Classic Hyundai
Service Manager
Classic Hyundai, North Wilkesboro, North Carolina, United States, 28674
Description of the role:
Classic Hyundai - Wilkesboro is seeking a Service Manager to join our team in N. Wilkesboro, North Carolina. As the Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring efficient and high-quality service to our customers.
Responsibilities:Manage and supervise service advisors, technicians, and support staffDevelop and implement strategies to improve service department efficiency and customer satisfactionEnsure effective communication between service department and other departmentsMonitor service performance metrics and take corrective actions as necessaryHandle customer complaints and ensure swift resolutionsMaintain and update service records and documentationRequirements:
Previous experience in an automotive service management roleExcellent leadership and interpersonal skillsStrong problem-solving and decision-making abilitiesProficiency in using automotive service software and toolsHigh level of attention to detail and organizational skillsAbility to work effectively in a fast-paced environmentBenefits:
Competitive salary range: $80,000 - $90,000 per yearHealthcare benefits packagePaid time off and holidays401(k) retirement plan with company matchOpportunities for career growth and advancement
About the Company:
Classic Hyundai - Wilkesboro is a reputable automotive dealership located in N. Wilkesboro, North Carolina. We pride ourselves on providing exceptional customer service and offering a wide range of high-quality vehicles. Join our team and contribute to our commitment to excellence in the automotive industry.
Classic Hyundai - Wilkesboro is seeking a Service Manager to join our team in N. Wilkesboro, North Carolina. As the Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring efficient and high-quality service to our customers.
Responsibilities:Manage and supervise service advisors, technicians, and support staffDevelop and implement strategies to improve service department efficiency and customer satisfactionEnsure effective communication between service department and other departmentsMonitor service performance metrics and take corrective actions as necessaryHandle customer complaints and ensure swift resolutionsMaintain and update service records and documentationRequirements:
Previous experience in an automotive service management roleExcellent leadership and interpersonal skillsStrong problem-solving and decision-making abilitiesProficiency in using automotive service software and toolsHigh level of attention to detail and organizational skillsAbility to work effectively in a fast-paced environmentBenefits:
Competitive salary range: $80,000 - $90,000 per yearHealthcare benefits packagePaid time off and holidays401(k) retirement plan with company matchOpportunities for career growth and advancement
About the Company:
Classic Hyundai - Wilkesboro is a reputable automotive dealership located in N. Wilkesboro, North Carolina. We pride ourselves on providing exceptional customer service and offering a wide range of high-quality vehicles. Join our team and contribute to our commitment to excellence in the automotive industry.