategic business planning.Ability to travel to more than one work location.Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following:

Leads multiple process improvement teams.Develops project work plans, project management and periodic assessment.Facilitates the development of stakeholder analysis and communication plans for process improvement teams.Identifies, collects, and researches to complete data analysis.Makes recommendations to project teams and recommends organizational change utilizing appropriate talent.Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets.Develops and improves models and methodologies for the department.Reviews and critiques the work of functional team staff.Communicates project and program information to all levels of the organization.Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience:

Knowledge of business strategies, objectives, planning, development and management processes and process improvement.Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models.Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic.Skill in providing internal consulting services.Skill in project management methods.Skill in negotiation of projects and program initiatives.Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations.Ability to look at situations systematically.Ability to work independently and with teams.Ability to understand, interpret and apply detailed and complex information.Ability to manage implementation of recommendations.Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.Information For City Employees

If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.Supplemental Questions

Required fields are indicated with an asterisk (*).* The minimum qualifications for a Business Process Consultant are Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet these qualifications?

YesNo

* Please briefly describe how you meet the minimum qualifications above. (Open Ended Question)

* Describe your experience influencing organization culture to embrace strategic objectives and performance measurement. (Open Ended Question)

* Describe your experience in qualitative and quantitative data analysis. (Open Ended Question)

* Describe your experience analyzing data, identifying trends, and utilizing data visualization tools to easily convey information to stakeholders. (Open Ended Question)

* Describe your experience utilizing technology solutions to communicate complex information across multiple audiences. (Open Ended Question)

* Describe your experience in process improvement efforts, benchmarking, and strategic business planning. (Open Ended Question)

* Do you have the ability to travel to multiple sites as part of the regular job duties?

YesNo

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.

I acknowledge and understand this position requires a Criminal Background Investigation (CBI).

Optional & Required Documents

Required Documents

Cover LetterResumeOptional Documents

Contact City of Austin Employment ServicesOffice: 512-978-JOBS (5627)Privacy Notice

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