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Sixt

Junior Branch Manager

Sixt, Brooklyn, New York, United States, 11210


Job Description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager (m/f/d) at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities!

YOUR ROLE AT SIXT

You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability

You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings

You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process

You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows

You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

Experience and Education

You hold a Bachelor's degree with at least 1-2 years of experience in sales and customer service

Supervisory and Communication Skills

You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities

Organization and Customer Service

You are highly organized and have excellent customer service skills

Work Authorization

You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Age and License

You are at least 18 years old, have a valid driver's license with a clean record, and can work 40 + hours per week, including day/evening shifts

WHAT WE OFFER

Comprehensive Health & Insurance

Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future

Company Car & Equipment

Enjoy the use of a company car, along with a laptop and phone provided for your role

Paid Time Off & Sick Leave

Benefit from PTO, sick leave, and a balanced work-life schedule

Branch Bonus

Plan Participate in a performance-based branch bonus plan

Uniform & Dry Cleaning

Receive a full uniform with weekly dry cleaning services at no cost

Exclusive Employee Rentals

Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

About the department:

As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:

We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

Qualifications:Additional Information

About the department:

As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:

We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!