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Bank of America

Global Collateral Operations Markets Support Specialist

Bank of America, Chicago, Illinois, United States, 60290


Global Collateral Operations Markets Support Specialist

Job Description:This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.Responsibilities:Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management.Provides simplified client interactions and deepens client relationships across Global Banking and Markets' clients.Completes accurate, timely clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaks.Performs tasks accurately during high volume periods in a team environment.Improves and simplifies the client experience, reducing manual touchpoints.Supports the implementation of new processes to improve the overall business operating model.Identifies and flags potential risks in a timely manner.Supervise a team of client service representatives who are responsible for F&O Collateral margining (Cash & Securities).Key escalation point for F&O Margin team and main point of contact for internal and external stakeholders.Monitor the firm’s collateralization requirements arising from the trading activities of those counterparties with margin documentation in place.Execute collateral substitutions with counterparties.Preparation/Delivery of Strategic planning for the team.Responsible for the onboarding of new products.Responsible for ensuring team adheres to all internal policies, procedures and external regulatory requirements.Responsible for all risk aspects including any internal & external audits.Responsible for all Industry Initiatives.Participating and managing project timelines for strategic initiatives.Ensuring all Client Margin Calls covered on a daily basis.Dealing with Client Trade & settlement queries on a daily basis.Investigation and resolution of any margin call discrepancies.Identify and escalate fails in a timely and accurate manner to Credit/Risk Management, Collateral Risk Management and Operations Management.Requesting / Booking of FX transactions for all client base.Dealing with collateral bookings & releases, Pledged & Lodged.Responding to client inquiries, coordinating with the appropriate Front/Middle Office as well as the core processing area in order to facilitate resolution.Developing a complete understanding of Bank policies and departmental controls and procedures.Required Skills:A good understanding of financial markets (ETD / F&O in particular).Confident in facing off to senior stakeholders across the business (including Sales, Trading, Product Control, Credit and Legal).Excellent verbal and written communication skills.Ability to meet deadlines.Organizational skills with special emphasis on the ability to prioritize.Analytical and strong problem-solving abilities.Attention to detail, delivering high quality output.Strong controls background with previous experience of implementing and maintaining key business controls.Experience within Financial Services / Banking industry.Team experience (>2 Years).Desired Skills:Graduate with a financial degree.Will consider experience in Finance, Risk Management and Treasury.Familiarity with listed FFO and OTC Derivatives lifecycle Skills / Aptitude.Skills:Attention to DetailWritten CommunicationsData Collection and EntryOral CommunicationsRecord KeepingRecording/Organizing InformationStrategic ThinkingActive ListeningDecision MakingNegotiationShift:

1st shift (United States of America)Hours Per Week:

40

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