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Resource Label Group LLC

Quality Assurance Manager

Resource Label Group LLC, Sandy, Utah, United States, 84092


Overview

We are hiring a Quality & Safety leader and champion for our Sandy, UT facility. Internal voice of the customer. Self-motivated, relentless, results-driven, improvement engine. Finds, accumulates, and analyzes data and evidence, transforming these into actionable information, and acts on that information to drive quality and safety improvement. Analyzes and solves problems, issues, costs and other data, and applies statistical methods for process control, optimization, and safety. Is, or is willing to become, a certified Lean Six Master Black Belt.

Responsibilities

Poka yoke ninja leader100% ownership, no excuses mindsetLeads the evolution of a defect-free and injury-free workplace culture and mindsetIngrains this culture into the team, the supply chain, processes, products, and servicesIs "cool under fire", focuses teams and team members on a logical, data-driven approach to problem solving and problem preventionLean Six Sigma, 5S master, leader, trainerLeads, educates, and applies quality tools and techniques such as 5S, lean six sigma, cost of poor quality, cause and effect diagrams, failure mode effects and criticality analysis, process flow diagrams, value stream mapping, standard operating procedures, and effective production training & certification programsLeads, educates, and applies safety tools and techniques such as ergonomics, job rotation programs, job safety analysis and mitigation, near miss and corrective and preventive action programs, machine guarding, environmental impact assessments, and poka yokesLeads regular safety audits, safety training, and risk assessments to identify potential hazards, ensure a safe work environment and regulatory compliance, and keeps detailed records of suchSpecifies and implements data requirements for statistical process control and optimizationSpecifies requirements, oversees process qualifications, verifies process capability using Cpk generation and analysis, conducts risk assessments, job safety analyses, and environmental impactsIdentifies, generates, and leads internal corrective and preventive actions (CAPAs)Direct customer interface. Leads Corrective Action Request (CAR) responses and communications with customersEstablishes supplier quality requirements & receiving inspection programs to ensure ongoing compliance of all suppliers, with all requirementsDirect supplier interface. Issues and drives resolution of Supplier Corrective Action Requests (SCARs) and communicates with suppliersFollows-through with action owners, driving actions to closureOversees measurement and test equipment, controls, maintenance, and calibrationSpearheads both internal and external quality and safety audits and compliance, e.g. ISO 9001, 14001, 22000, 45001, GMPActively solicits feedback from, and communicates changes to, all stakeholdersProvides coaching, mentoring, training, and guidance to other team membersLeads cross-functional teamsDevelops, leads, and drives improvement projectsPrepares and presents detailed, data and evidence based reports on quality and safety issues, investigations, and other significant outcomesEnsures the organization complies with all applicable health, safety, and environmental laws, regulations, and standards, including working with corporate resources to stay up-to-date with changing regulationsDevelops and maintains emergency response plans, including evacuation procedures and contingency plans for various scenariosQualifications

Lean Six Sigma Black Belt or Master Black BeltExcellent problem-solving and analytical skills to identify, assess, and resolve complex problemsExcellent leadership skillsExcellent analytical and math skillsExcellent ergonomics knowledge and applicationStrong computer and information technology skillsStrong attention to detailStrong interpersonal and communication skillsAbility to persuade others to change existing practicesSolid understanding of quality management systems, such as ISO standardsDemonstrated ability to work independently as well as within a teamDemonstrated ability to read and interpret technical drawings, specifications, requirements, geometric dimensions and tolerances, and designs

EDUCATION and/or EXPERIENCE

4-year technical degree, or 8+ years of practical experience demonstrating mastery of safety and quality, both improvement and assurance.

LANGUAGE SKILLS

Ability to read and interpret technical drawings, specifications, requirements, geometric dimensions and tolerances, designs documents, ergonomic best practices, safety rules,

operating and maintenance instructions, and procedure manuals. Ability to build and populate reports and correspondence. Ability to speak effectively with groups of employees.

MATHEMATICAL SKILLS

Probability and statistics, particularly as these pertain to statistical process control, sampling plans, defect and injury rates, etc.

REASONING ABILITY

The "voice of the customer". Putting oneself in the perspective of the customer, and reasoning through solutions to meet or exceed customer expectations. Solving problems in a way that is good for our customers, our employees, and ongoing financial performance. Brings original and creative ideas. Follows a data-driven, logic approach to deliver tangible, positive results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.