Senior Web Content Manager

Assumes responsibility for managing, implementing, and maintaining a cohesive content strategy for hartford.edu through the execution of website edits, maintenance, and technology, and managing the overall health of the University’s website and web tools. Serves as lead and subject matter expert for the University’s Content Management System (CMS), Cascade, and works with internal constituents to design and maintain individual departmental and/or collegiate websites in an effort to comply with University web and brand standards as well as applicable University policy. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.Hiring RangeThe budgeted starting salary for this position is $65,000 to $71,500 depending upon experience.Key ResponsibilitiesManages, creates, and maintains the University’s main website, secondary and tertiary pages using the CMS, adhering to University brand guidelines for consistency. Works directly with the director on strategic needs and overall content strategy for hartford.edu, including new builds, front-end and back-end web development, content creation, management of digital assets, and workflows within the CMS. Promotes and monitors site updates following Search Engine Optimization (SEO) and web governance standards. Provides technical support to Content Management Systems (CMS) end users across campus and supports site enhancement and maintenance efforts in the delivery of new web and mobile applications.Assists in the management of external web partners, including proposals, development, and end-of-contract reporting and analysis. Troubleshoots internal technical complications within the CMS, identifying solutions for practical issues in an effort to support and facilitate problem resolution. Troubleshoots routine technical service problems by identifying, researching, and diagnosing basic problems and restoring access as quickly as possible. Ensures web compliance to meet necessary accessibility standards, including Americans with Disabilities (ADA).Establishes, cultivates, and maintains effective working relationships with internal constituencies. Delivers technical training to staff and faculty on the CMS system in an effort to educate community users regarding creation, update, and maintenance of their websites. Creates, develops, and implements style guidelines for University website consistency.Provides recommendations for short and long-range strategic planning which support efforts that assist the University’s web presence in remaining current with technologies available. Researches new web technologies.Serves as the lead liaison with Information Technology Services (ITS) to identify solutions for practical issues and support problem resolution. Researches and provides recommendations for office hardware and software updates.Performs other related duties as assigned.Posting NumberPS1003PWorking ConditionsNormal office situation.Remote working options available.EducationBachelors’ Degree required.Physical EffortTypically sitting at a desk or table.Intermittently sitting, standing, stooping. Light lifting or carrying 25 lbs. or less.Special SkillsVBScript, AJAX, CSS, IIS, Flash Video. Required software knowledge: Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Acrobat, Microsoft Office, Google Analytics.Documents Needed to Apply

Required DocumentsResumeCover LetterLetter of RecommendationDiversity Statement

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