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Intercare Therapy

Managing Director of School Services

Intercare Therapy, Los Angeles, California, United States, 90079


Starting compensation:

$135k - Full time, based upon experience

Minimum Education or Training Equivalent to:

Licensed or Board Certified Behavior Analyst (BCBA) a plus

Master's degree in behavior analysis, education, psychology, or related field

10+ years of experience in school settings, working with and in districts required

10+ years experience supervising and managing teams providing school-based services

5+ years in a director position (preferred)

Benefits of Working at Intercare:

Medical, Dental and Vision insurance

Company 401k Plan

Bonuses!

Generous time off policy (vacation, sick time and holidays)

The most extraordinary, professional culture in the industry

A management team that truly cares about your future and happiness

Flexible work schedule with a focus on work/life balance

Mileage reimbursement, a company computer and cell phone

Education tuition reimbursement program!

Leadership training and CEUs - we will teach how to become a better leader!

Outstanding mentorship and supportive environment for continual learning

Company Description

Intercare Therapy, Inc. (ICT) provides evidence-based behavior therapy services that support individuals with autism and related disorders and their families. Our mission is to optimize the independence and quality of life of our clients and their families. We are committed to evidence-based practices, excellent customer service, and employee quality of professional experience. We strive to be the preferred service provider and referral partner to our funding sources as well as the employer of choice for behavior analysts in search of a long-term professional home.

Job Description The Managing Director of School Services is responsible for ensuring operational excellence across ICT's school-based services program. This position oversees the day-to-day operations, quality of service delivery, compliance, and team performance across all school-based services. The role focuses on maintaining high clinical standards, efficient resource allocation, and consistent service delivery while building strong relationships with school districts and internal teams.

This position reports to Senior Vice President, School Services and Program Development.

Primary Responsibilities: Operational Excellence

Develop and implement standard operating procedures for all school-based services

Monitor and optimize staff utilization, ensuring efficient allocation of resources across school sites

Oversee ISA management/terminations and ensure compliance with Welligent/ERP systems

Establish and maintain quality assurance programs for all school-based services

Monitor client launches and implement corrective action plans as needed

Ensure timely completion and accuracy of all required documentation and reporting

Manage departmental key performance indicators (KPIs) and operational metrics

Clinical Quality & Compliance

Maintain oversight of clinical practice and administration across school-based programs

Review and provide feedback on progress reports and assessment reports

Ensure compliance with all district requirements and timelines

Monitor and maintain California Department of Education certification program standards

Oversee quality control processes for service delivery

Ensure adherence to evidence-based practices across all school sites

Team Leadership & Development

Directly supervise Regional Clinical Directors and School Services Supervisors/Managers

Provide mentorship and support to Supervisor, School Services and Manager, School Services

Develop and implement staff retention strategies

Collaborate with lead of Training and Development to ensure effective staff onboarding and ongoing training

Support performance management processes, including evaluations and improvement plans

Create and implement strategies for staff coverage during school breaks

Stakeholder Management

Maintain strong relationships with school administrators and district personnel

Manage escalated communications with parents, teachers, and school administration

Serve as liaison between school services team and other departments

Provide support during IEP team meetings as needed

Ensure consistent and effective communication across all stakeholder groups

Essential Skills & Competencies:

Strong operational and people management skills

Excellence in ABA and clinical practice

Proven ability to develop and implement systems and processes

Strong analytical and problem-solving capabilities

Exceptional communication and interpersonal skills

Demonstrated ability to manage multiple priorities while maintaining attention to detail

Experience with performance management and quality assurance

Proficiency with Microsoft Office suite and clinical documentation systems

Additional Requirements:

Valid driver's license and ability to travel to multiple school sites (30-60 miles daily)

Maintenance of BCBA certification and CEU credits

Adherence to BACB Professional and Ethical Compliance Code

Clear DOJ/FBI background check

Current health screenings (TB test, immunizations)

COVID-19 vaccination

Physical Requirements:

Ability to work in various school environments

Capability to demonstrate behavioral interventions

Mobile device/computer use for documentation

Travel between multiple locations

Working Conditions This position offers the opportunity to lead and develop a strong operational framework for school-based services while ensuring the highest quality of care for our clients. The ideal candidate will bring both clinical expertise and operational excellence to this role, with a focus on consistent service delivery and team development.

Primary work location in school settings

May require flexible scheduling to accommodate school calendars

Some remote work possibilities for documentation and planning

Regular travel between school sites required

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