Lululemon Athletica
Senior Technology Manager - Digital Transactions, Global OMNI
Lululemon Athletica, Washington, District of Columbia, us, 20022
Senior Technology Manager - Digital Transactions, Global OMNI
Business Unit:
Store Support Centre (SSC)Description & Requirements
who we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this teamIt’s exciting times at lululemon and we are having a great time delivering value to our guests throughout our digital experiences. As the Technology Manager, programs you will successfully manage a portion of lululemon’s Digital North America program which includes the overall delivery and management of a $15M plus portfolio. You will focus your time in partnering with our Product Management, Architecture, Engineering and User Experience Teams in creating delivery roadmaps in key areas of Digital North America and International OMNI. In this organization you will oversee 12+ team members and play a leadership role within the program/project management, scrum master and business analyst community of practice. You will work with our Directors and Managers across Digital and OMNI to ensure we are setting up our delivery teams for success and are working on the highest priority items at any given time for our guests.Priorities from Digital North America and International OMNI Business Leadership (VP and SVP) - Overall program delivery plan for all initiatives in this spaceReview and contribute to product roadmaps that align features and foundational workEmployee Development and community of practice involvement for key roles in the organization (BA, ScrumMaster, Project and Program Manager)Key risks, dependencies and trade off requests for Sr. Leadership consideration/decisionsCreate program level roadmap for Digital North America and OMNI International which consists of aligned roadmaps across program areasManage program level risks and dependencies to ensure overall success and predictability of program.Help lead quarterly planning where our Digital North America program roles up to our annual planHelp work with India location team to help set up cross region delivery teamsa day in the lifeManage the delivery of strategic initiatives such as SFS International, OMS platform, OMNI initiatives including Estimated Delivery Date, Pick Pack and Ship, Buy Online Pick up at Store.Responsible for managing work on the global platform working across departments including Retail, International, Data Center, Supply Chain.Accountable for managing key strategic high spend vendors such as Blue Yonder ($6M) and IBM ($2M), and multiple resourcing vendors as we expand our sourcing and fulfillment capabilities.In control of hiring, transfer, release of delivery resources including both FTE and contractors.Creates/manages partnership with business teams and IT teams to ensure consistent alignmentResponsible for overall labor strategy for BA, ScrumMaster, Project and Program Management roles across program (Internal and External)Lead and develop a team of 8+ direct reportsManages $15M plus budget which includes capex and opex activitiesSupports quarterly planning activities for the program areaCoordinates project/program estimates from product and project teams for key initiatives and quarterly deliverablesAdvises on project and product delivery methodologies across program, in partnership with other delivery leaders across Product and TechnologyAdvises Product Managers and Technology Managers on depth and breadth of Product RoadmapCoordinates IT Steering for all work within the program areaSupports prioritization by providing input to Sr. Leadership on timeline, sequencing and costs.qualificationsBachelor’s degree and/or 7+ years of related experience5 + years’ experience in project management or business analyst role3 + years’ experience as a Program Manager, managing medium to large projects3+ years’ experience managing people5+ years’ experience working in an agile environment2+ years’ experience working with Sterling Order Management SystemDemonstrated experience managing $3M-$5M+ financial portfoliosDemonstrated experience managing a technology portfolioDemonstrated experience managing projects using various delivery methodologies including waterfall, agile and Kanbanmust havesAcknowledges the presence of choice in every moment and takes personal responsibility for their life.Possesses an entrepreneurial spirit and continuously innovates to achieve great results.Communicates with honesty and kindness, and creates the space for others to do the same.Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.Fosters connection by putting people first and building trusting relationships.Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.compensation and benefits packagelululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position in Washington is from$166,200-$218,200annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements.At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:Extended health and dental benefits, and mental health plansPaid time offSavings and retirement plan matchingParenthood top-upExtensive catalog of development course offeringsPeople networks, mentorship programs, and leadership series (to name a few)Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementThis role is classified as
Hybrid
under our SSC Workplace Policy:HybridIn-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com . In your email, please include the position title, the location of the position and the nature of your request.
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Business Unit:
Store Support Centre (SSC)Description & Requirements
who we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this teamIt’s exciting times at lululemon and we are having a great time delivering value to our guests throughout our digital experiences. As the Technology Manager, programs you will successfully manage a portion of lululemon’s Digital North America program which includes the overall delivery and management of a $15M plus portfolio. You will focus your time in partnering with our Product Management, Architecture, Engineering and User Experience Teams in creating delivery roadmaps in key areas of Digital North America and International OMNI. In this organization you will oversee 12+ team members and play a leadership role within the program/project management, scrum master and business analyst community of practice. You will work with our Directors and Managers across Digital and OMNI to ensure we are setting up our delivery teams for success and are working on the highest priority items at any given time for our guests.Priorities from Digital North America and International OMNI Business Leadership (VP and SVP) - Overall program delivery plan for all initiatives in this spaceReview and contribute to product roadmaps that align features and foundational workEmployee Development and community of practice involvement for key roles in the organization (BA, ScrumMaster, Project and Program Manager)Key risks, dependencies and trade off requests for Sr. Leadership consideration/decisionsCreate program level roadmap for Digital North America and OMNI International which consists of aligned roadmaps across program areasManage program level risks and dependencies to ensure overall success and predictability of program.Help lead quarterly planning where our Digital North America program roles up to our annual planHelp work with India location team to help set up cross region delivery teamsa day in the lifeManage the delivery of strategic initiatives such as SFS International, OMS platform, OMNI initiatives including Estimated Delivery Date, Pick Pack and Ship, Buy Online Pick up at Store.Responsible for managing work on the global platform working across departments including Retail, International, Data Center, Supply Chain.Accountable for managing key strategic high spend vendors such as Blue Yonder ($6M) and IBM ($2M), and multiple resourcing vendors as we expand our sourcing and fulfillment capabilities.In control of hiring, transfer, release of delivery resources including both FTE and contractors.Creates/manages partnership with business teams and IT teams to ensure consistent alignmentResponsible for overall labor strategy for BA, ScrumMaster, Project and Program Management roles across program (Internal and External)Lead and develop a team of 8+ direct reportsManages $15M plus budget which includes capex and opex activitiesSupports quarterly planning activities for the program areaCoordinates project/program estimates from product and project teams for key initiatives and quarterly deliverablesAdvises on project and product delivery methodologies across program, in partnership with other delivery leaders across Product and TechnologyAdvises Product Managers and Technology Managers on depth and breadth of Product RoadmapCoordinates IT Steering for all work within the program areaSupports prioritization by providing input to Sr. Leadership on timeline, sequencing and costs.qualificationsBachelor’s degree and/or 7+ years of related experience5 + years’ experience in project management or business analyst role3 + years’ experience as a Program Manager, managing medium to large projects3+ years’ experience managing people5+ years’ experience working in an agile environment2+ years’ experience working with Sterling Order Management SystemDemonstrated experience managing $3M-$5M+ financial portfoliosDemonstrated experience managing a technology portfolioDemonstrated experience managing projects using various delivery methodologies including waterfall, agile and Kanbanmust havesAcknowledges the presence of choice in every moment and takes personal responsibility for their life.Possesses an entrepreneurial spirit and continuously innovates to achieve great results.Communicates with honesty and kindness, and creates the space for others to do the same.Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.Fosters connection by putting people first and building trusting relationships.Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.compensation and benefits packagelululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position in Washington is from$166,200-$218,200annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements.At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:Extended health and dental benefits, and mental health plansPaid time offSavings and retirement plan matchingParenthood top-upExtensive catalog of development course offeringsPeople networks, mentorship programs, and leadership series (to name a few)Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementThis role is classified as
Hybrid
under our SSC Workplace Policy:HybridIn-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com . In your email, please include the position title, the location of the position and the nature of your request.
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