Welltower
Business Applications Analyst, Electronic Health Record
Welltower, Dallas, Texas, United States, 75215
SUMMARY
The Analyst, Operations-Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower's Yardi Electronic Health Records and eMAR modules.The ideal candidate possesses the ability to work cross-functionally to streamline processes related to electronic health record management and improve operational efficiencies.The Analyst, Operations-Business Applications (Yardi Electronic Health Records) will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall business strategy.
KEY RESPONSIBILITIES
Develops and leverages relationships with internal and external stakeholders to meet strategic business objectivesProvides expertise in designing and optimizing workflows related to electronic health records (EHR)Works closely with AVP, Operations-Business Applications in the development and implementation of comprehensive training programs across multiple mediumsProvides ongoing support addressing issues, and continuously optimizing workflowsCollaborates with internal support teams to resolve challengesConducts routine audits to ensure users are provisioned in alignment with Welltower's segregation of duties and audit complianceImplements quality assurance processesEstablishes best practices and ensures solution delivery adheres to defined standardsDevelops regular and thorough status communications for senior leadership and stakeholdersAnticipates and mitigates risks, dependencies, and impediments to facilitate resolutionsOTHER DUTIES
Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
Ability to manage portfolios of workSolid understanding of project management and agile practices, with the ability to teach and coach othersKeen ability to engage and lead teamsStrong interpersonal, conflict management, and communications skillsEffective documentation and reporting skillsExperience:
1+ year experience working with Yardi EHR, eMAR, and associated modules, strongly preferred3+ years' experience in technical troubleshootingKnowledge of healthcare regulations and compliance requirementsFamiliarity with ICD-10 coding terminologyFamiliarity with medical terminologyFamiliarity with clinical workflow processes and EHR best practicesMedical billing experience is helpfulEducation:
Bachelor's degree in healthcare administration, nursing, or a related fieldAgile, Six Sigma, or PMP certification strongly preferredApplicants must be able to pass a pre-employment drug screen.
WHAT WE OFFER
Flexible schedule: Monday-Thursday in office, Friday's optional to work remoteCompetitive Base Salary + Annual BonusGenerous Paid Time Off and HolidaysEmployer-matching 401(k) Program + Profit Sharing ProgramStudent Debt Program - we'll contribute up to $10,000 towards your student loans!Tuition Assistance ProgramEmployee Stock Purchase Program - purchase shares at a 15% discountComprehensive and progressive Medical/Dental/Vision optionsAnd much more! https://welltower.com/newsroom/careers/
ABOUT WELLTOWER
Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The Analyst, Operations-Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower's Yardi Electronic Health Records and eMAR modules.The ideal candidate possesses the ability to work cross-functionally to streamline processes related to electronic health record management and improve operational efficiencies.The Analyst, Operations-Business Applications (Yardi Electronic Health Records) will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall business strategy.
KEY RESPONSIBILITIES
Develops and leverages relationships with internal and external stakeholders to meet strategic business objectivesProvides expertise in designing and optimizing workflows related to electronic health records (EHR)Works closely with AVP, Operations-Business Applications in the development and implementation of comprehensive training programs across multiple mediumsProvides ongoing support addressing issues, and continuously optimizing workflowsCollaborates with internal support teams to resolve challengesConducts routine audits to ensure users are provisioned in alignment with Welltower's segregation of duties and audit complianceImplements quality assurance processesEstablishes best practices and ensures solution delivery adheres to defined standardsDevelops regular and thorough status communications for senior leadership and stakeholdersAnticipates and mitigates risks, dependencies, and impediments to facilitate resolutionsOTHER DUTIES
Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
Ability to manage portfolios of workSolid understanding of project management and agile practices, with the ability to teach and coach othersKeen ability to engage and lead teamsStrong interpersonal, conflict management, and communications skillsEffective documentation and reporting skillsExperience:
1+ year experience working with Yardi EHR, eMAR, and associated modules, strongly preferred3+ years' experience in technical troubleshootingKnowledge of healthcare regulations and compliance requirementsFamiliarity with ICD-10 coding terminologyFamiliarity with medical terminologyFamiliarity with clinical workflow processes and EHR best practicesMedical billing experience is helpfulEducation:
Bachelor's degree in healthcare administration, nursing, or a related fieldAgile, Six Sigma, or PMP certification strongly preferredApplicants must be able to pass a pre-employment drug screen.
WHAT WE OFFER
Flexible schedule: Monday-Thursday in office, Friday's optional to work remoteCompetitive Base Salary + Annual BonusGenerous Paid Time Off and HolidaysEmployer-matching 401(k) Program + Profit Sharing ProgramStudent Debt Program - we'll contribute up to $10,000 towards your student loans!Tuition Assistance ProgramEmployee Stock Purchase Program - purchase shares at a 15% discountComprehensive and progressive Medical/Dental/Vision optionsAnd much more! https://welltower.com/newsroom/careers/
ABOUT WELLTOWER
Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)