Lead IT Infrastructure

Job description: Lead IT Infrastructure Frederica, DE Contract Role Description: Manage vendor relationships, ensuring SLAs are met and that infrastructure components are operating optimally. Implement disaster recovery strategies and perform regular system backups and restoration tests. Act as an escalation point for complex technical issues, providing guidance and resolution support to IT support teams. Develop and monitor KPIs related to system uptime, project completion rates, and support resolution times to drive continuous improvement. Essential Skills: Change Management. IT Infrastructure Management. Server Management (Windows, Linux, VMware, etc.) Jira for Project Management Cloud Infrastructure (AWS, Azure, etc.) Network Administration Disaster Recovery Planning & Execution Team Leadership & Mentoring Incident & Problem Management IT Security & Compliance Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.