Claims Adjuster, Auto Liability

The Associate Auto Liability Claims Adjuster will effectively resolve insurance claims with the ability to communicate compassionately and provide excellent customer service. This role will have full claim ownership and be the main point of contact for the customer until the claim is resolved in its entirety. This position will report to a Tesla Collision Center. The Associate Auto Liability Claims Adjuster will serve as a liaison between Tesla Insurance, Tesla Collision Center and the customer.

Responsibilities

Analyze, review, and interpret policies to assess coverage, liability, value and lossHandle simple to moderate complexity claims, including single vehicle and multi vehicle losses with either clear liability or moderate liability or coverage investigationsEstablish and maintain proper loss and expense reserves on all managed claims as well as determine what investigation is necessary on more complicated claims to bring a claim to an equitable conclusion for all parties involvedDocument, verify and review damages as well as make timely payments to insureds, claimants and shopsDaily contact with independent and other carrier adjusters, appraisers, insureds, claimants, attorneys, vendors, agents, and other related partiesSupport the Tesla Collision Center with Tesla Insurance customer complaints and service, to include repair estimate, rental, coverage, total loss and subrogationMaintain a professional relationship with the Tesla Collision Center staff and their customersRequirements

3+ years of experience handling claims, including understanding and interpreting auto policies and 1+ year experience in appraisal/writing estimates.Knowledge of and adherence to the state laws and regulations governing the handling of auto liability claims as well as an understanding of insurance, claims, mathematics, construction, and auto physical damageState adjuster's license where domiciled or must obtain and adjuster's license within 90 days of employment if not already activeNon-resident adjuster's license where required in the states where we do businessExceptional organization skills while moving from task to task in a high pace environmentAbility to problem solve for/with the customerCompensation and BenefitsBenefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)LGBTQ+ care concierge services401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programExpected Compensation

$57,000 - $96,900/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.