Account Director

The Account Director will be responsible for leading retainer clients, campaign projects, and new business opportunities for a leading tech brand.We are looking for an enthusiastic, solution-oriented Account Director with a strong background in social media, influencer, and cultural marketing. Playing equally significant internal and external roles, you will manage key client relationships, alongside our Group Account Director.With keen analytical skills and a problem-solving mindset, you will navigate complex marketing challenges, identifying strategies to guide multidisciplinary projects to success. Your leadership abilities will shine as you manage a team, and foster a culture of innovation, collaboration, and excellence. Additionally, you will establish and maintain trusted relationships with clients, acting as their expert for all account service needs, while also driving business development initiatives to fuel growth.This role is right for you if you are:Well-organized, a proven self-starter, and able to initiate, prioritize, and drive projects from inception and development to execution and measurement.An experienced marketer in brand partnership building and creating high-impact social-first marketing campaigns.RESPONSIBILITIESPresenting to clients and attending client meetings and partner meetings and eventsTake on an influential leadership role in retainer clients, new business initiatives, and leveraging client relationships in the development of business growthDevelop and deliver strategic client presentations and provide creative and innovative solutions that are concise, creative, insights-based, and social-firstOwning the financials for clients, including forecasts, budgets and investments – ensuring that key financial responsibilities are mutually understood and agreed upon and working with the internal finance team to ensure invoices are paid on timeDeveloping team members through training and identifying areas for growth – you’ll coach them for growth and motivate them to develop skillsOversee simultaneous project work-back schedules and deliverables of the cross-department internal team to ensure client needs are met in a timely mannerManage and track progress across functions, workstreams, and key milestones; oversee cross-functional execution to deliver on launch strategy and ongoing executionMaintaining a strong understanding of changes in the client’s industry/competitors and how the client’s and consumer landscape is adapting, and developing trend reports + relevant case studiesControl the quality of the work produced and ensure that it meets clients’ requirements and the agency’s standardsKEY SKILLSVery tapped into culture, music, entertainment, fashion, etc. Has impeccable taste where everyone wants their opinion to know what's coolExperience running an influencer program and managing social media channelsExperience creating and implementing social media strategiesExperience running a $2M+ accountFamiliar with clients in tech, electronics, telecom, or relatedBig agency background, has worked with very large, complex client organizationsA strong background of account management leading cross-functional teams within a social, influencer, cultural or entertainment-focused fast-paced environmentExceptional ability to analyze briefs, structure responses to complex challenges and deliver projects to the highest standard in a timely and efficient manner, while maintaining an eye for detailExperience interacting with junior to senior-level clients and growing relationshipsExperience managing a team to effectively achieve results from all levelsFlexibility to travel and staff events as needed (10-20%)Proficient in using Google Workspace (Slides, Sheets and Docs), social and creator tracking and monitoring tools (Sprinklr, CreatorIQ, Captiv8)RequirementsThis is a hybrid role, with 2 days per week in office required. You must reside in one of our US office locations: New York, Los Angeles, Chicago, or Miami8+ years of agency experience; tech or related industry is a strong advantageStrong background of account management ideally within a social & influencer environmentStrong balance of analytic and creative thinkingStrong written, verbal communication, and presentation skillsStrong understanding of the social & influencer spaceAbility to manage direct reports and serve as a leader to the cross-functional teamsBenefitsMedical, dental, vision, and more!401k & Roth retirement investment options with employer matchGym and professional development stipendsCulture Club with monthly activities like sports, games and happy hoursDEI Council and Employee Resource GroupsCommute and parking benefitsWellness program that focuses on mental, physical and financial employee wellnessAnd much more!SALARY RANGE$100,000 - $145,000 annual salaryABOUT 1000HEADS1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin. 1000heads’ clients include Alphabet, Keurig, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.For more information on 1000heads, visit 1000heads.com.