California Commercial Investment Group
IT Helpdesk Technician
California Commercial Investment Group, Thousand Oaks, California, United States, 91362
Job Details
Job LocationRemote - Westlake Village, CA
Salary Range$20.42 - $34.03 Hourly
Job CategoryInformation Technology
Description
We make good investments in our people, properties, tenants, and company.
CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office, and light industrial uses. CCI employs around 400 Teammates in 30 states across the country - and we are growing!
As we enter the next phase of our company's growth, we're looking for Teammates who can help us optimize our existing management platform (systems, tools, and processes), better leverage technology, and maintain our reputation for excellence. We are looking for ambitious self-starters who aren't afraid to dig in. We value excellent communication and collaboration, and we reward those who challenge the status quo to find better ways of doing things. We believe that people learn best by doing - so although we offer a full range of classroom learning and structured training paths, we prioritize hands-on experience and self-directed development.
About You:
As an IT Helpdesk Technician, you will play a crucial role in providing technical support to our property management team and ensuring smooth operations across our various properties. You'll be responsible for troubleshooting hardware and software issues, assisting end-users, and maintaining IT infrastructure.
Key Responsibilities:Respond to and resolve IT support requests.Diagnose and resolve hardware and software issues related to computers, printers, and other peripherals.Install, configure, and maintain software applications and operating systems.Set up and troubleshoot network connectivity issues.Assist with user account management, password resets, and access permissions.Collaborate with other IT team members to address complex technical problems.Document support requests, solutions, and procedures.Provide excellent customer service to end-users.Monitor and maintain IT inventory, including hardware and software licenses.Assist in the setup and maintenance of audiovisual equipment for meetings and presentations.Perform other duties as assigned.Skills & Experience:
Proven experience in IT support or helpdesk roles.Strong knowledge of Windows operating systems.Familiarity with Active Directory, Microsoft Office 365, and basic networking concepts.Excellent problem-solving skills and attention to detail.Effective communication and interpersonal skills.Ability to work independently and prioritize tasks.Associate degree or equivalent in Computer Science, Information Technology, or related field is a plus.Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.Physical Demands:
Sedentary: Sitting most of the time
Physical: Frequent use of computer keyboard, mouse, 10-key
Visual: Frequent use of computer monitor
Qualifications
Why Join Us:
CCI's approach is simple: we invest in our people. Our culture emphasizes long-term career development. We provide continuous job-specific training, resources, and support to maximize our Teammates' learning opportunities, making them our most valuable asset.
We Say Yes to Uniqueness
We are proud to be an Equal Employment Opportunity (EEO) employer. Our commitment to equal opportunity extends to all applicants and employees, regardless of national origin, race, sex, gender, sexual orientation, age, disability, or any other class protected by the laws in the states where we operate.
What We Offer:
We offer a comprehensive compensation and benefits package, a commitment to work-life balance, and ongoing career development opportunities.
Benefits & Perks
Company Culture10 holidays per yearPaid Time Off (PTO)Medical, dental & vision insuranceBasic life insurance & supplemental benefitsHSA/FSAEmployee Assistance Program (EAP)401(k) PlanOther rewards throughout the year
How We Hire:
CCI is committed to finding the best talent to embody our Credo and grow with the Company. Our hiring timeline may vary based on the position you're applying for.
Begin your journey with us today by submitting your resume or completing an online application!
Job LocationRemote - Westlake Village, CA
Salary Range$20.42 - $34.03 Hourly
Job CategoryInformation Technology
Description
We make good investments in our people, properties, tenants, and company.
CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office, and light industrial uses. CCI employs around 400 Teammates in 30 states across the country - and we are growing!
As we enter the next phase of our company's growth, we're looking for Teammates who can help us optimize our existing management platform (systems, tools, and processes), better leverage technology, and maintain our reputation for excellence. We are looking for ambitious self-starters who aren't afraid to dig in. We value excellent communication and collaboration, and we reward those who challenge the status quo to find better ways of doing things. We believe that people learn best by doing - so although we offer a full range of classroom learning and structured training paths, we prioritize hands-on experience and self-directed development.
About You:
As an IT Helpdesk Technician, you will play a crucial role in providing technical support to our property management team and ensuring smooth operations across our various properties. You'll be responsible for troubleshooting hardware and software issues, assisting end-users, and maintaining IT infrastructure.
Key Responsibilities:Respond to and resolve IT support requests.Diagnose and resolve hardware and software issues related to computers, printers, and other peripherals.Install, configure, and maintain software applications and operating systems.Set up and troubleshoot network connectivity issues.Assist with user account management, password resets, and access permissions.Collaborate with other IT team members to address complex technical problems.Document support requests, solutions, and procedures.Provide excellent customer service to end-users.Monitor and maintain IT inventory, including hardware and software licenses.Assist in the setup and maintenance of audiovisual equipment for meetings and presentations.Perform other duties as assigned.Skills & Experience:
Proven experience in IT support or helpdesk roles.Strong knowledge of Windows operating systems.Familiarity with Active Directory, Microsoft Office 365, and basic networking concepts.Excellent problem-solving skills and attention to detail.Effective communication and interpersonal skills.Ability to work independently and prioritize tasks.Associate degree or equivalent in Computer Science, Information Technology, or related field is a plus.Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.Physical Demands:
Sedentary: Sitting most of the time
Physical: Frequent use of computer keyboard, mouse, 10-key
Visual: Frequent use of computer monitor
Qualifications
Why Join Us:
CCI's approach is simple: we invest in our people. Our culture emphasizes long-term career development. We provide continuous job-specific training, resources, and support to maximize our Teammates' learning opportunities, making them our most valuable asset.
We Say Yes to Uniqueness
We are proud to be an Equal Employment Opportunity (EEO) employer. Our commitment to equal opportunity extends to all applicants and employees, regardless of national origin, race, sex, gender, sexual orientation, age, disability, or any other class protected by the laws in the states where we operate.
What We Offer:
We offer a comprehensive compensation and benefits package, a commitment to work-life balance, and ongoing career development opportunities.
Benefits & Perks
Company Culture10 holidays per yearPaid Time Off (PTO)Medical, dental & vision insuranceBasic life insurance & supplemental benefitsHSA/FSAEmployee Assistance Program (EAP)401(k) PlanOther rewards throughout the year
How We Hire:
CCI is committed to finding the best talent to embody our Credo and grow with the Company. Our hiring timeline may vary based on the position you're applying for.
Begin your journey with us today by submitting your resume or completing an online application!