IBM
Application Developer - ServiceNow Professional Armonk, US
IBM, Armonk, New York, United States, 10504
POSITION AVAILABLE
Application Developer - ServiceNow, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted):Responsible for technical implementation of ServiceNow ITSM (IT Service Management) and ITOM (IT Operations Management) applications and third-party integrations. Customize the applications in ServiceNow. Configure workflows using flow designer and integration hub to configure integrations between ServiceNow and other applications. Performs MID server configuration and troubleshooting. Configure client-side and server-side scripting (Client Scripts, Catalog Client Scripts, UI scripts, UI Policies, Business Rules, UI Action, UI Macro). Build service catalogs and service portals. Configure Now Mobile and Now Agent using Studio. Configure discovery and orchestration. Work with network team to troubleshoot issues related to devices in the network and debug discovery patterns to understand the discovery failure issues. Provide post-implementation support and hypercare after project go-live. Perform root cause analysis for Priority 1 and Priority 2 incidents and document knowledge articles. Perform platform administration activities like monitoring system health and performance. Create and maintain operational guides as per the changes and releases deployed in the production environment. Perform ServiceNow upgrades to maintain the system up to date by utilizing ServiceNow out-of-the-box functionality. Work with client teams to understand the as-is process and define the to-be process. Analyze current state configurations, policies, processes, and documentation. Analyze and translate the business requirements into technical requirements and create end-to-end process flows. Design custom solutions including custom tables, UI pages, catalog configuration, and backend automation. Design reusable assets and testing framework for platform upgrades.Utilize: JavaScript, Object Oriented Programming, ServiceNow Application, HTML, CSS, Bootstrap, and Rest API.Required:
Master’s degree or equivalent in Computer Science, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a Software Engineer or related. One (1) year of experience must include utilizing JavaScript, Object Oriented Programming, ServiceNow Application, HTML, CSS, Bootstrap, and Rest API.Salary: $179,982.00 to $199,300.00 per year. Full time.To apply externally, go to
http://www.ibm.com/us . On the home page, go to “Search All Jobs” and “Apply” and type in the requisition number.To apply internally, go to
http://w3-01.ibm.com/hr/web/recruitment/gom/index.html
and enter requisition.
#J-18808-Ljbffr
Application Developer - ServiceNow, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted):Responsible for technical implementation of ServiceNow ITSM (IT Service Management) and ITOM (IT Operations Management) applications and third-party integrations. Customize the applications in ServiceNow. Configure workflows using flow designer and integration hub to configure integrations between ServiceNow and other applications. Performs MID server configuration and troubleshooting. Configure client-side and server-side scripting (Client Scripts, Catalog Client Scripts, UI scripts, UI Policies, Business Rules, UI Action, UI Macro). Build service catalogs and service portals. Configure Now Mobile and Now Agent using Studio. Configure discovery and orchestration. Work with network team to troubleshoot issues related to devices in the network and debug discovery patterns to understand the discovery failure issues. Provide post-implementation support and hypercare after project go-live. Perform root cause analysis for Priority 1 and Priority 2 incidents and document knowledge articles. Perform platform administration activities like monitoring system health and performance. Create and maintain operational guides as per the changes and releases deployed in the production environment. Perform ServiceNow upgrades to maintain the system up to date by utilizing ServiceNow out-of-the-box functionality. Work with client teams to understand the as-is process and define the to-be process. Analyze current state configurations, policies, processes, and documentation. Analyze and translate the business requirements into technical requirements and create end-to-end process flows. Design custom solutions including custom tables, UI pages, catalog configuration, and backend automation. Design reusable assets and testing framework for platform upgrades.Utilize: JavaScript, Object Oriented Programming, ServiceNow Application, HTML, CSS, Bootstrap, and Rest API.Required:
Master’s degree or equivalent in Computer Science, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a Software Engineer or related. One (1) year of experience must include utilizing JavaScript, Object Oriented Programming, ServiceNow Application, HTML, CSS, Bootstrap, and Rest API.Salary: $179,982.00 to $199,300.00 per year. Full time.To apply externally, go to
http://www.ibm.com/us . On the home page, go to “Search All Jobs” and “Apply” and type in the requisition number.To apply internally, go to
http://w3-01.ibm.com/hr/web/recruitment/gom/index.html
and enter requisition.
#J-18808-Ljbffr