Orange County CA
Sr. IT Business Analyst
Orange County CA, Santa Ana, California, United States, 92725
Salary :
$103,459.20 - $139,318.40 Annually
Location :
Santa Ana, CA
Job Type:
Full-Time Regular
Job Number:
7988SM-1024-017 (O)
Department:
County Executive Office
Division/Service Area:
CEO - OCIT Countywide Services
Opening Date:
10/30/2024
Closing Date:
12/2/2024 11:59 PM Pacific
CAREER DESCRIPTION
SR. IT BUSINESS ANALYST
This position is scheduled to receive salary range increases on the following dates:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current and future Sr. IT Business Analyst positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County ofOrange.
DEADLINE TO APPLY
This recruitment will be open for a minimum of five (5) business days and
will close
Monday, December 2, 2024, 11:59 P.M. (PST) .
OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services.Click for more information on OCITClick for more information on the County of Orange.
THE OPPORTUNITY The Office of Information Technology (OCIT) seeks a highly skilled Sr. IT Business analyst with experience in a large organization, preferably within the public sector.The Sr. IT Business Analyst will focus on analysis and implementation of an ERP system within the County. Additionally the position is responsible for identifying and addressing complex business challenges within the organization. The successful candidate will collaborate with stakeholders to analyze workflows, develop detailed requirements, and implement technology solutions that enhance operational efficiency.
Duties and responsibilities will include but not limited to the following:
Analyze current business processes and workflows; propose enhancements to increase efficiency and align with application/ERP functionalitiesCollaborate with Vendor and internal teams to assist in the configuration/customization of the ERP systems as needed to meet the business requirements in all ERP modules such as Human Resources, Payroll, Procurement, Budget, Finance, and other functional areas.Analyze and interpret data from the ERP system to define reports to address business needs.Identify opportunities for continued improvements within the ERP functionalities.Develop, review, and execute test plans for ERP system implementation or updates.Support any change management efforts related to ERP implementation or upgrades.Assist with the development of data migration strategy and ensure accurate data migration and integration between legacy system and ERP system providing necessary support by validating against requirements and testing.Collaborate with appropriate teams to ensure the ERP system adheres to business requirements.Identify business stakeholders and work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements and workflows for changes to business processes.Collaborate with stakeholders, functional unit management, and personnel to identify, analyze, and define business needs, and translate them into detailed business and system requirements.Map current processes and design future state processes to develop As-Is and To-Be flow diagrams.Conduct workshops, Joint Application Design (JAD) sessions, questionnaires, observation, document review, and other methods to gather functional and non-functional requirements.Perform gap/fit analyses and application assessments to identify potential system development and/or modification needs.Facilitate and assist stakeholders in their role as product owners to document, clarify and prioritize requirements.Identify and document, system defects or issues and work with the project team to resolve them.Develop test cases, conduct testing, and facilitate user acceptance testing.Develop training materials and provide training to system users.Serve as the project lead over business analysis projects that are medium to large in size and scope.Performing complex professional/technical research and analysis to propose IT solutions for business problems.Identifying and communicating organizational concerns/issues to stakeholders and help recommend resolutionsManaging and prioritizing multiple projects simultaneouslyPerform other related duties as assigned.DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in computer science, information systems, business administration, or a closely related field from an accredited college or university and will have at least five (5) years of business analysis experience in a large organization, preferably in a public sector environment including at least 2 years of experience with ERP system analysis and implementation.
Experience acting as an Agile Product Owner, or Scrum Master, is preferred.Credentials such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) are preferred but not required.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
TECHNICAL EXPERTISE
Develop and write Agile user stories, use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams, and implementation diagrams.Analyze business problems and work with stakeholders to define, analyze and document business and user requirements for which solutions can be successfully designed, developed, and executed by Information Technology teams.Development of business and system specification/documentation.Formal methodologies of eliciting, analyzing, and documenting business requirements and processes including As-Is and To-Be flows.Develop and document user acceptance test (UAT) plans and test cases, coach end-users on completing UAT activities, manage UAT test activities, and communicate results.Experience as a business analyst on Agile projects.Experience with quality assurance testing.INTERPERSONAL COMMUNICATION | COLLABORATION
Conduct effective meetings and present technical documentation and training materials.Solicit feedback and accurately translate customer needs into business improvements.Ensure that technical teams and business stakeholders are kept informed about business requirements and changes.Communicate effectively orally and in writing for technical and non-technical audiences.Demonstrate professionalism, tact and diplomacy while representing the department in meetings.PROBLEM-SOLVING | ANALYSIS
Exercise solid judgment and decision makingDemonstrate strong problem-solving capacity.Identify and successfully resolve technical issues and problems.Interpret and translate business needs into application and operational requirements Identify opportunities for business process and system improvementsDevelop effective solutions for complex issues.MINIMUM QUALIFICATIONS Please click to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Sr. IT Business Analyst classification.
RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at
www.governmentjobs.comFREQUENTLY ASKED QUESTIONS
Click
here
for additional
Frequently Asked Questions.For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370.EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management BenefitsIn addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01
INSTRUCTIONS: The information you provide will be used to evaluate your qualification for the position. Resumes will not be accepted in lieu of completing these questions. If you have no experience, write "no experience" for the appropriate question. Responses of "See Work History" or copy and paste of work experience are not a qualifying responses and will not be accepted in lieu of required information. By selecting yes below, you acknowledge that you have read and understand this application requirement.
Yes
02
Please select from the following options which best describes your background and education:
Three (3) years performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst II.Two (2) years performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst II and AND I possess a bachelor's degree or training directly related to the competencies and attributes required for the position.One (1) year performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst II and AND I possess a Master's degree directly related to the competencies and attributes required for the position.None of the above.
03
Based on your response to question #2, if you are substituting relevant education for the required experience as defined in the Information Technologist II minimum qualifications, you are acknowledging that you attached a copy of your unofficial transcripts to your application. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S)
I am substituting relevant education for the required experience and I have attached my unofficial transcript to my application.I do not possess an applicable education or this does not apply.
04
Please select the certifications that you currently posses. (Select all that apply.)
Certification of Competency in Business Analysis (CCBA)Certified Business Analysis Professional (CBAP)Project Management Professional (PMP)Agile certificationNone of the above
05
Please describe in detail your experience as a Business Analyst on an ERP project , including requirements elicitation, stakeholder analysis full cycle implementation and user acceptance testing (UAT). Please include your job title, dates of employment and detailed examples.
Required Question
$103,459.20 - $139,318.40 Annually
Location :
Santa Ana, CA
Job Type:
Full-Time Regular
Job Number:
7988SM-1024-017 (O)
Department:
County Executive Office
Division/Service Area:
CEO - OCIT Countywide Services
Opening Date:
10/30/2024
Closing Date:
12/2/2024 11:59 PM Pacific
CAREER DESCRIPTION
SR. IT BUSINESS ANALYST
This position is scheduled to receive salary range increases on the following dates:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current and future Sr. IT Business Analyst positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County ofOrange.
DEADLINE TO APPLY
This recruitment will be open for a minimum of five (5) business days and
will close
Monday, December 2, 2024, 11:59 P.M. (PST) .
OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services.Click for more information on OCITClick for more information on the County of Orange.
THE OPPORTUNITY The Office of Information Technology (OCIT) seeks a highly skilled Sr. IT Business analyst with experience in a large organization, preferably within the public sector.The Sr. IT Business Analyst will focus on analysis and implementation of an ERP system within the County. Additionally the position is responsible for identifying and addressing complex business challenges within the organization. The successful candidate will collaborate with stakeholders to analyze workflows, develop detailed requirements, and implement technology solutions that enhance operational efficiency.
Duties and responsibilities will include but not limited to the following:
Analyze current business processes and workflows; propose enhancements to increase efficiency and align with application/ERP functionalitiesCollaborate with Vendor and internal teams to assist in the configuration/customization of the ERP systems as needed to meet the business requirements in all ERP modules such as Human Resources, Payroll, Procurement, Budget, Finance, and other functional areas.Analyze and interpret data from the ERP system to define reports to address business needs.Identify opportunities for continued improvements within the ERP functionalities.Develop, review, and execute test plans for ERP system implementation or updates.Support any change management efforts related to ERP implementation or upgrades.Assist with the development of data migration strategy and ensure accurate data migration and integration between legacy system and ERP system providing necessary support by validating against requirements and testing.Collaborate with appropriate teams to ensure the ERP system adheres to business requirements.Identify business stakeholders and work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements and workflows for changes to business processes.Collaborate with stakeholders, functional unit management, and personnel to identify, analyze, and define business needs, and translate them into detailed business and system requirements.Map current processes and design future state processes to develop As-Is and To-Be flow diagrams.Conduct workshops, Joint Application Design (JAD) sessions, questionnaires, observation, document review, and other methods to gather functional and non-functional requirements.Perform gap/fit analyses and application assessments to identify potential system development and/or modification needs.Facilitate and assist stakeholders in their role as product owners to document, clarify and prioritize requirements.Identify and document, system defects or issues and work with the project team to resolve them.Develop test cases, conduct testing, and facilitate user acceptance testing.Develop training materials and provide training to system users.Serve as the project lead over business analysis projects that are medium to large in size and scope.Performing complex professional/technical research and analysis to propose IT solutions for business problems.Identifying and communicating organizational concerns/issues to stakeholders and help recommend resolutionsManaging and prioritizing multiple projects simultaneouslyPerform other related duties as assigned.DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in computer science, information systems, business administration, or a closely related field from an accredited college or university and will have at least five (5) years of business analysis experience in a large organization, preferably in a public sector environment including at least 2 years of experience with ERP system analysis and implementation.
Experience acting as an Agile Product Owner, or Scrum Master, is preferred.Credentials such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) are preferred but not required.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
TECHNICAL EXPERTISE
Develop and write Agile user stories, use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams, and implementation diagrams.Analyze business problems and work with stakeholders to define, analyze and document business and user requirements for which solutions can be successfully designed, developed, and executed by Information Technology teams.Development of business and system specification/documentation.Formal methodologies of eliciting, analyzing, and documenting business requirements and processes including As-Is and To-Be flows.Develop and document user acceptance test (UAT) plans and test cases, coach end-users on completing UAT activities, manage UAT test activities, and communicate results.Experience as a business analyst on Agile projects.Experience with quality assurance testing.INTERPERSONAL COMMUNICATION | COLLABORATION
Conduct effective meetings and present technical documentation and training materials.Solicit feedback and accurately translate customer needs into business improvements.Ensure that technical teams and business stakeholders are kept informed about business requirements and changes.Communicate effectively orally and in writing for technical and non-technical audiences.Demonstrate professionalism, tact and diplomacy while representing the department in meetings.PROBLEM-SOLVING | ANALYSIS
Exercise solid judgment and decision makingDemonstrate strong problem-solving capacity.Identify and successfully resolve technical issues and problems.Interpret and translate business needs into application and operational requirements Identify opportunities for business process and system improvementsDevelop effective solutions for complex issues.MINIMUM QUALIFICATIONS Please click to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Sr. IT Business Analyst classification.
RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at
www.governmentjobs.comFREQUENTLY ASKED QUESTIONS
Click
here
for additional
Frequently Asked Questions.For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370.EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management BenefitsIn addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01
INSTRUCTIONS: The information you provide will be used to evaluate your qualification for the position. Resumes will not be accepted in lieu of completing these questions. If you have no experience, write "no experience" for the appropriate question. Responses of "See Work History" or copy and paste of work experience are not a qualifying responses and will not be accepted in lieu of required information. By selecting yes below, you acknowledge that you have read and understand this application requirement.
Yes
02
Please select from the following options which best describes your background and education:
Three (3) years performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst II.Two (2) years performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst II and AND I possess a bachelor's degree or training directly related to the competencies and attributes required for the position.One (1) year performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst II and AND I possess a Master's degree directly related to the competencies and attributes required for the position.None of the above.
03
Based on your response to question #2, if you are substituting relevant education for the required experience as defined in the Information Technologist II minimum qualifications, you are acknowledging that you attached a copy of your unofficial transcripts to your application. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S)
I am substituting relevant education for the required experience and I have attached my unofficial transcript to my application.I do not possess an applicable education or this does not apply.
04
Please select the certifications that you currently posses. (Select all that apply.)
Certification of Competency in Business Analysis (CCBA)Certified Business Analysis Professional (CBAP)Project Management Professional (PMP)Agile certificationNone of the above
05
Please describe in detail your experience as a Business Analyst on an ERP project , including requirements elicitation, stakeholder analysis full cycle implementation and user acceptance testing (UAT). Please include your job title, dates of employment and detailed examples.
Required Question