CAPPS, Inc.
THC Program Specialist (Program Spclst I) 25-22
CAPPS, Inc., Austin, Texas, us, 78716
Job Description
JOB OBJECTIVE:
Provide comprehensive support for the Community Heritage Division's (CHD) programs, including Main Street, Heritage Tourism, and Certified Local Government. This role involves general administrative assistance, event coordination, program implementation, and project management. The position provides backup support for the office manager to maintain essential administrative functions. Additionally, the position supports the Real Places Conference and other agency events by assisting with planning, communication, and on-site coordination.This position requires collaboration with program staff, government agencies, community organizations, and the public to develop and implement effective programs and provide expert guidance, while working under moderate supervision.Strong organizational skills, attention to detail, and effective communication are essential.
ESSENTIAL DUTIES:
General Administrative Assistance
1.Provide general administrative support for the office, including tasks like answering phones, mail handling, purchasing, contract and facilities management, and travel reimbursement processing.
2.Assist in maintaining office operations, including phone coverage for the office manager during daily breaks and other absences.
3.Help prepare materials for presentations and meetings.
4.Coordinate project activities, analyze program performance, and maintain accurate digital records, including updating contact information, community maps, and agency and heritage travel website content.
5.Communicate effectively with stakeholders (via email, phone calls, etc.)
6.Adhere to an established work schedule with regular attendance.
7.Follow all THC safety guidelines/procedures and ethics requirements.
Texas Treasure Business Award
8.Assist with the intake and processing of award nominations.
9.Ensure the accuracy and up-to-date status of nomination and award recipient records.
10.Provide excellent customer service and answer questions from the public about business awards.
11.Collaborate effectively with other agency staff involved in the awards process.
Event Planning Assistance
12.Provide comprehensive support for the event planner, assisting with planning, communication, strategy, implementation, and administration for the Real Places Conference and other CHD events.
13.Deliver exceptional customer service to conference registrants, speakers, sponsors, exhibitors, and agency staff before, during, and after the events.
14.Provide on-site support for the event planner during the Real Places Conference, including extended hours and problem-solving.
15.Maintain proficient knowledge of conference registration software, systems, and event details to ensure critical functions continue during any short-term absence of the event planner and during peak planning periods.
16.Assist in scheduling and coordinating various meetings, conferences, workshops, and seminars for CHD programs.
NON-ESSENTIAL DUTIES:
17.Perform other duties as assigned.
Qualifications:
QUALIFICATIONS/REQUIREMENTS
Graduation from an accredited college or university and at least one year of relevant experience in event planning and/or program and project management (five+ years of relevant work experience related to essential duties may substitute).Demonstrated success in project management, customer service, written and verbal communication, and record keeping.Proficiency in using spreadsheets, databases, and other information management tools.Possess a valid driver's license, maintain an acceptable driving record, and be able to drive a state vehicle.Willingness and ability to travel up to 5% of the work period.PREFER:
Two years of relevant program support work experience.Expertise in website Content Management Systems (CRM), Asana, SharePoint, Cvent Event Platform, Neon CRM, or the ability to quickly learn new software systems.Demonstrated interest and experience with historic preservation, public history, city planning, or related work in professional and/or volunteer capacities.KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of state processes, systems, structures, and contracting policiesKnowledge of event planning processes and procedures.Skill identifying problems, evaluating options, and implementing solutions.Excellent skill in verbal and written communications.Skill providing exceptional customer service to both internal and external stakeholders.Skill in using personal computers and software applications (e.g., word processing, database, spreadsheet).Skill using project management software and tools.Ability to implement new systems and procedures to enhance efficiency and effectiveness.Ability to work effectively with diverse groups of people and adapt to different working styles.Ability to work under pressure, meet deadlines, and maintain a high level of attention to detail.Ability to handle multiple tasks simultaneously in a fast-paced environment.Ability to adapt quickly to change and deliver high-quality results on time.Ability to exercise sound judgment, discretion, and confidentiality.Ability to adhere to a regular work schedule, follows safety guidelines, and maintains ethical standards.Ability to work independently and collaboratively within a team environment.Ability to research, plan, and organize projects effectively.Ability to think critically and make informed decisions.Strong interpersonal and organizational abilities.
REGISTRATION, CERTIFICATION, OR LICENSURE: Must have or obtain a valid Driver's License and Defensive Driving Course to be able to operate state vehicles.
ENVIRONMENT/PHYSICAL CONDITIONS: Normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking, standing, pulling and pushing, kneeling, stooping, and bending, performing tasks requiring fine motor skills and coordination, and safely lifting and carrying items weighing up to 30 pounds. Must be able to work extended periods at a computer, and may require working extended hours and some evenings, weekends, and overnight, as needed.Involves safely operating a state vehicle and, driving for long distances, and traveling by airplane. Position requires regular, in-office presence, but the agency telework policy may permit future approval of up to three days per week of remote work, subject to job and performance requirements.
MILITARY EMPLOYMENT PREFERENCE:
All CAPPS Recruit job postings extend priority of service to veterans, a surviving spouse, orphan of a veteran who was killed while on active duty, spouse of a member of the US Armed Forces/Texas National Guard serving on active duty, or spouse of a veteran with a disability if the spouse is the primary income for the household.
To receive Military Employment preference, a copy of the DD 214, NA Form 13038, VA Summary Benefits Letter, or a DD Form 1300 must be provided before an interview can be extended.
REMARKS (Application procedures, Special requirements): State of Texas application must be submitted through the CAPPS website. Only applicants interviewed will be notified of their selection or non-selection.Resumes will NOT be accepted in place of a completed application.
The Texas Historical Commission is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (gender, sexual orientation, and pregnancy), national origin, disability, age, military status, genetic information, or protected activity in recruitment, selection, appointment, training, promotion, retention, or any other personnel action or deny any benefits or participation in programs or activities which it sponsors.
Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.
As part of the employment process, THC will conduct a driving and criminal background check.Unsatisfactory information relevant to the position may disqualify the applicant from employment.
Disability access for testing and interview accommodations can be provided upon reasonable notice by contacting Human Resources at 512-305-6729.
THC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Additional Military Crosswalk information can be accessed at:
Military Crosswalk for Occupational Category - Program Management
Veterans:
Go to
www.texasskillstowork.com
for assistance translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
For New Hires/Rehires: Health insurance is available the 1st of the following month after a 60-day waiting period.
AN EQUAL OPPORTUNITY
AFFIRMATIVE ACTION EMPLOYER
JOB OBJECTIVE:
Provide comprehensive support for the Community Heritage Division's (CHD) programs, including Main Street, Heritage Tourism, and Certified Local Government. This role involves general administrative assistance, event coordination, program implementation, and project management. The position provides backup support for the office manager to maintain essential administrative functions. Additionally, the position supports the Real Places Conference and other agency events by assisting with planning, communication, and on-site coordination.This position requires collaboration with program staff, government agencies, community organizations, and the public to develop and implement effective programs and provide expert guidance, while working under moderate supervision.Strong organizational skills, attention to detail, and effective communication are essential.
ESSENTIAL DUTIES:
General Administrative Assistance
1.Provide general administrative support for the office, including tasks like answering phones, mail handling, purchasing, contract and facilities management, and travel reimbursement processing.
2.Assist in maintaining office operations, including phone coverage for the office manager during daily breaks and other absences.
3.Help prepare materials for presentations and meetings.
4.Coordinate project activities, analyze program performance, and maintain accurate digital records, including updating contact information, community maps, and agency and heritage travel website content.
5.Communicate effectively with stakeholders (via email, phone calls, etc.)
6.Adhere to an established work schedule with regular attendance.
7.Follow all THC safety guidelines/procedures and ethics requirements.
Texas Treasure Business Award
8.Assist with the intake and processing of award nominations.
9.Ensure the accuracy and up-to-date status of nomination and award recipient records.
10.Provide excellent customer service and answer questions from the public about business awards.
11.Collaborate effectively with other agency staff involved in the awards process.
Event Planning Assistance
12.Provide comprehensive support for the event planner, assisting with planning, communication, strategy, implementation, and administration for the Real Places Conference and other CHD events.
13.Deliver exceptional customer service to conference registrants, speakers, sponsors, exhibitors, and agency staff before, during, and after the events.
14.Provide on-site support for the event planner during the Real Places Conference, including extended hours and problem-solving.
15.Maintain proficient knowledge of conference registration software, systems, and event details to ensure critical functions continue during any short-term absence of the event planner and during peak planning periods.
16.Assist in scheduling and coordinating various meetings, conferences, workshops, and seminars for CHD programs.
NON-ESSENTIAL DUTIES:
17.Perform other duties as assigned.
Qualifications:
QUALIFICATIONS/REQUIREMENTS
Graduation from an accredited college or university and at least one year of relevant experience in event planning and/or program and project management (five+ years of relevant work experience related to essential duties may substitute).Demonstrated success in project management, customer service, written and verbal communication, and record keeping.Proficiency in using spreadsheets, databases, and other information management tools.Possess a valid driver's license, maintain an acceptable driving record, and be able to drive a state vehicle.Willingness and ability to travel up to 5% of the work period.PREFER:
Two years of relevant program support work experience.Expertise in website Content Management Systems (CRM), Asana, SharePoint, Cvent Event Platform, Neon CRM, or the ability to quickly learn new software systems.Demonstrated interest and experience with historic preservation, public history, city planning, or related work in professional and/or volunteer capacities.KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of state processes, systems, structures, and contracting policiesKnowledge of event planning processes and procedures.Skill identifying problems, evaluating options, and implementing solutions.Excellent skill in verbal and written communications.Skill providing exceptional customer service to both internal and external stakeholders.Skill in using personal computers and software applications (e.g., word processing, database, spreadsheet).Skill using project management software and tools.Ability to implement new systems and procedures to enhance efficiency and effectiveness.Ability to work effectively with diverse groups of people and adapt to different working styles.Ability to work under pressure, meet deadlines, and maintain a high level of attention to detail.Ability to handle multiple tasks simultaneously in a fast-paced environment.Ability to adapt quickly to change and deliver high-quality results on time.Ability to exercise sound judgment, discretion, and confidentiality.Ability to adhere to a regular work schedule, follows safety guidelines, and maintains ethical standards.Ability to work independently and collaboratively within a team environment.Ability to research, plan, and organize projects effectively.Ability to think critically and make informed decisions.Strong interpersonal and organizational abilities.
REGISTRATION, CERTIFICATION, OR LICENSURE: Must have or obtain a valid Driver's License and Defensive Driving Course to be able to operate state vehicles.
ENVIRONMENT/PHYSICAL CONDITIONS: Normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking, standing, pulling and pushing, kneeling, stooping, and bending, performing tasks requiring fine motor skills and coordination, and safely lifting and carrying items weighing up to 30 pounds. Must be able to work extended periods at a computer, and may require working extended hours and some evenings, weekends, and overnight, as needed.Involves safely operating a state vehicle and, driving for long distances, and traveling by airplane. Position requires regular, in-office presence, but the agency telework policy may permit future approval of up to three days per week of remote work, subject to job and performance requirements.
MILITARY EMPLOYMENT PREFERENCE:
All CAPPS Recruit job postings extend priority of service to veterans, a surviving spouse, orphan of a veteran who was killed while on active duty, spouse of a member of the US Armed Forces/Texas National Guard serving on active duty, or spouse of a veteran with a disability if the spouse is the primary income for the household.
To receive Military Employment preference, a copy of the DD 214, NA Form 13038, VA Summary Benefits Letter, or a DD Form 1300 must be provided before an interview can be extended.
REMARKS (Application procedures, Special requirements): State of Texas application must be submitted through the CAPPS website. Only applicants interviewed will be notified of their selection or non-selection.Resumes will NOT be accepted in place of a completed application.
The Texas Historical Commission is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (gender, sexual orientation, and pregnancy), national origin, disability, age, military status, genetic information, or protected activity in recruitment, selection, appointment, training, promotion, retention, or any other personnel action or deny any benefits or participation in programs or activities which it sponsors.
Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.
As part of the employment process, THC will conduct a driving and criminal background check.Unsatisfactory information relevant to the position may disqualify the applicant from employment.
Disability access for testing and interview accommodations can be provided upon reasonable notice by contacting Human Resources at 512-305-6729.
THC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Additional Military Crosswalk information can be accessed at:
Military Crosswalk for Occupational Category - Program Management
Veterans:
Go to
www.texasskillstowork.com
for assistance translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
For New Hires/Rehires: Health insurance is available the 1st of the following month after a 60-day waiting period.
AN EQUAL OPPORTUNITY
AFFIRMATIVE ACTION EMPLOYER