Generac Power Systems
Credit Analyst I
Generac Power Systems, Waukesha, Wisconsin, United States, 53188
We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Credit Analyst I is responsible for reviewing and maintaining an assigned portfolio of accounts to ensure that A/R aging is within prescribed goals. This position is responsible for reviewing new customer orders to ensure that requirements are met prior to releasing and following up with customers or internal stakeholders in order to resolve any issues for orders on hold. The Credit Analyst I will participate in reviewing new credit applications to ensure that all necessary information is obtained, including pulling credit reporting, contacting references, and requesting financial information.
*** This position is onsite at our facility in Waukesha, Wisconsin**
Major Responsibilities:
Take ownership of assigned customer portfolio, reviewing and following up on overdue accounts professionally through email and collection calls to minimize aging.
Recommend, negotiate, and follow up on collection action plans for past due accounts .
Work with customers and internal departments to resolve any potential disputes or issues with invoices.
Provide regular updates to internal stakeholders (including Sales, Credit, and Finance management) regarding larger outstanding balances and/or issues causing delays in the order to cash process.
Monitor credit holds for assigned account portfolio.
Work with customers, Sales, and other internal or external stakeholders to address any issues preventing the release of orders.
Maintain customer collection files with pertinent documentation and document collection activity in accordance with policy.
Ensure proper account maintenance including account reconciliation, resolution of open chargebacks, credits and unapplied cash, and the application of necessary adjustments/offsets.
Perform regular review of customers over their credit limit in order to mitigate and resolve any issues.
Liaison with any third-party financing providers (floor plan financing) to resolve any authorization issues.
Respond to external credit inquiries on accounts.
Follow established guidelines to maximize sales while mitigating risk.
Minimum Job Requirements:
Education
Associates degree or equivalent experience
Knowledge / Skills / Abilities
Comfortable with de-escalation or conflict resolution
Strong communication skills – written, oral
Comfortable in MS Office, specifically Excel
Customer service skills
Problem solving
Strong organizational skills and attention to detail
Time Management
Self-driven
Works well in teams
Comfortable working in a fast paced, high work volume environment
Preferred Job Requirements:
Education
Bachelor’s Degree
Work Experience
Customer-facing roles
Experience working in credit and collections
Experience working in a business-to-business customer service role
Knowledge / Skills / Abilities
Previous experience using SAP or equivalent ERP (Oracle, Peoplesoft, etc.)
Reliable decision-making abilities
Strong drive for results
Priority setting
Effective analytical skills
Physical Demands
: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Credit Analyst I is responsible for reviewing and maintaining an assigned portfolio of accounts to ensure that A/R aging is within prescribed goals. This position is responsible for reviewing new customer orders to ensure that requirements are met prior to releasing and following up with customers or internal stakeholders in order to resolve any issues for orders on hold. The Credit Analyst I will participate in reviewing new credit applications to ensure that all necessary information is obtained, including pulling credit reporting, contacting references, and requesting financial information.
*** This position is onsite at our facility in Waukesha, Wisconsin**
Major Responsibilities:
Take ownership of assigned customer portfolio, reviewing and following up on overdue accounts professionally through email and collection calls to minimize aging.
Recommend, negotiate, and follow up on collection action plans for past due accounts .
Work with customers and internal departments to resolve any potential disputes or issues with invoices.
Provide regular updates to internal stakeholders (including Sales, Credit, and Finance management) regarding larger outstanding balances and/or issues causing delays in the order to cash process.
Monitor credit holds for assigned account portfolio.
Work with customers, Sales, and other internal or external stakeholders to address any issues preventing the release of orders.
Maintain customer collection files with pertinent documentation and document collection activity in accordance with policy.
Ensure proper account maintenance including account reconciliation, resolution of open chargebacks, credits and unapplied cash, and the application of necessary adjustments/offsets.
Perform regular review of customers over their credit limit in order to mitigate and resolve any issues.
Liaison with any third-party financing providers (floor plan financing) to resolve any authorization issues.
Respond to external credit inquiries on accounts.
Follow established guidelines to maximize sales while mitigating risk.
Minimum Job Requirements:
Education
Associates degree or equivalent experience
Knowledge / Skills / Abilities
Comfortable with de-escalation or conflict resolution
Strong communication skills – written, oral
Comfortable in MS Office, specifically Excel
Customer service skills
Problem solving
Strong organizational skills and attention to detail
Time Management
Self-driven
Works well in teams
Comfortable working in a fast paced, high work volume environment
Preferred Job Requirements:
Education
Bachelor’s Degree
Work Experience
Customer-facing roles
Experience working in credit and collections
Experience working in a business-to-business customer service role
Knowledge / Skills / Abilities
Previous experience using SAP or equivalent ERP (Oracle, Peoplesoft, etc.)
Reliable decision-making abilities
Strong drive for results
Priority setting
Effective analytical skills
Physical Demands
: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.