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E15 Group

VICE PRESIDENT, PROGRAM STRATEGY

E15 Group, Seattle, Washington, us, 98127


E15 Group

Position Title: Vice President, Program Strategy

Salary: $190,000 - 210,000 (commensurate with experience)

Other Forms of Compensation: Bonus Eligible

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests.

Job Summary

The Vice President of Program Strategy will represent the client in overseeing the strategic direction and programming of the North America food program for a very large Fortune five global client. In this role, you will be responsible for working with senior stakeholders to drive performance from partners, use data to support decisions and measure results, manage strategic projects, oversee financial performance, optimize costs, and enhance guest experience across the client portfolio. You will be expected to identify opportunities to improve outcomes across qualitative and quantitative metrics and track the effectiveness of different initiatives.

To be successful in this role, you will need to take a proactive approach to delivering value to the client as a thought partner and expert communicator. You will manage a geographically distributed team to oversee hospitality delivery across over 100 locations totaling over $130M in annual spend. The position is accountable to the CEO of E15.

RESPONSIBILITIES

Manage $130M+ budget for food and beverage operations on multiple campuses across the US and Canada for multiple foodservice vendors

Manage a growing team (5+ full time associates) in the management of vendors and initiatives across the portfolio and by campus

Work collaboratively with primary client and regional stakeholders on various enterprise-wide or area initiatives and program implementations across a complex, matrixed organization with cross-functional project teams

Oversee and improve food program under the following areas:Strategic Planning

Integrated Program Management

Guest Experience Management

Performance Management

Vendor Relationship Management

Operations Management

Technology Strategy & Implementation

Cultivate and maintain strong relationships with stakeholders, including client and operational executives, to foster effective cross-functional collaboration and alignment

Lead strategic initiatives by developing KPIs, benchmarking, and performance measurement practices to optimize operational processes, financial outcomes, and guest experience

Communicate project details proactively and clearly across all organizational levels, ensuring alignment and understanding among relevant departments

Analyze business data using statistical techniques to identify patterns and correlations, providing insights that drive decision-making and strategic adjustments

Create and standardize reporting formats, including dashboards and status updates, for client and sector use, ensuring clarity and consistency in communications

Identify, prioritize, and manage ad hoc projects that align with client objectives, coaching the team on forecasting impacts, investments, and outcomes

Provide leadership, support, and professional development opportunities to team members, setting high standards for behavior, analyses, and deliverables

QUALIFICATIONS

7+ years of experience in consulting, operational, analytical and/or client-facing businesses

Proven success managing a portfolio of operations, including cafes, coffee shops, catering, vending, and office pantries

Great work ethic with a strong sense of urgency to support teammates and stakeholders

Able to pivot as needs and priorities change

Success in a matrixed organization

Managing and leading other professionals

Recruiting and hiring top talent

Degree in business strategy, hospitality, business analytics, finance, economics, or a related field

Ability to develop and own stakeholder relationships (at all levels)

Ability to work collaboratively in a consultative role

Persuasive and professional communication skills (presentations, documents, emails)

Comfortable and competent in front of executives

PREFERRED

Big 4 or advisory consulting experience

Food and/or Retail knowledge/experience a significant plus

Master’s degree in business, hospitality, or similar

Apply to E15 today!

E15 is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Req ID:1368812

E15 Group

Margaret Lovette

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