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El Segundo Cinema LLC

Theatre General Manager

El Segundo Cinema LLC, El Segundo, California, United States, 90245


Cinema West,

has a great opportunity available!

We are seeking a dynamic and experienced General Manager to lead our team and ensure an outstanding guest experience.

This is a fun & hands-on position in the exciting field of cinema.

The position is key to providing movie-goers with an enhanced and welcoming theatre experience.

Cinema West

offers fantastic benefits:

Medical & dental

Matched 401(k)

Paid Vacation

“Six” Sick days

Growth Opportunities

Strong Leadership Team Environment

Employee Discounts

Bonus Opportunities

Position:

General Manager

Status:

Full-Time

Benefits Eligible

Salary Range: $90k-$120K

The theatre General Manager (GM) is responsible for:

Establishing and maintaining exceptional guest services

Overseeing all aspects of the theatre’s operation and enforcing Company policies

Ensuring maximum sales and profitability through merchandise, inventory, expense control, payroll, and human resources management

Managing operating costs

This is a full-time, exempt position. The GM reports to the District Manager. The minimal time commitment for this position is 40 hours per week. Cinema West is a year-round (365 days) operation. Workdays may vary and depend upon business demands. The GM is required and/or expected to work on-site at the theatre and work weekends and weeknights, as well as holidays.

This position is not a work-from-home position. Attendance and physical presence at the theatre is an essential function of the position.

Primary Duties & Responsibilities

Superb Leadership

Lead, guide and mentor employees/staff to maximize the theatre’s profitability

Provide

hands-on, lead-by-example

leadership to staff/employees

Analyze business trends to develop and implement plans to increase sales and meet/exceed goals

Minimize shrink, expenses and payroll

Manage risks such as employees’ and guests’ safety, loss prevention and emergency situations

Ensure compliance with all internal Company policies and procedures through regular theatre management/staff meetings, theater walk-throughs, audits, etc.

With the assistance of the Corp. Office, ensure compliance with all local, state and federal laws

Maintain compliance with fire, health, building and labor laws, regulations and statutes

Manage human resources responsibilities, inclusive of but not limited to hiring/firing employees, managing staff, conducting safety meetings, facilitating proper communication amongst staff, enforcing policies, overseeing and enforcing the illness and injury prevention program, and monitoring and enforcing Company standards for all employees

Partner with the Corp. Office to set and maintain the long-range financial goals and brand/marketing standards

Operation

Understand the theatre’s financials and key performance metrics

Achieve or exceed key financial and metric targets

Ensure compliance with policies and procedures

Maintain a world-class showcase theatre (professionalism, respect, cleanliness & theatre-pride)

Continually offer suggestions for improvement to management

Ensure employees and guests are in a safe environment

Resolve theatre/operational issues timely and professionally

Assume full responsibility for nightly/weekly documentation and reporting; inclusive, but not limited to cash handling, deposits, coupons, gift certificates, etc.

Ensure appropriate merchandise stock levels and concession items are effectively stocked

Ensure the theatre operations remain under budget and is financially sustainable

Control costs, including but not limited to operating expenses, supplies, concessions, janitorial fees and maintenance charges

Ensure all repairs and maintenance are done in a timely and cost-effective manner, including, but not limited to concessions equipment, projection equipment and any other theater property

Employees & Employee Development

Manage employee work schedules to maximize efficiencies and minimize payroll costs

Develop, train and mentor high-performing employees for positional upward mobility

Complete employees annual or periodic Performance Reviews

Resolve employee conflict and issues

Partner with HR to ensure

Cinema West

is the employees’ employer-of-choice

Create a workplace that respects employees from different backgrounds, values diversity, and is equitable and inclusive to all

Document and develop a Performance Improvement Plan for poor performing or problematic employees

Create a high-morale workplace

Train employees in all aspects of theatre operations

Communicate regularly with the Assistant Managers about achieving desired results

Coach for improvement – to all levels of employees

Create a great workplace by retaining and rewarding high performing employees, and coaching and counseling others as needed

Guests Experience

Strive for

Cinema West

to be the #1 theatre-of-choice for all guests

Partner with employees/staff in creating outstanding guests’ experiences

Ensure that all guests receive an outstanding theatre experience service by providing an impressive, friendly, respectful, safe and clean theatre

Supervisory Responsibility

This position has significant supervisory responsibilities. The GM serves as a coach and mentor for other employees. The GM is responsible for recruiting, hiring, training, empowering, coaching, counseling, disciplining and terminating employees.

Travel

This position includes occasional travel for Company meetings, transfer of goods between locations, and/or possible assistance at another location.

Physical Demands of the Job

Attached is the Physical Demands Statement detailing the physical requirements/capabilities of the position. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform essential functions.

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