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Tbwa Chiat/Day Inc

Manager, Client Experience - Healthcare New York, New York, United States

Tbwa Chiat/Day Inc, New York, New York, us, 10261


Our team is seeking a Manager with healthcare, client experience, and communications expertise to serve as a counselor to our clients. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills.In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products, biotech and/or medical devices, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming.Other responsibilities include, but are not limited to:Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budgetLead project management, ensuring all activities are moving forward and are within deadlinesCoordinate among interdisciplinary team of research, creative, digital and media strategistsDevelop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.Manage client status reports, including materials trackers, media trackers, and website analytics trackers.Manage event and activation logistics in a variety of settingsSet and meet campaign measurement and evaluation criteriaIdentify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potentialAssist in financial management for clients, including development of invoices and activity reportsWhat We Are Looking For:Experience working on multi-disciplinary (holistic) healthcare communication initiativesFamiliarity with data and regulatory milestone communications needsFluency and/or familiarity with earned, digital and social mediaStrong understanding of the relationship between traditional public relations and the use of current online/digital technology and social mediaStrong budgeting and financial management skillsExperience with clients and accounts that are measurement and evaluation drivenStrong presentation skills, poise, and professionalismIndustry experience in healthcare communications and/or pharmaceuticalsBasic QualificationsAt least 4 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)The ability to manage multiple projects at various stages simultaneously.Be a self-starter who works well within a highly collaborative, multi-disciplinary team.BA or BS in Public Relations, Communications, or in a related fieldThe Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:MedicalVision401k (with employer match)Tuition ReimbursementJuice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soulShort-Term DisabilityPaid Employee Family LeaveFamily Building BenefitNYC Salary range: $82,000 - $92,000Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.#LI-JR2Apply for this job#J-18808-Ljbffr