TechSur Solutions
Servicenow Business Analyst
TechSur Solutions, Herndon, Virginia, United States, 22070
Job Title: Certified Servicenow Business Analyst
Location: Fully Remote
Salary: DOE + full benefits
Clearance: Active Public Trust (or ability to obtain)
Job Description:
TechSur is looking for an ServiceNow BA to design, implement, and optimize security operations and automation solutions on the ServiceNow platform. The ideal candidate will possess a solid understanding of security operations, risk management, and incident response while being highly skilled in configuring and managing ServiceNow BA applications.
Required Skills/Work Experience• ServiceNow certification such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) is required.• 8+ years of experience as a Business Analyst with 5+ years specifically working with ServiceNow projects.• Strong understanding of key ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), and Customer Service Management (CSM).• Proven ability to gather, document, and translate business requirements into functional requirements and technical specifications.• Experience in business process mapping, analysis, and optimization, with the ability to recommend effective ServiceNow solutions.• Strong communication and presentation skills, with the ability to effectively communicate technical information to non-technical stakeholders.• Knowledge of Agile methodologies and experience working in an Agile project environment.• Excellent problem-solving and analytical skills, with a strong focus on attention to detail.• Ability to work collaboratively with cross-functional teams, including developers, architects, and project managers.
Education : Bachelor's degree in IT, Computer Science, or a related field.
Location: Fully Remote
Salary: DOE + full benefits
Clearance: Active Public Trust (or ability to obtain)
Job Description:
TechSur is looking for an ServiceNow BA to design, implement, and optimize security operations and automation solutions on the ServiceNow platform. The ideal candidate will possess a solid understanding of security operations, risk management, and incident response while being highly skilled in configuring and managing ServiceNow BA applications.
Required Skills/Work Experience• ServiceNow certification such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) is required.• 8+ years of experience as a Business Analyst with 5+ years specifically working with ServiceNow projects.• Strong understanding of key ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), and Customer Service Management (CSM).• Proven ability to gather, document, and translate business requirements into functional requirements and technical specifications.• Experience in business process mapping, analysis, and optimization, with the ability to recommend effective ServiceNow solutions.• Strong communication and presentation skills, with the ability to effectively communicate technical information to non-technical stakeholders.• Knowledge of Agile methodologies and experience working in an Agile project environment.• Excellent problem-solving and analytical skills, with a strong focus on attention to detail.• Ability to work collaboratively with cross-functional teams, including developers, architects, and project managers.
Education : Bachelor's degree in IT, Computer Science, or a related field.