Orange County CA
Human Resources Manager
Orange County CA, Santa Ana, California, United States, 92725
Salary :
$111,779.20 - $154,814.40 Annually
Location :
Central Orange County
Job Type:
Full-Time
Remote Employment:
Flexible/Hybrid
Job Number:
8236MA-1124-054 (O)
Department:
* Human Resource Services III
Opening Date:
11/13/2024
Closing Date:
12/2/2024 11:59 PM Pacific
CAREER DESCRIPTION
HUMAN RESOURCES MANAGER
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:Effective June 27, 2025 - 4.00% increase
THIS RECRUITMENT IS OPEN TO THE PUBLICThis recruitment will establish an
open
eligible list and may be used to fill immediate and future Regular, Limited-Term, or Extra Help vacancies within Human Resource Services. This eligible list may be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will remain open until
Monday, December 2, 2024.
Qualified applicants are encouraged to apply immediately.
Click here for additional County of Orange Employee Benefits.
HUMAN RESOURCE SERVICESThe mission of
Human Resource Services (HRS) is to attract, retain, and develop a highly skilled and competent work force so that County agencies/departments can provide outstanding services to their customers. HRS provides services to County departments, in support of each department's mission and commitment to serving the citizens of Orange County. The department sets and administers human resource policies, programs, and systems in the areas of:
Benefits and WellnessClassification and CompensationEmployee and Labor RelationsEmployee Records and TransactionsEqual Employment Opportunity (EEO)Disability and Absence ManagementHuman Resources Information Systems (HRIS)/AnalyticsLearning and Organizational DevelopmentRecruitment and SelectionClick to learn more about the County of Orange.
THE OPPORTUNITYA hybrid work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs.
Positions in this classification have overall responsibility for managing a unit supporting a Countywide human resources function or a human resources unit for a County department, which may include supervision of classification and compensation, recruitment, training, employee and labor relations, and/or employee benefits.
Managers at this level are expected to be proven leaders and strategic thinkers with a well-developed HR skill set and are responsible for a wide variety of activities such as:
Supervising professional, paraprofessional and support level human resources staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.Planning, coordinating and evaluating assigned human resources projects and operations for multiple small programs or a large human resources work unit/program; preparing and administering ongoing daily operations to comply with strategic goals and preferred outcomes; managing program planning and resource deployment; ensuring compliance with applicable regulations, policies, procedures, quality and performance standards.Researching, analyzing and developing, and reviewing original reports, materials, presentations, contracts, and other documents; developing and making recommendations to higher-level staff.Establishing and maintaining effective working relationships with all levels in the organization including executives, management staff, counsel, employees, and labor organization representatives.Applying expert Human Resource knowledge and problem-solving skills in their field of expertise; identifying process improvements and policy or program revisions to address organizational challenges.
The immediate vacancy is with The County Executive Office, Human Resource Services in Employee Benefits. The Human Resources Manager will manage one (1) or more critical programs to support the strategic improvement of the County's benefits programs and administration. As a Program Manager on the Employee Benefits team, the incumbent will be responsible for:
Providing leadership and program management expertise for various Benefit programs and contracts.Proactively analyzing, recommending, and implementing strategic program changes to ensure benefits are cost-effective, allow for efficient processes, and represent industry best practices.Following and analyzing legislation at the federal, state and local levels to determine the impact to various Benefits programs and work with vendors on the best methods for implementation.Working collaboratively with insurance/benefits vendors to ensure the provision of excellent customer service.Interpreting, applying, and monitoring compliance with program and contract terms, as well as legislation, to resolve programmatic issues and implement corrective action plans.Coordinating the contracting process with internal/external stakeholders and providers to ensure timely contract processing and programmatic implementation. The contracting process may include the following: Requests for Information (RFI), Requests for Proposals (RFP), contract negotiations, and written and/or oral reports to the Orange County Board of Supervisors (ASRs).Organizing, leading, and representing Employee Benefits at meetings with executive management, vendors, employees, retirees, and labor representatives.Reviewing work of vendors to include reporting on effectiveness as measured by set performance standards and delivery of vendor services.Collaborating effectively with labor unions to foster and maintain positive working relationships.Preparing a variety of complex written materials, such as memos to the County Board of Supervisors, responses to escalated appeals, and recommendations on procedural changes.Representing the department by responding expeditiously and effectively to questions and concerns in briefings with executive management, Board staff, and Board members.Researching and responding to customer concerns regarding the various Benefit programs.DESIRABLE COMPETENCY AREAS:
Employee Benefits Program Knowledge | Experience
Applying principles and practices of Employee Benefit programsApplying current laws, best practices, and trends for Employee Benefit programsProactively planning for and applying current laws, best practices, and trends to specific emerging issuesInterpreting, writing, and making recommendations for Employee Benefit procedures, practices, and benefit plan documentsEnsuring and maintaining program complianceContract Management and Procurement Knowledge | Experience
Managing program vendor contracts on time and on budgetManaging contract processes from identifying a need, developing the scope of work, working through all purchasing steps, and finalizing the contractScheduling projects, organizing tasks in the right order, creating meeting plans, estimates, timelines, and looking ahead and planning for future risksUnderstanding and applying government codes and/or state and federal laws as they related to government purchasing and contractingMINIMUM QUALIFICATIONSCandidates must have at least one of the following:
One (1) year of experience as a Human Resources Administrator or two (2) years of experience as a Human Resources Analyst or its equivalent with the
County of Orange .
OR
Five (5) years of professional human resources analytical experience related to assignment, including one (1) year of lead/supervisory experience.A Bachelor's degree in human resources, business, public administration, or related field may substitute for one (1) year of the required non-supervisory experience.
A Master's degree or higher in human resources, business, public administration, or related field may substitute for two (2) years of the required non-supervisory experience.
Click
here
to learn more about the minimum qualifications for the
Human Resources Manager
classification as well as the physical and mental requirements and the environmental and working conditions.
NOTE:
Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the
National Association of Credential Services (N.A.C.E.S.).
RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.
Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications listed in the job bulletin will be referred to the next step.
Online Assessment | (100% Weighted)Candidates who meet desirable qualifications will be invited to participate in one or more-job related assessments. Candidates will be notified of their test date and access code, if applicable.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List | Score GroupsOnce all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference Policy (VEPP)The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click
here to review the policyADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details.
EMAIL NOTIFICATIONEmail
is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONSClick here
for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Evelyn Zhao at (714) 834-7606 or evelyn.zhao@ocgov.com.EEO INFORMATION
Orange County, as an equal employment opportunity employer,encourages applicants from diverse backgrounds to apply.
Administrative Management *In addition to the County's standard suite of benefitssuch as a variety of health plan options, sick and vacation time and paid holidayswe also offer an excellent array of benefits such as:
Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Paid Leave: Twelve holidays per year plus sick and vacation timeHealth & Dependent Care Reimbursement AccountsDental Insurance: County pays 100% of employee and dependent premiumsPaid Life Insurance: $100,000 life insurance policyPaid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policyPaid Short & Long Term Disability insurance programs457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click for information about benefits offered to County of Orange employees.
01
Please select one of the following options that indicates how your experience and education meets the minimum qualifications for Human Resources Manager.
If you select an option that requires a degree, please attach a copy of your diploma or transcript. Please ensure that the relevant experience is described in your application.
One (1) year of experience as a Human Resources Administrator (or equivalent) with the County of OrangeTwo (2) years of experience as a Human Resources Analyst (or equivalent) with the County of OrangeFive (5) years of professional human resources analytical experience including one (1) year of lead/supervisory experienceFour (4) years of professional human resources analytical experience including one (1) year of lead/supervisory experience and a Bachelor's degree in human resources, business, public administration, or related fieldThree (3) years of professional human resources analytical experience including one (1) year of lead/supervisory experience and a Master's degree of higher in human resources, business, public administration, or related fieldNone of the Above
02
If you selected an option in Question #1 that requires lead or supervisory experience, please describe that experience. Include the following:•Dates of employment•Number of hours worked per week•Employer Name, Department/Unit•Your role and responsibilities as a lead or supervisor •Number and classifications of staff supervised
03
Do you have Public Sector Human Resources experience?
YesNo
04
Check all of the areas in Human Resources that you have experience in: Note: You are not expected to have experience in all areas listed. However, please ensure that any relevant experience is described in your application.
Benefits and WellnessDisability and Absence ManagementEmployee and Labor RelationsEmployment Records and TransactionEqual Employment Opportunity (EEO)Classification and CompensationRecruitment, Assessment, and Talent AcquisitionNone of the above
05
Do you currently work for a Human Resources Team within the County of Orange?
YesNo
Required Question
$111,779.20 - $154,814.40 Annually
Location :
Central Orange County
Job Type:
Full-Time
Remote Employment:
Flexible/Hybrid
Job Number:
8236MA-1124-054 (O)
Department:
* Human Resource Services III
Opening Date:
11/13/2024
Closing Date:
12/2/2024 11:59 PM Pacific
CAREER DESCRIPTION
HUMAN RESOURCES MANAGER
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:Effective June 27, 2025 - 4.00% increase
THIS RECRUITMENT IS OPEN TO THE PUBLICThis recruitment will establish an
open
eligible list and may be used to fill immediate and future Regular, Limited-Term, or Extra Help vacancies within Human Resource Services. This eligible list may be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will remain open until
Monday, December 2, 2024.
Qualified applicants are encouraged to apply immediately.
Click here for additional County of Orange Employee Benefits.
HUMAN RESOURCE SERVICESThe mission of
Human Resource Services (HRS) is to attract, retain, and develop a highly skilled and competent work force so that County agencies/departments can provide outstanding services to their customers. HRS provides services to County departments, in support of each department's mission and commitment to serving the citizens of Orange County. The department sets and administers human resource policies, programs, and systems in the areas of:
Benefits and WellnessClassification and CompensationEmployee and Labor RelationsEmployee Records and TransactionsEqual Employment Opportunity (EEO)Disability and Absence ManagementHuman Resources Information Systems (HRIS)/AnalyticsLearning and Organizational DevelopmentRecruitment and SelectionClick to learn more about the County of Orange.
THE OPPORTUNITYA hybrid work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs.
Positions in this classification have overall responsibility for managing a unit supporting a Countywide human resources function or a human resources unit for a County department, which may include supervision of classification and compensation, recruitment, training, employee and labor relations, and/or employee benefits.
Managers at this level are expected to be proven leaders and strategic thinkers with a well-developed HR skill set and are responsible for a wide variety of activities such as:
Supervising professional, paraprofessional and support level human resources staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.Planning, coordinating and evaluating assigned human resources projects and operations for multiple small programs or a large human resources work unit/program; preparing and administering ongoing daily operations to comply with strategic goals and preferred outcomes; managing program planning and resource deployment; ensuring compliance with applicable regulations, policies, procedures, quality and performance standards.Researching, analyzing and developing, and reviewing original reports, materials, presentations, contracts, and other documents; developing and making recommendations to higher-level staff.Establishing and maintaining effective working relationships with all levels in the organization including executives, management staff, counsel, employees, and labor organization representatives.Applying expert Human Resource knowledge and problem-solving skills in their field of expertise; identifying process improvements and policy or program revisions to address organizational challenges.
The immediate vacancy is with The County Executive Office, Human Resource Services in Employee Benefits. The Human Resources Manager will manage one (1) or more critical programs to support the strategic improvement of the County's benefits programs and administration. As a Program Manager on the Employee Benefits team, the incumbent will be responsible for:
Providing leadership and program management expertise for various Benefit programs and contracts.Proactively analyzing, recommending, and implementing strategic program changes to ensure benefits are cost-effective, allow for efficient processes, and represent industry best practices.Following and analyzing legislation at the federal, state and local levels to determine the impact to various Benefits programs and work with vendors on the best methods for implementation.Working collaboratively with insurance/benefits vendors to ensure the provision of excellent customer service.Interpreting, applying, and monitoring compliance with program and contract terms, as well as legislation, to resolve programmatic issues and implement corrective action plans.Coordinating the contracting process with internal/external stakeholders and providers to ensure timely contract processing and programmatic implementation. The contracting process may include the following: Requests for Information (RFI), Requests for Proposals (RFP), contract negotiations, and written and/or oral reports to the Orange County Board of Supervisors (ASRs).Organizing, leading, and representing Employee Benefits at meetings with executive management, vendors, employees, retirees, and labor representatives.Reviewing work of vendors to include reporting on effectiveness as measured by set performance standards and delivery of vendor services.Collaborating effectively with labor unions to foster and maintain positive working relationships.Preparing a variety of complex written materials, such as memos to the County Board of Supervisors, responses to escalated appeals, and recommendations on procedural changes.Representing the department by responding expeditiously and effectively to questions and concerns in briefings with executive management, Board staff, and Board members.Researching and responding to customer concerns regarding the various Benefit programs.DESIRABLE COMPETENCY AREAS:
Employee Benefits Program Knowledge | Experience
Applying principles and practices of Employee Benefit programsApplying current laws, best practices, and trends for Employee Benefit programsProactively planning for and applying current laws, best practices, and trends to specific emerging issuesInterpreting, writing, and making recommendations for Employee Benefit procedures, practices, and benefit plan documentsEnsuring and maintaining program complianceContract Management and Procurement Knowledge | Experience
Managing program vendor contracts on time and on budgetManaging contract processes from identifying a need, developing the scope of work, working through all purchasing steps, and finalizing the contractScheduling projects, organizing tasks in the right order, creating meeting plans, estimates, timelines, and looking ahead and planning for future risksUnderstanding and applying government codes and/or state and federal laws as they related to government purchasing and contractingMINIMUM QUALIFICATIONSCandidates must have at least one of the following:
One (1) year of experience as a Human Resources Administrator or two (2) years of experience as a Human Resources Analyst or its equivalent with the
County of Orange .
OR
Five (5) years of professional human resources analytical experience related to assignment, including one (1) year of lead/supervisory experience.A Bachelor's degree in human resources, business, public administration, or related field may substitute for one (1) year of the required non-supervisory experience.
A Master's degree or higher in human resources, business, public administration, or related field may substitute for two (2) years of the required non-supervisory experience.
Click
here
to learn more about the minimum qualifications for the
Human Resources Manager
classification as well as the physical and mental requirements and the environmental and working conditions.
NOTE:
Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the
National Association of Credential Services (N.A.C.E.S.).
RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.
Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications listed in the job bulletin will be referred to the next step.
Online Assessment | (100% Weighted)Candidates who meet desirable qualifications will be invited to participate in one or more-job related assessments. Candidates will be notified of their test date and access code, if applicable.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List | Score GroupsOnce all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference Policy (VEPP)The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click
here to review the policyADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details.
EMAIL NOTIFICATIONEmail
is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONSClick here
for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Evelyn Zhao at (714) 834-7606 or evelyn.zhao@ocgov.com.EEO INFORMATION
Orange County, as an equal employment opportunity employer,encourages applicants from diverse backgrounds to apply.
Administrative Management *In addition to the County's standard suite of benefitssuch as a variety of health plan options, sick and vacation time and paid holidayswe also offer an excellent array of benefits such as:
Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Paid Leave: Twelve holidays per year plus sick and vacation timeHealth & Dependent Care Reimbursement AccountsDental Insurance: County pays 100% of employee and dependent premiumsPaid Life Insurance: $100,000 life insurance policyPaid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policyPaid Short & Long Term Disability insurance programs457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click for information about benefits offered to County of Orange employees.
01
Please select one of the following options that indicates how your experience and education meets the minimum qualifications for Human Resources Manager.
If you select an option that requires a degree, please attach a copy of your diploma or transcript. Please ensure that the relevant experience is described in your application.
One (1) year of experience as a Human Resources Administrator (or equivalent) with the County of OrangeTwo (2) years of experience as a Human Resources Analyst (or equivalent) with the County of OrangeFive (5) years of professional human resources analytical experience including one (1) year of lead/supervisory experienceFour (4) years of professional human resources analytical experience including one (1) year of lead/supervisory experience and a Bachelor's degree in human resources, business, public administration, or related fieldThree (3) years of professional human resources analytical experience including one (1) year of lead/supervisory experience and a Master's degree of higher in human resources, business, public administration, or related fieldNone of the Above
02
If you selected an option in Question #1 that requires lead or supervisory experience, please describe that experience. Include the following:•Dates of employment•Number of hours worked per week•Employer Name, Department/Unit•Your role and responsibilities as a lead or supervisor •Number and classifications of staff supervised
03
Do you have Public Sector Human Resources experience?
YesNo
04
Check all of the areas in Human Resources that you have experience in: Note: You are not expected to have experience in all areas listed. However, please ensure that any relevant experience is described in your application.
Benefits and WellnessDisability and Absence ManagementEmployee and Labor RelationsEmployment Records and TransactionEqual Employment Opportunity (EEO)Classification and CompensationRecruitment, Assessment, and Talent AcquisitionNone of the above
05
Do you currently work for a Human Resources Team within the County of Orange?
YesNo
Required Question