Orange County CA
Personnel Coordinator (Emergency Medical Services Coordinator)
Orange County CA, Santa Ana, California, United States, 92725
Salary :
$98,134.40 - $118,393.60 Annually
Location :
Santa Ana, CA
Job Type:
Full-Time
Job Number:
5709HP-1124-042 (O)
Department:
Health Care Agency
Opening Date:
11/07/2024
Closing Date:
Continuous
CAREER DESCRIPTION
Personnel Coordinator
(Emergency Medical Services Coordinator)
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met.
The
first round of considerations will be on Thursday, November 14, 2024, at 11:59 p.m. (PST). Applications received after this date will be processed in the next round.
Qualified applicants are encouraged to apply immediately.
This recruitment will establish an open eligible list. This list will be used to fill current and future Emergency Medical Services Coordinator vacancies within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications.
HEALTH CARE AGENCYThe , is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.
EMERGENCY MEDICAL SERVICESEmergency Medical Services (EMS) mission is to plan, coordinate and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation and evidence-based data are the EMS program major strengths.
THE OPPORTUNITYHCA is seeking a dynamic and innovative person to fill an EMS Coordinator role in the Personnel section. This position is responsible for administering the regulatory aspects of Emergency Medical Services (EMS) as they relate to personnel standards, regulations, investigations, and local medical needs and edicts of the EMS Medical Director. Duties, include, but are not limited to conducting independent civil and administrative investigations to detect or verify suspected violations or provisions of Federal, State and/or local laws, rules or regulations.
Responsibilities of the EMS Coordinator will include but are not limited to:Facilitate and monitor EMS Personnel licensing, certification, and accreditation.Support processes within the Orange County Medical Emergency Data System (OC-MEDS).Participate in planning, organizing, and monitoring of county-wide disaster exercises and actual events.Coordinate and facilitate projects and processes with EMS Specialists who are responsible for EMS Personnel licensing, certification, accreditation, and investigations.Coordinate and continually assess EMS disciplinary procedures.Monitor EMS personnel adherence to Federal, State, and Local standards.Interpret, and apply laws, and regulations to specific situations and investigationsGather and analyze facts and evidence, reason logically, draw valid and concise conclusions, and make appropriate recommendations.Prepare written documents and accurate detailed investigation reports clearly and concisely.Establish and maintain cooperative working relationships with Federal, State, local law enforcement agencies, and others.Assist in the development of EMS pre-hospital policies and procedures.Be flexible and open to new ideas and processes.DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess a valid Emergency Medical Technician Certification issued by a certifying entity authorized by the California Emergency Medical Services Authority (EMSA).
Additionally, the ideal candidate will possess extensive knowledge, skills and abilities that demonstrate the following competencies:
Professional & Technical Expertise
Investigating problems, complaints, and inquiries related to EMS PersonnelObtaining and verifying evidence to support administrative actionPreparing and serving notices of investigations and other official documentsLocating, and interviewing witnesses and persons suspected of violationExperience with coordination methods and procedures, business correspondence, report preparation, statistical analysis, and evaluationsAnalyzing and interpreting federal, state, and local regulations, policies, and procedures regarding the administration of EMS Personnel licensing, certification, accreditation, and investigationServing as an OCEMS representative for administrative law process for licensure action appealsConducting quality assurance and improvement studiesProviding support to the EMS Specialists responsible for EMS personnel certification, accreditation, and licensing standardsProficient with Microsoft Word, Excel, Outlook, PowerPoint, and Adobe AcrobatProblem Solving and Analysis | Critical Thinking
Adapting quickly in the work environment in order to understand responsibilities and be a resource to staffAnalyzing, developing, and revising EMS related policies and procedures.Applying critical thinking and collaborative approaches to improve EMS program services related to EMS personnelExercising initiative, resourcefulness, and independent judgement when interpreting EMS policies, goals, objectives and when addressing sensitive, legal, and otherwise complex EMS system issuesApplying appropriate independent initiative, discretion, judgement, and organizational skills to a variety of projects, assignments, and situationsWritten and Oral Communication Skills | Relationship Building
Demonstrating excellent written and verbal communications skillsAbility to effectively perform investigation interviews and use investigative tactics to achieve an appropriate outcomeWorking and communicating effectively with various levels of an organizationFacilitating meetings to achieve consensus and foster cooperationRepresenting EMS Personnel at Emergency Medical Care Committee (EMCC); Base Hospital Coordinators (BHC); Fire Chiefs EMS; and State sponsored committeesPresenting written and verbal correspondence, reports, and materials in a clear manner, with correct and comprehensible terms ranging from general notes to conceptsCooperating with and securing the assistance of Federal State and local law enforcement agencies
MINIMUM QUALIFICATIONSPlease click
here
for the minimum qualifications for Emergency Medical Services Coordinator as well as the physical & mental requirements and the environmental conditions.
RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum and desirable qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition.
Veterans Employment PreferenceThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.Application Appraisal Panel
|
Application Rating
(Weighted 100%)An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the more qualified candidates will be placed on the eligible list.
Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures.
Eligible List:
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click
here to see the latest guidance for more details
E-MAIL NOTIFICATIONE-mail
is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account.Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at
www.governmentjobs.com .
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
For detailed information on how to apply, click
FREQUENTLY ASKED QUESTIONS:Click for additional Frequently Asked Questions.
For more information regarding this recruitment, please contact Mariah Cuellar at (714) 834-3179 or
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management BenefitsIn addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01
INSTRUCTIONS: You are required to provide full and complete responses to the questions asked. The information you provide will be evaluated and rated to determine your qualifications, so please be descriptive and include all information requested in your responses. Failure to do so will result in an automatic "disqualification." Incomplete information will result in a lower score. NOTE:
YesNo
02
Select the license/certification option(s) that best describes your qualifications for the Emergency Medical Services Coordinator position.
Possession of a valid Registered Nurse license issued by the California Board of Registered NursingPossession of a valid Paramedic License by the California Emergency Medical Services Authority (EMSA)Possession of a valid Emergency Medical Technician Certification issued by a certifying entity authorized by the California Emergency Medical Services Authority (EMSA)None of the above
03
If you indicated possession of any of the license/certification from Question 2, please provide the certification, license, or registration number below or indicate that you have attached verification to your application. If you marked "None of the above", please input "N/A" below.
04
Select the option below that best describes your years of experience that demonstrates your qualifications for the Emergency Medical Services Coordinator position.
One (1) or more years of experience as an EMS Specialist with the County of Orange or in a similar position in another public sector agencyFour (4) or more years of experience as a Registered Nurse, Paramedic, or Emergency Medical TechnicianThree (3) years of experience as a Registered Nurse, Paramedic, or Emergency Medical Technician, and successfully completed coursework at an accredited college or university in a discipline used in emergency medical or management (including, but not limited to, public health, allied health, nursing, paramedic, etc.)None of the above
05
Please describe in detail your recent work experience as it relates to Emergency Medical Services. In your response, please include the following:• Months and years of experience• Your role, duties and your level of responsibility• Types of programs, services and organizations you are involved withIf you have no experience, please write N/A.
06
Do you possess a bachelor's degree or higher from an accredited college or university in Nursing, Para-medicine, Health Services, Public Health, Emergency Medical Services, or in a related field?
YesNo
07
Describe in detail your work experience in monitoring and enforcing EMS policies, procedures, and protocols to ensure compliance with Federal, State, and Local mandates. Please include an example of your involvement, level of responsibility and the name of the groups and organization which you collaborated with.In your response, please include your years of experience. If you have no experience, type N/A.
08
Describe in detail your experience in performing investigations for violations of law, statues, regulations, or policies. Include your experience in preparing and maintaining records, involvement in administrative hearings or court proceedings, and involvement in creating processes or procedures in relation to investigations and discipline.In your response, please include your years of experience. If you have no experience, type N/A.
Required Question
$98,134.40 - $118,393.60 Annually
Location :
Santa Ana, CA
Job Type:
Full-Time
Job Number:
5709HP-1124-042 (O)
Department:
Health Care Agency
Opening Date:
11/07/2024
Closing Date:
Continuous
CAREER DESCRIPTION
Personnel Coordinator
(Emergency Medical Services Coordinator)
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met.
The
first round of considerations will be on Thursday, November 14, 2024, at 11:59 p.m. (PST). Applications received after this date will be processed in the next round.
Qualified applicants are encouraged to apply immediately.
This recruitment will establish an open eligible list. This list will be used to fill current and future Emergency Medical Services Coordinator vacancies within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications.
HEALTH CARE AGENCYThe , is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.
EMERGENCY MEDICAL SERVICESEmergency Medical Services (EMS) mission is to plan, coordinate and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation and evidence-based data are the EMS program major strengths.
THE OPPORTUNITYHCA is seeking a dynamic and innovative person to fill an EMS Coordinator role in the Personnel section. This position is responsible for administering the regulatory aspects of Emergency Medical Services (EMS) as they relate to personnel standards, regulations, investigations, and local medical needs and edicts of the EMS Medical Director. Duties, include, but are not limited to conducting independent civil and administrative investigations to detect or verify suspected violations or provisions of Federal, State and/or local laws, rules or regulations.
Responsibilities of the EMS Coordinator will include but are not limited to:Facilitate and monitor EMS Personnel licensing, certification, and accreditation.Support processes within the Orange County Medical Emergency Data System (OC-MEDS).Participate in planning, organizing, and monitoring of county-wide disaster exercises and actual events.Coordinate and facilitate projects and processes with EMS Specialists who are responsible for EMS Personnel licensing, certification, accreditation, and investigations.Coordinate and continually assess EMS disciplinary procedures.Monitor EMS personnel adherence to Federal, State, and Local standards.Interpret, and apply laws, and regulations to specific situations and investigationsGather and analyze facts and evidence, reason logically, draw valid and concise conclusions, and make appropriate recommendations.Prepare written documents and accurate detailed investigation reports clearly and concisely.Establish and maintain cooperative working relationships with Federal, State, local law enforcement agencies, and others.Assist in the development of EMS pre-hospital policies and procedures.Be flexible and open to new ideas and processes.DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess a valid Emergency Medical Technician Certification issued by a certifying entity authorized by the California Emergency Medical Services Authority (EMSA).
Additionally, the ideal candidate will possess extensive knowledge, skills and abilities that demonstrate the following competencies:
Professional & Technical Expertise
Investigating problems, complaints, and inquiries related to EMS PersonnelObtaining and verifying evidence to support administrative actionPreparing and serving notices of investigations and other official documentsLocating, and interviewing witnesses and persons suspected of violationExperience with coordination methods and procedures, business correspondence, report preparation, statistical analysis, and evaluationsAnalyzing and interpreting federal, state, and local regulations, policies, and procedures regarding the administration of EMS Personnel licensing, certification, accreditation, and investigationServing as an OCEMS representative for administrative law process for licensure action appealsConducting quality assurance and improvement studiesProviding support to the EMS Specialists responsible for EMS personnel certification, accreditation, and licensing standardsProficient with Microsoft Word, Excel, Outlook, PowerPoint, and Adobe AcrobatProblem Solving and Analysis | Critical Thinking
Adapting quickly in the work environment in order to understand responsibilities and be a resource to staffAnalyzing, developing, and revising EMS related policies and procedures.Applying critical thinking and collaborative approaches to improve EMS program services related to EMS personnelExercising initiative, resourcefulness, and independent judgement when interpreting EMS policies, goals, objectives and when addressing sensitive, legal, and otherwise complex EMS system issuesApplying appropriate independent initiative, discretion, judgement, and organizational skills to a variety of projects, assignments, and situationsWritten and Oral Communication Skills | Relationship Building
Demonstrating excellent written and verbal communications skillsAbility to effectively perform investigation interviews and use investigative tactics to achieve an appropriate outcomeWorking and communicating effectively with various levels of an organizationFacilitating meetings to achieve consensus and foster cooperationRepresenting EMS Personnel at Emergency Medical Care Committee (EMCC); Base Hospital Coordinators (BHC); Fire Chiefs EMS; and State sponsored committeesPresenting written and verbal correspondence, reports, and materials in a clear manner, with correct and comprehensible terms ranging from general notes to conceptsCooperating with and securing the assistance of Federal State and local law enforcement agencies
MINIMUM QUALIFICATIONSPlease click
here
for the minimum qualifications for Emergency Medical Services Coordinator as well as the physical & mental requirements and the environmental conditions.
RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum and desirable qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition.
Veterans Employment PreferenceThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.Application Appraisal Panel
|
Application Rating
(Weighted 100%)An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the more qualified candidates will be placed on the eligible list.
Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures.
Eligible List:
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click
here to see the latest guidance for more details
E-MAIL NOTIFICATIONE-mail
is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account.Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at
www.governmentjobs.com .
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
For detailed information on how to apply, click
FREQUENTLY ASKED QUESTIONS:Click for additional Frequently Asked Questions.
For more information regarding this recruitment, please contact Mariah Cuellar at (714) 834-3179 or
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management BenefitsIn addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01
INSTRUCTIONS: You are required to provide full and complete responses to the questions asked. The information you provide will be evaluated and rated to determine your qualifications, so please be descriptive and include all information requested in your responses. Failure to do so will result in an automatic "disqualification." Incomplete information will result in a lower score. NOTE:
YesNo
02
Select the license/certification option(s) that best describes your qualifications for the Emergency Medical Services Coordinator position.
Possession of a valid Registered Nurse license issued by the California Board of Registered NursingPossession of a valid Paramedic License by the California Emergency Medical Services Authority (EMSA)Possession of a valid Emergency Medical Technician Certification issued by a certifying entity authorized by the California Emergency Medical Services Authority (EMSA)None of the above
03
If you indicated possession of any of the license/certification from Question 2, please provide the certification, license, or registration number below or indicate that you have attached verification to your application. If you marked "None of the above", please input "N/A" below.
04
Select the option below that best describes your years of experience that demonstrates your qualifications for the Emergency Medical Services Coordinator position.
One (1) or more years of experience as an EMS Specialist with the County of Orange or in a similar position in another public sector agencyFour (4) or more years of experience as a Registered Nurse, Paramedic, or Emergency Medical TechnicianThree (3) years of experience as a Registered Nurse, Paramedic, or Emergency Medical Technician, and successfully completed coursework at an accredited college or university in a discipline used in emergency medical or management (including, but not limited to, public health, allied health, nursing, paramedic, etc.)None of the above
05
Please describe in detail your recent work experience as it relates to Emergency Medical Services. In your response, please include the following:• Months and years of experience• Your role, duties and your level of responsibility• Types of programs, services and organizations you are involved withIf you have no experience, please write N/A.
06
Do you possess a bachelor's degree or higher from an accredited college or university in Nursing, Para-medicine, Health Services, Public Health, Emergency Medical Services, or in a related field?
YesNo
07
Describe in detail your work experience in monitoring and enforcing EMS policies, procedures, and protocols to ensure compliance with Federal, State, and Local mandates. Please include an example of your involvement, level of responsibility and the name of the groups and organization which you collaborated with.In your response, please include your years of experience. If you have no experience, type N/A.
08
Describe in detail your experience in performing investigations for violations of law, statues, regulations, or policies. Include your experience in preparing and maintaining records, involvement in administrative hearings or court proceedings, and involvement in creating processes or procedures in relation to investigations and discipline.In your response, please include your years of experience. If you have no experience, type N/A.
Required Question