Order Management/ SAP Master-Data Specialist

DEHN Inc. Overview: DEHN protects. Two words, a big promise. The motto of our company has been both an obligation and an incentive since 1910 of our family-owned company. Headquartered in Bavaria, Germany, DEHN’s mission is to provide world-class Lightning and Surge protection solutions for people, building installations and electrical/electronic devices and systems against the effects of lightning and surges. For the past 113 years, we have been leading the development in surge protection, lightning protection and safety equipment, making DEHN the most experienced and trusted expert for a total protection concept. Business Overview: DEHN Inc. is the USA subsidiary for DEHN SE (ISO 9001/14001 certified). We focus on solutions for lightning and surge-related problems as they apply to the North American market. These solutions include education, technical assistance, system design, risk assessments and site surveys in addition to the lightning and electrical surge protection products. Our philosophy is to use best practices from the IEC and our experience globally and apply them to the USA IEEE and NEC standards. By combining the best technologies and processes from international and domestic markets, DEHN assures the customer will receive the most comprehensive solution tailored to their specific application. Our customers include commercial, communications, energy, electronics, industrial, hospitality, infrastructure, medical, security & defense markets. Order Management/ SAP Master-Data Specialist Position Summary We are seeking a detail-oriented Order Management and SAP Master Data specialist to join our team. The ideal candidate will play a key role in managing orders and billing, supporting our Customer Service and Supply Chain teams, and ensuring the smooth flow of all supply chain processes. This role will also support sales reporting activities. You will serve as the main contact person and Key User for our SAP master data to ensure that data is set up correctly and stays up to date. Reporting to the Supply Chain Manager, you will work closely with Customer Service, Finance, Customers, and Suppliers. Key Responsibilities Set-up and maintain all SAP related Master Data (Suppliers, Materials, Customers). Process customer orders, align desired customer delivery dates with production planning, and give direct feedback to customers (order confirmations etc.). Coordination of forwarders and shipping to the customer. Create and send invoices to customers. Support Finance and Purchasing in gathering all required data from our suppliers and customers. Position Requirements Associate degree (Bachelor’s degree preferred). 3 years of experience in order management, logistics, customer service, purchasing, or related supply chain roles. Proficiency in SAP (minimum 3 years) or other ERP systems is required. Experienced in MS365. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).