Business Analyst - Healthcare

Duties and Responsibilities :Serve as a resource in facilitating the gathering of business requirements and required test cases for configuration changesWork with key project stakeholders to formulate and communicate business requirements and scope of projectWork with project stakeholders to translate their requirements into specifications technical staff can understand and also translate questions that technical staff has into a format the stakeholders can understandPerform all configuration changes within applicable software test environmentsResponsible for configuration, interface and application testingDevelop and execute test cases and documentation to support configuration changes/updates/additionsWork with stakeholders to validate test case resultsCoordinating and documenting for all configuration activity for change control and auditingResponsible for coordination of production turnover of all configuration work upon business owner sign offServe as subject matter expert for root cause analysis and issue resolutionCoordinate with the Application Support ticket tracking and bringing to resolution any software, configuration, EDI, ICES tickets that require updates to the test or production environmentsPerform business analysis duties for designated corporate projects and maintenance requestsOversee process development and documentation for any new or altered functionality or business process. This will also include facilitating an annual audit of actual business processes versus what is documentedIdentify potential areas of automation and aid in re-engineering the underlying business processesRecommend and maintain standards for development of business cases and their documentationQualifications

Required:

Associates degree and/or years of experience and background to equate to the degreeMinimum of two years of business analysis and system configuration experience; or similar demonstrated experience working with health care claim processingPrior experience in a Health Care organization or settingBenefit and contract configuration experienceExperience with Health Rules or FacetsExperience with SQL queriesExcellent interpersonal skills, including the ability to work across the organization and to interact, influence and negotiate effectivelyDemonstrated ability to manage multiple priorities simultaneously in a deadline driven environmentProficient in MS Project, Excel, PowerPoint and WordStrong communication skills, both verbal and writtenPreferred:

Experience with Acuity softwareExperience with Optum CES (Claims Editing Software)Experience with Crystal reports/letters