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Professional Alternatives

Escrow/Branch Manager (West Palm Beach, Florida)

Professional Alternatives, West Palm Beach, Florida, United States, 33412


Job ID#:

23934PRIMARY RESPONSIBILITIES:

Ensure daily branch operations are conducted in accordance with operations standards.

Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing.

Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting and mortgage.

Ensure quality customer service.

Review and respond to monthly quality and accounting audits.

Ensure proper handling of all funds and closings.

Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue.

Perform as a team member in allocating and coordinating the work flow.

Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures.

Keep abreast of area competitors' products, services and costs.

Maintain and foster branch participation in division/community events.

Ensure that all security procedures are followed, branch is operationally sound, and satisfactory audits are achieved.

Identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures.

MANAGEMENT RESPONSIBILITIES:

Ensure appropriate staffing to meet department needs.

Utilize recruiting and selection tools/processes to build organizational talent.

Delegate work according to employee's abilities and skills.

Evaluate employee performance and plan for compensation actions in accordance with that performance.

Provide developmental opportunities through identification of internal and external training opportunities.

Provide continuous coaching with regard to functional and leadership as well as technical skills and behaviors.

Maintain staff schedules to provide adequate coverage at all times.

Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.

Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions.

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