Crown Castle International Corp.
Field Operations Technician
Crown Castle International Corp., Los Angeles, California, United States, 90079
Position Title:
Field Operations Tech (T3)Company Summary:Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It connects people and communities and transforms the way we do business. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$70B.We offer a total benefits package and professional growth development for teammates in any stage of their career. We have a responsibility to give back through our Connected by Good program.Role:Install, provision, test, troubleshoot, splice and maintain high-speed fiber optic transmission equipment and telecommunications circuits supporting service delivery. Perform and assist with the maintenance and configuration of all core technologies deployed.Responsibilities:Install, Turn–up, Test and Provision SONET, WDM and Ethernet equipment in an optical fiber network adhering to engineered design.Conduct and validate all testing of network equipment to ensure adherence to all Crown Castle Fiber procedures and equipment manufacturer’s specifications.Work with the Network Operations Center for final acceptance and testing of all newly installed equipment and rings.Work with Fiber Optic, SONET, Ethernet and SDH related test equipment.Perform site survey of remote locations to ensure quality installation of all racks and equipment.Label and tag all equipment and cabling according to Network Engineering Diagrams.Perform advanced analysis and troubleshooting of problems while assisting the NOC/customer.Participate in on-call rotation schedule for nights and weekends.Complete and maintain electronic records of work completed on various assignments.Interface with customers and carriers in support of service delivery and assurance.Work independently for extended periods of time.Respond to Customer Troubles on a 24-hour basis.Work closely with the NOC, Sales, Engineering, and customers.Education/Certifications:High school diploma or equivalent.Associate degree or equivalent work experience preferred.Valid Driver’s license required.Two (2)+ years of experience performing installation and maintenance of telecommunications equipment.Working knowledge of SONET networks, WDM networks, Ethernet networks and hardware.Other Skills/Abilities:Computer skills using Microsoft Office and ability to quickly learn new software programs.Self-motivated team player.Excellent problem-solving ability.Solid written and verbal communications skills.Ability to thrive in a dynamic problem-solving environment.Customer service orientation with a strong problem-solving approach.Organizational Relationship:
Reports to:
Manager Field OperationsWorking Conditions:
Works in field with exposure to RF emissions, construction materials, noise, and wastes. Travel within Region is required and could be up to 80% of the time.Additional Information:The hourly range offered for this position is $28.50 - $35.63 per hour. A candidate’s offer is determined by various factors including experience, role-related knowledge and skills, and work location. Employees are eligible for medical, dental, vision, and basic life insurance, and can enroll in the company’s 401k plan.Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Field Operations Tech (T3)Company Summary:Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It connects people and communities and transforms the way we do business. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$70B.We offer a total benefits package and professional growth development for teammates in any stage of their career. We have a responsibility to give back through our Connected by Good program.Role:Install, provision, test, troubleshoot, splice and maintain high-speed fiber optic transmission equipment and telecommunications circuits supporting service delivery. Perform and assist with the maintenance and configuration of all core technologies deployed.Responsibilities:Install, Turn–up, Test and Provision SONET, WDM and Ethernet equipment in an optical fiber network adhering to engineered design.Conduct and validate all testing of network equipment to ensure adherence to all Crown Castle Fiber procedures and equipment manufacturer’s specifications.Work with the Network Operations Center for final acceptance and testing of all newly installed equipment and rings.Work with Fiber Optic, SONET, Ethernet and SDH related test equipment.Perform site survey of remote locations to ensure quality installation of all racks and equipment.Label and tag all equipment and cabling according to Network Engineering Diagrams.Perform advanced analysis and troubleshooting of problems while assisting the NOC/customer.Participate in on-call rotation schedule for nights and weekends.Complete and maintain electronic records of work completed on various assignments.Interface with customers and carriers in support of service delivery and assurance.Work independently for extended periods of time.Respond to Customer Troubles on a 24-hour basis.Work closely with the NOC, Sales, Engineering, and customers.Education/Certifications:High school diploma or equivalent.Associate degree or equivalent work experience preferred.Valid Driver’s license required.Two (2)+ years of experience performing installation and maintenance of telecommunications equipment.Working knowledge of SONET networks, WDM networks, Ethernet networks and hardware.Other Skills/Abilities:Computer skills using Microsoft Office and ability to quickly learn new software programs.Self-motivated team player.Excellent problem-solving ability.Solid written and verbal communications skills.Ability to thrive in a dynamic problem-solving environment.Customer service orientation with a strong problem-solving approach.Organizational Relationship:
Reports to:
Manager Field OperationsWorking Conditions:
Works in field with exposure to RF emissions, construction materials, noise, and wastes. Travel within Region is required and could be up to 80% of the time.Additional Information:The hourly range offered for this position is $28.50 - $35.63 per hour. A candidate’s offer is determined by various factors including experience, role-related knowledge and skills, and work location. Employees are eligible for medical, dental, vision, and basic life insurance, and can enroll in the company’s 401k plan.Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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