Euronet Worldwide, Inc.
Bilingual Payments/ATM Technical Analyst
Euronet Worldwide, Inc., New Orleans, Louisiana, United States, 70123
Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide, offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring a Bilingual Payments/ATM Technical Analyst to support our operations and technology team as well as project support. You will be responsible for automating, integrating, and improving software development and business processes specifically in payments technology. The Payments/ATM Analyst is responsible for solving Level 2 & 3 escalated Payments/ATM support issues from the operations teams. This position will also take on project manager role for technical projects. This is a full-time office position located in New Orleans, LA.Responsibilities:
Automating Business Processes through technologyTroubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtimeProvides Level 3 ATM/Payments support.Creates ATM software images via Python ScriptingPerform other duties and tasks as assignedImprove and troubleshoot ATM screen flowParticipate in implementationsRequirements:
Bachelor’s degree in MIS, Technology, Business, or equivalent work experienceSpanish and English speaking and English fluency is requiredOffice 365: 2 years (Preferred)Telecommunications / Networking Protocols: 1 year (Required)SQL: 2 years (Required)Python or other scripting language: 1 year (Preferred)XML: 1 year (Required)Technical background, with hands-on experience in payments solutions and systems (Required)Knowledge, Skills, and Abilities:
Office 365Problem solvingDemonstrates good judgment, attention to detail, and analytical thinking abilities.Strong customer service skillsRemarkable work ethic and initiativePrompt and attentiveConfident, outgoing personalityStrong people skillsLeadership and team building experienceBenefits:
401(k) PlanHealth/Dental/Vision InsuranceEmployee Stock Purchase PlanCompany-paid Life InsuranceCompany-paid disability insuranceTuition ReimbursementPaid Time OffPaid Volunteer DaysPaid HolidaysCasual Office AttirePlus many more employee perks & incentives!We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Automating Business Processes through technologyTroubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtimeProvides Level 3 ATM/Payments support.Creates ATM software images via Python ScriptingPerform other duties and tasks as assignedImprove and troubleshoot ATM screen flowParticipate in implementationsRequirements:
Bachelor’s degree in MIS, Technology, Business, or equivalent work experienceSpanish and English speaking and English fluency is requiredOffice 365: 2 years (Preferred)Telecommunications / Networking Protocols: 1 year (Required)SQL: 2 years (Required)Python or other scripting language: 1 year (Preferred)XML: 1 year (Required)Technical background, with hands-on experience in payments solutions and systems (Required)Knowledge, Skills, and Abilities:
Office 365Problem solvingDemonstrates good judgment, attention to detail, and analytical thinking abilities.Strong customer service skillsRemarkable work ethic and initiativePrompt and attentiveConfident, outgoing personalityStrong people skillsLeadership and team building experienceBenefits:
401(k) PlanHealth/Dental/Vision InsuranceEmployee Stock Purchase PlanCompany-paid Life InsuranceCompany-paid disability insuranceTuition ReimbursementPaid Time OffPaid Volunteer DaysPaid HolidaysCasual Office AttirePlus many more employee perks & incentives!We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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