TPWD - Systems Analyst I

Job Description TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?langen MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Systems Analyst I-VII Army 25B, 25D, 25N, 255A, 255S, 26B Systems Analyst I-VII Navy CT, CTM, CTR, IT, 181X, 182X, 681X, 682X, 781X, 782X Systems Analyst I-VII Coast Guard IT, CYB10, CYB11, ISM Systems Analyst I-VII Marine Corps 0171, 8848, 8858 Systems Analyst I-VII Air Force 3D0X2, 3D0X4 More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/. Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Venugopal Nerametla, (512) 389 - 4787 PHYSICAL WORK ADDRESS: Information Technology, 4200 Smith School Road, Austin, Texas 78744 GENERAL DESCRIPTION : Under the direction of the Technical Service Manager, this position performs entry-level computer systems analysis work of Windows Server, SharePoint and Microsoft Power Platform. Provides day-to-day support and resolution for incident and problem calls, including troubleshooting of system software and hardware issues, under the State of Texas Data Center Contract. Performs data access policy permission and performance tuning configurations. Assists in completing projects that cross functional Agency divisions, other State of Texas Agencies, and Service Providers. Assists in the preparation of recommendations, project plans, procedural and other technical documents for management. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : 60 semester hours from an accredited college or university. Experience : Six months' full-time experience in Systems Administration or Systems Analysis. Licensure : Must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS : Education : One additional year of the required full-time experience may substitute for 30 semester of the required education, with a maximum substitution of 30 semester hours. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree in a Technology related field. Experience : One year experience in Systems Analysis. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of Windows Server management. Knowledge of Windows server upgrade best Practices. Knowledge of security administration and remediation procedures. Knowledge of SharePoint Administration & site management. Knowledge of Cloud environments. Skill in using MS Word, Excel and Outlook. Skill in effective verbal and written communication. Skills in SharePoint site development and management. Skilled in Microsoft Server administration. Skilled in M365 Administration. Skilled in troubleshooting and resolution of complex technical issues. Skilled in assisting on projects with other IT teams, Agency divisions, and Service Providers to work collaboratively to resolve complex issues. Skilled in the research and preparation of technical reports. Skill in providing quality customer service in a courteous and professional manner. Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts. Ability to recognize, analyze and resolve complex technical issues and mitigate risk. Ability to make sound and timely decisions. Ability to communicate complex technical issues to audiences with different levels of technical knowledge. Ability to work independently with little or no supervision. Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; alternate schedule may be available. Required to work overtime as necessary. Required to respond to emergencies and on-call situations. Required to pass a national fingerprint-based background check to maintain employment. This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval. Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS